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TECH SUPPORT FAQ

     

SOFTWARE DOWNLOADS

Current software updates for DMP products are available for download free of charge.   

XR Series

The XR Series panels accept software updates from a remote location using Dealer Admin or Remote Link™. When new feature updates release, perform the flash update remotely. No need to make a trip to the site to update the panel with the latest software version.

XT & XTL Series

The XT and XTL Series panels accept software updates from a remote location using Dealer Admin or Remote Link™.  The XT & XTL series panel firmware update procedure can also be completed by using the Model 401 USB Flash Module or connecting a 399 programming cable on site by a dealer technician.  Program the panel information remotely through a network or cellular connection with Remote Link Software.