DMP Awarded Patents for Cancel/Verify™ Feature
Digital Monitoring Products (DMP) has been awarded two patents, by the US Patent and Trademark Office for its Cancel/Verify feature. Cancel/Verify allows end users to instantly cancel false alarms, or to verify genuine emergencies so that responders will be immediately dispatched. The newly issued patents give DMP the exclusive right to include this highly desirable feature in its alarm panels.
“Innovation never stops at DMP,” said Mark Hillenburg, Product Architect. “We constantly search for new technology to improve the functions and features of DMP products. Cancel/Verify is a great example of a feature that is very simple to use, but greatly improves the security and convenience for DMP system owners. Now that this technology is protected by two patents, only DMP can offer the Cancel/Verify feature.”
With Cancel/Verify, when an alarm sounds the system owner can immediately enter their code to silence the alarm while they evaluate the situation. Although silenced, all system sensors remain active. If it proves to be a false alarm, the user can press CANCEL on the keypad to notify the Central Station. This can prevent fees or penalties from responders dispatched to a false alarm. It also limits Central Station phone traffic by reducing inbound calls from customers canceling false alarms and outbound calls trying to verify alarms.
If it’s a true emergency situation, the user can press VERIFY to send a signal to the Central Station verifying the alarm. The Central Station operators follow the protocol to immediately take action and summon the appropriate emergency responders without any delay for a verbal confirmation via phone.
The ability to use Cancel/Verify via SMS text message is protected by a separate patent. This feature provides the ability to use a cell phone as a remote keypad. The DMP alarm panel notifies the user via a text message when there is an alarm. The user can respond to the alarm with a CANCEL or VERIFY text message, just as if they were at their keypad.
Patent 7,772,971 B1 Method for the proactive verification of alarm signals from the protected premises and patent 7,817,029 B Method for remote pre-verification of alarm signals and remote alarm system control.