Quality First. Quality Fast. That's more than just a catchy slogan — it's the foundation for how we do business. Perhaps the best evidence of our genuine quality focus is our company's certification to the International Organization for Standardization (ISO) 9001:2015 standard. Representing the national standards bodies of more than 160 countries, this ISO 9001 certification is reserved only for organizations with stringent, well-documented quality systems.
In the world of quality, ISO 9001:2015 sets the standard on how an effective Quality Management System should be structured. The standard is based on a number of quality management principles including a strong customer focus, leadership, engagement of people, evidence-based decision making, accountability of top management, the process approach and continual improvement, to name a few. The scope of our certification includes design, assembly, and support of systems for the security industry.
What does this mean for our customers?
DMP meets the ISO standard because it is our mission to strive to anticipate needs and to respond quickly with innovative solutions that work.
“It is woven into the fabric of our organization,” said Lee Scanlon, Director of Corporate Quality. “We are always working to be on the leading edge, a leader and not a follower. It’s who we are.”
It demonstrates that we have systems in place to ensure that our security products are designed and manufactured to very high quality levels, and that our company has a focus on continuous improvement, and risk reduction. Our "quality first" philosophy, supported by our ISO certification and backed by functional testing of 100% of our finished products, assures customers that DMP systems will reliably perform as expected.
To ensure the flawless function of your critical central station monitoring systems, DMP's ISO certification provides added confidence that we will deliver the highest quality products — on time, every time. As our certification confirms, DMP has a strong customer focus, motivated top management, and a commitment to taking a process approach to continual improvement.
DMP's certification is audited annually, with the most recent audit successfully completed in April 2018. Please click here to view a copy of the DMP ISO 9001:2015 certificate.