ISC West Daily Report
On Tuesday, I attended the annual DMP Owners Forum, which is “one of the ways we show our gratitude to our dealers,” Jon Adams, DMP dealer development manager, told a room full of DMP’s top 100 dealers.
This year’s speakers included Major Gen. (Ret.) Vincent Boles, who shared the wisdom he has gained throughout his military career, as well as some of his views on what makes a true leader. Boles gave out his book—4-3-2-1 Leadership: What America’s Sons and Daughters Taught Me on the Road from Second Lieutenant to Two-Star General—to all attendees. The other featured speaker was former Southwest Airlines senior level leader, Jason Young, author of the books The Culturetopia Effect and Servicetopia.
Attendees also learned how DMP is giving dealers access to new markets through a variety of new platforms, including DMP’s CompanyStore, which enables dealers to participate in the DIY marketplace; Secura, a new high-volume residential dealer program; OnDemand Monitoring, a new revenue generator for dealers to offer to consumers that don’t want to sign long term contracts; and new avenues in home automation, including integration with AppleTV, Amazon Echo and Google Home...
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