What do you like best about DMP Products?

Current DMP Dealers:
When you talk, we listen. We are sincerely interested in feedback from people like you who buy, install, and use our products. How did the products work? Were there installation issues? How can we make our products better or easier to use? What features would you like to see added, and what features are of no value to you?
With your feedback, we can continue to provide a constant stream of new and improved products that truly meet the needs of our dealers and their customers. Thanks in advance for your input.
Visitors:
If you don’t currently rely on DMP products but would like to give us your feedback, we want to hear it. What’s your first impression of our products? How easy was it to find what you were looking for on our website? We hope you like what you see, and we’re eager to know what you think about our products.


Jeffry Gilbert (jeffry@aprotex.com) says:
July 16th, 2010
How they have the guts to call a keypad that requires wires a "Wireless" keypad. By that reasoning Alexander Graham Bell invented the first wireless telephone 1876.
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Melissa Pitfield (mpitfield@dmp.com) says:
July 16th, 2010
The 9000 series are wireless keypads... with a 12 volt electrical charger... Similar to how you plug in your cellphone to keep it charged. How about that wireless 1135 sounder though?
Lamar Hale (tlh@gafl-alarms.com) says:
April 22nd, 2010
Your -on hold- machine lets me know when I will talk to a TECH. The Salesman takes notes AND gets back to us. The TECHS don't make you feel like a dummy. We used another Manufacture for 25 Years ( totally Different) but now a GREAT move for Us.
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Melissa Pitfield (mpitfield@dmp.com) says:
June 21st, 2010
thank you for your positive feedback!
DMP Dealer (info@dmp.com) says:
March 29th, 2010
I like the fact that Remote link is programmed EXACTLY the same as the keypad displays it. THANK YOU!! an d the programming is put together in a way that makes logical SENSE!
You have a superior Product!!
Mike Southam, Red Hawk Colorado
ReplyMike McQuerter (mmcquerter@atlassecurity.net) says:
March 18th, 2010
Knocking it out of the park time and time again. i have worked with DMP products as well as many others over teh years and you can't beat DMP products. You guys do it all.
ReplyTravis DeLong (trd@allied-alarm.com) says:
March 9th, 2010
I like how easy it is to program through the keypad.
ReplyOakland Oakland (Mike.Mchugh@bayalarm.com) says:
March 8th, 2010
Very good technical support, exellent product.
ReplyOakland Oakland (Mike.Mchugh@bayalarm.com) says:
March 8th, 2010
Very good technical support, exellent product.
ReplyDan Reed (dan.reed@smgsecurity.com) says:
November 3rd, 2009
DMP is a fantastic company, offering an powerful, versitle, easy to use product. My major complaint is the keypad volume is way to quite. I have installed the system in my home, and can hardly hear the entry delay tone.
ReplyJeff Kesterson (jeff@nightwatch.net) says:
October 5th, 2009
Chris Allen (allens@paulbunyan.net) says:
July 29th, 2009
Rock-solid architecture. No glitches. The panels simply work as advertised.
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JOE CASTRO (josephc@alarmwatch.com) says:
August 2nd, 2009
No Glitch! Could this be the first panel that works???? i cant wait to find out B )
JOE CASTRO (josephc@alarmwatch.com) says:
July 25th, 2009
We are now back on board with DMP. We recently installed a XT30. Our Tech love the Panel so far.
Replyhector lopez (slopez777@yahoo.com) says:
May 11th, 2009
awesome control panels
Replyjosh holbert (jholbert@owendetectron.com) says:
May 4th, 2009
I've been installing dmp for only a short time, I like the system so far, with only a few small complaints, the first being the icon keypad and it's zone ledger or information sheet, not to
ReplyGreg Burgesser (gburgesser@kastle.com) says:
April 8th, 2009
I live person answers their 800 number and the wait time for tech support is usually minimal. Remote Link is easy to use and support. Online ordering is easy, shipping is fast and rates are fair. I would like to see support for customer specific 'custom' configurations.
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JOE CASTRO (josephc@alarmwatch.com) says:
July 25th, 2009
Tech Support Rocks! I agree with you on all comments.
Scott Beale (scott.beale@supremealarm.com) says:
February 16th, 2009
We have been with DMP since the 1812 days and love the equipment very much. Its easy to program and understand how its configured. The only complaint Ive ever heard here is DMP lacks in "Value Add" type things such as sales tools and tools for the installers. Learning tools and customer support type tools. Honeywell is very aware of the value of such things but there equipment has much to be desired. Scott Beale Supreme Security Systems, Inc. Union, NJ
ReplyTodd Stevens (tstevens@surv.com) says:
February 5th, 2009
DMP makes a great product.I just replaced a Vista128 with a 500 panel. The ademco wireless worked great.This systyem also has DMP wireless on it also.Two wireless technologies on one system. We install a lot of 734 modules.We always end up putting them in 4/11 boxes they just fit. What would be really neat if the module would fit on the box as the cover.Like a fire module this would give the room you need for all the wiring. another device that would be useful.A bell module with several supervised outputs and seperate inputs for each plus one input that would trip all outputs. Ring local on room smoke ring all on common alarm. I have used several of the radionics modules and the ademco modules they work good.Is there any more that might be released .Maybe Notifier. Thank You Todd Stevens
ReplyLuke Barnhart (luke9807@gmail.com) says:
January 29th, 2009
Dmp is great! I dont have to carry a single manual to program any of the panels.
Reply() says:
January 28th, 2009
Guillermo Franco(gfranco@telca.com.mx)says: January 28th,2009 Can we make question in Spanish? becouse we have several that to ask you.
Replyjohn kile (jkile@adsalarm.com) says:
January 28th, 2009
the upgrade features are awsome,one complaint or new update,ATT uverse has trouble with the dtmf on older panels that are not upgradeable, when can we expect a chip that we can replace on oder panels such as super 6, xr 10 ,xr20, xr 40 panels that would fix the dtmf problem,currently we have to change dialer to rotary and add a telesoft lpt-310 pulse to tone converter to get the panel to be able to dial the reciever phones properly
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Mark Hillenburg (mhillenburg@dmp.com) says:
March 13th, 2009
John:
The probelm that you are experiencing is industry wide. Most panels do not work reliably on VOIP. Sometimes they work fine for a while, and sometimes they just stop. DMP does not suggest using Dialer Panels on VOIP for alarm communication. I know this is not what anyone wants to hear, unfortunatly it is the reality of today's VOIP circuits. If a customer has VOIP...they obviously have Broadband Internet, so AOIP or Cellular are the best option.