Technical Support FAQs | Phone: 888-436-7832 | Current Technical Support hold time is .

Our Mission

DMP provides customer-driven products through listening, anticipating needs and responding quickly with innovative solutions that work. We insist on the integrity of our products and our people.

We care. We have fun. We profit.

Learn More About Our Mission & Values

Our Purpose

We manufacture security systems, to create jobs, that support families, because the security of families determines the strength of society, and a strong society reaches out to the rest of the world.

Our Values

Honesty and Integrity

Tell the truth...even if it costs you something. Do what's right...especially when no one is watching. Do the right thing because it's the right thing to do.

Innovation and Initiative

Always be learning. Know the customers, products, competition and new technology. Creative solutions to customer needs are vital to our future.

Responsiveness

Anticipate. Listen. Acknowledge. Deliver. Follow up. The best time to respond is yesterday. The second best time is now. Don't wait for them to call you back.

Kindness

Think before you speak. Consider the feelings of others. Treat all with respect and courtesy, even when delivering an unpleasant message.

Fun

Work hard. Play hard. Live healthy. Share and celebrate every success.

Profit

Profit is good. It's why we're in business. It secures jobs and fuels personal and corporate growth.

Teamwork

Support your team. Be accountable. Ask for help when needed. Believe the intentions and abilities of others are good.

Generosity

Giving is greater than receiving. Serve others with your time. Serve others with your money. Giving to others leads to personal fulfillment and happiness.

Appearance

Appearance matters. Neatness counts. Attention to detail, organization and
professional appearance reflect our commitment to excellence.

Our Code of Conduct

DMP’s reputation is a valuable asset and we continually earn the trust, confidence and respect of our suppliers, our customers and our community. This Code of Conduct provides guidance for each representative of DMP. We are also guided by basic honesty, good judgment and our company’s values.

Code of Conduct

Our Executive Management Group

Meet the team

Rick Britton
Rick Britton Chief Executive Officer
Jeff Britton
Jeff Britton Vice President of Production
Jeff Britton Jeff Britton Vice President of Production
Brad Tucker
Brad Tucker Vice President of Product Management and Support
Brad Tucker Brad Tucker Vice President of Product Management and Support
Michal Moss Early
Michal Moss Early Executive Vice President of Corporate Strategy
Michal Moss Early Michal Moss Early Executive Vice President of Corporate Strategy
Jon Adams
Jon Adams Vice President of Sales
  • North America
  • Canada
  • Indiana
  • North Central
Jon Adams Jon Adams Vice President of Sales
David Peebles
David Peebles Vice President of Training
David Peebles David Peebles Vice President of Training
Marc Mills
Marc Mills Chief Operating Officer
Marc Mills Marc Mills Chief Operating Officer
Mark NeSmith
Mark NeSmith Vice President of International Sales
  • International Sales
Mark NeSmith Mark NeSmith Vice President of International Sales
Dave Roberts
Dave Roberts Vice President of Cybersecurity
Dave Roberts Dave Roberts Vice President of Cybersecurity
Mark Hillenburg
Mark Hillenburg Vice President of Industry Relations
Mark Hillenburg Mark Hillenburg Vice President of Industry Relations
Gail Rogers
Gail Rogers Chief Financial Officer
Gail Rogers Gail Rogers Chief Financial Officer
Our History

The Way We Began

In 1975, while working for his father at Atlas Security, Rick Britton began development on a product to automate direct-wire and McCulloh products for their central station. As the development grew, DMP was formed, first as a R&D department of Atlas Security, then as a manufacturing company. A combination multiplex, direct-wire and McCulloh fire/burglary receiver was introduced, with all three systems interfacing into the same mini-computer. It was then that DMP began offering products to central stations nationwide. Among the first were Jewelers Protection, National Guardsmen, Robinson Protection, Rhode Island Electric Protection, Automatic Burglar Alarm and Wells Fargo.

  • Zone Bypass Operation
  • Alphanumeric Keypad
  • Zone Expansion Keypad

  • Control Panel With Opening/Closing
  • Schedules Stored in Panel

  • Control Panel With Individual Area
  • Arming Schedules

  • Expandable Control Panel With 132 Zones

  • Keypad With Built-in Prox
  • Ethernet Alarm Communication

  • UL Listed Combination
  • Burglary/Fire/Access Control Panel

  • First UL "AA" Internet Listing

  • Two-Way™ Wireless
  • Thinline™ Keypad Series
1993 All Company Photo

  • Aqualite™ and Clear Touch Keypad Innovations

  • XR500, 500 Zone Intrusion Panel
  • XR100 Panel for Retail Security

  • Cancel/Verify™ False Alarm Prevention Feature

  • Digital Cellular Communicator that Transmits Full Data Messages
  • XT Series™ First Panel With Built-In Wireless Receiver and Network, Cellular and Dialer Communications On Board

  • First SCS-VR Software-Only Central Station Receiver

  • XTL Panel — Smallest Panel Ever With Wireless and Cellular On Board

  • Virtual Keypad™ App that Allows Dealers to Brand Fully Featured Remote Control
  • MyVirtualKeypad.com

  • Z-Wave® Technology Integrated With XTL and XT Series™ Panels
2005 All Company Photo

  • XR Series™ Panels Introduced — 32x Faster Than Previous Generation
  • Graphic Touchscreen Keypad Offering a Carousel Menu on a Large, 5-Inch Full-Color Touchscreen

  • 96 Doors of Access Control on XR550 Series™ Panels
  • Video Verification Cloud Service

  • XTLplus™ Second Generation Residential Panel
  • Tech APP™ for Programming Panels

  • XR Series™ Adds Full Support for Access Control Over Cellular
  • All New VirtualKeypad.com for Browser-Based System Control

  • Virtual Keypad App for IOS or Android - All New User Interface Design
  • XTLtouch™ Enhanced All-In-One Solution

  • AES Encrypted 1100 Series™ Wireless
  • ComSeries™ Universal LTE or LTE/ Network Communicators
  • Mass Panel Programming and Bulk Firmware update from Dealer Admin™

  • OSDP, BIN Code and 1100 Series™ Wireless Support for Access Control Modules
  • First Alarm Panel Communicator for AT&T FirstNet™ Network

  • X1 Series Stand-Alone Cloud Based Access Control Solution
  • 1100T & 1100TF Allows Upgrade of Competitors Wireless Transmitters

 

  • Auto Programming and Pre-Programming Templates in Dealer Admin
  • Launch of the DMP Security Dealer Digest a magazine just for DMP Dealers

  • XV-24 with AlarmVision™ uses analytics to trigger alarms into XR Series panels
  • Sleek & Thin 7-Inch Touchscreen Keypad

  • XT75 control panel integrates intrusion, access control and AlarmVision, bridging the gap between XT & XR Series
  • TMSentry™ compact control panel is developed for teller machine security
  • Mobile wallet credentials integrated into Virtual Keypad, bringing more convenience and reliability to access credentials

  • Cellular jamming detection achievable with JamAlert™, empowering security professionals to stay ahead of cell jamming threats and mitigate potential losses
2021 All Company Photo
Springfield, Missouri

Manufactured in the USA with U.S. and Global Components

“Made in the USA” is something you rarely see today. More and more products are made elsewhere. Like other manufacturers, DMP must rely on some components that are not indigenous to the U.S.

Manufacturing in the U.S. builds a tighter partnership with our customers as well as our community. We are honored to be a part of Springfield and employ area residents who are dedicated to our industry and our dealers.

Read More

Industry Connections You Can Trust

Visit buy.DMP.com to place an order 24 hours a day.