Tech Support 1.888.4DMP TEC

Average wait for the last ½ hour is 15s

TECH SUPPORT FAQ

     

New to DMP University: X1 Courses

February 08, 2021

 
By now, the first of the X1 Series orders have started shipping. To make sure your team is prepared to install, program and set up these new products, we've added two new courses to DMP University.

Click here to log into DMP University

X1 Installation Course
(3 minute video + quiz)

This short course covers the basics of how install the X1 hardware. This includes mounting, wiring devices, configuring network options and more.

X1 Programming and Setup Course
(11 minute video + quiz)

X1 customers can enjoy the ease and convenience of full integration with Virtual Keypad and Dealer Admin. This course will show you how to configure the X1 in both platforms:

Dealer Admin Setup

  • Create a customer
  • Add a system
  • Add a door
  • Card formats

Virtual Keypad Setup

  • Login as customer
  • Add a group
  • Add a user
  • Manage doors
  • Custom rules
  • Auto lock-unlock
  • Holiday dates
  • Events

Have questions or need help? Please contact DMP Technical Support at 888-436-7832 or TechSupport@DMP.com.