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October 31, 2003

The iCOM and iCOM-E Network Routers now include new features to increase ease of use and installation. Both the iCOM and iCOM-E allow TCP communication to offer easy setup when using the iCOM or iCOM-E behind a firewall. Setup behind a firewall no longer requires mapping a firewall port. TCP communication also allows panels to be automatically trapped for upload/download using Remote Link, even if the panels have a dynamic IP address. The iCOM and iCOM-E are now easier to install and service than ever before. New Features TCP Communication The iCOM and iCOM-E now allow communication using the TCP protocol. Using this protocol, the mapping of firewall port is now not required. icomiq.JPGTCP COMM ENABLED Press the COMMAND key to display TCP COMM ENABLED. Default value is YES. When this option is set to YES, the iCOM/iCOM-E communicate using TCP protocol and when this option is set to NO, the iCOM/iCOM-E communicates using the standard UDP protocol. Network Panel Trapping The iCOM and iCOM-E now allow networked panels with dynamic IP addresses to be trapped for Remote Link upload/download. This operation requires Remote Link Version 1.13 or higher to be released the week of October 20th, 2003. When a panel trap is set in Remote Link, for a panel that uses Network communication type, Remote Link sends a panel trap message with the panel account number to the iCOM or iCOM-E installed in the SCS-1 or SCS-1R Receiver. The receiver iCOM or iCOM-E stores the trap and monitors the panel for the next message. When the panel sends its next message, the receiver iCOM or iCOM-E then sends a message to the panel to contact Remote Link at the IP address contained in the original trap message. The iCOM or iCOM-E can store up to 50 panel traps at a time. The trap message is stored in the receiver iCOM or iCOME for up to four hours. If the trap message is not sent to the panel within the four-hour window, the trap will be discarded and a new trap message must be sent from Remote Link. You can view the status of the traps in the receiver iCOM or iCOM-E in Remote Link with the new Trap Query function. System Message S51 Warning: Remote Programming When a panel trap message is sent from the receiver iCOM or iCOM-E to a panel, the panel initiates a programming session with Remote Link using TCP protocol. Once the programming session has started, the iCOM or iCOM-E sends an S51 message to the Central Station indicating a successful connection and that a remote programming session is in progress. This allows the central station to be aware that a supervised account is being remote programmed. See GS-03014 Host Communication Specification revised 10/1/03. Message Encryption Indication The iCOM-E (not the iCOM) used with the receiver adds a field at the end of the Serial 3 message string from the panel indicating if the message received was encrypted. This appears as ee?RI if the message is encrypted and ee?NO indicates the message was not encrypted. This field allows the Central Station automation system to track the encrypted status of messages received and to create an alarm if a message was received un-encrypted when it should have been encrypted. For example, this could occur because an iCOM was installed on the panel instead of an iCOM-E. See GS-03014 Host Communication Specification revised 10/1/03. Obtaining the New Software Effective October 2003, all iCOM and iCOM-E software is being shipped from the factory as version 103 (10/14/03) software. This is an update from the version 102 (4/17/03) software previously shipped and contains new features to the program. If you would like to obtain the free software update, download the software update file from DMP Dealer Direct at Refer to the Remote Link Users Guide (LT-0565) for additional information on remote updating the iCOM or iCOM-E.