Tech Support 1.888.4DMP TECH

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TECH SUPPORT FAQ

     

SOFTWARE DOWNLOADS

Current software updates for DMP products are available for download free of charge.  If you are a DMP Dealer, please log in to access the updates.

 

XR100, XR150, XR350, XR500, XR550 Series

The XR Series panels accept software updates from a remote location using Remote Link™ software. When new feature updates release, perform the flash update remotely. No need to make a trip to the site to update the panel with the latest software version.

 

XT & XTL Series

The XT & XTL series panel firmware update procedure requires connection of a 399 programming cable on site by a dealer technician.  Program the panel information remotely through a network or cellular connection with Remote Link Software.