Control Panels
XR150 & XR550
Version 241 | June 24, 2024
Features
XV Cameras to Panel Integration
Version 241 firmware supports the upcoming XV Cameras with AlarmVision™ release. XV Cameras and their zones are programmed and managed exclusively through Dealer Admin.
This firmware introduces the Camera device type into panel programming. XV Cameras are programmed as a Camera device, assigned a device number, and allow the technician to program up to 4 zones per camera. This enables the cameras to have a persistent connection to the panel and trigger a panel event if needed.
For detailed instructions, refer to the XR Series Programming Guide or the XV Cameras with AlarmVision™ Help File.
XR100 & XR500
Version 213 | November 21, 2018
Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.
Version 213 now supports the 263LTE-V5 Cellular Communication Module.
XT30/XT50
Version 241 | September 4, 2024
Panel Improvements
Comm Trouble Message
Previously, when the panel tried to communicate with the receiver and missed the check-in minutes for NET communication, the panel sent an S72 (Comm Trouble) message before the FAIL TIME minutes elapsed. This update allows the fail time minutes to pass before the panel detects a communication failure.
XTLplus & XTLtouch
Version 241 | September 4, 2024
Panel Improvements
Comm Trouble Message
Previously, when the panel tried to communicate with the receiver and missed the check-in minutes for NET communication, the panel sent an S72 (Comm Trouble) message before the FAIL TIME minutes elapsed. This update allows the fail time minutes to pass before the panel detects a communication failure.
XR150 & XR550 International
Note: Firmware for international panel use only
Version 731 | April 12, 2024
Panel Improvements
Several cellular communications improvements were made in updated Version 731 (4/12/24). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.
XT30 International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
XTLplus & XTLtouch International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
Dealer Admin |
Remote Link |
401 USB Flash Module |
399 Prog Cable |
|
| XR Series | X |
X |
X |
|
| XT Series | X |
X |
X |
X |
| XTL Series | X |
X |
X |
X |
Keypads
5-Inch Touchscreen Keypads
Version 207 | July 10, 2024
Improvements
Faulted Zone Update
When a system is set to the Home/Away arming type and has Closing Code turned on, the keypad lists the faulted zones before displaying OKAY BYPASS STOP.
Keypad Expander Update
If the keypad is using the first zone on the built-in keypad zone expander, then the zone does not fault when you reset the panel, exit Programming, exit Installer Options, or power cycle the keypad.
7830F Touchscreen Keypads
Version 101 | July 31, 2024
Improvements
Inspection Reminder
Updated Version 101 (7/31/24) supports the XF6 Version 241 (8/5/24) Inspection Reminder Update.
To remain in compliance, Fire Alarm Control Panels require an inspection every 3 months, every 6 months, or once a year. Previously, the inspection scheduling was organized by the installing or servicing company.
Now, XF6 Series panels include inspection reminders for fire systems. This allows for the panel to remind the Dealer, Monitoring Center, and End User that an inspection needs to be performed to remain in compliance.
When an inspection is due, the keypad annunciates and displays a message reminding the user that their inspection is due soon. The End User can acknowledge the reminder to silence and clear the message.
A technician can enter into the keypad menu and select that they have completed the inspection. This will reset the inspection reminder countdown.
7-Inch Touchscreen Keypads
Version 186.1.0.1175
Updated firmware is now available for 8860 Touchscreen Keypads.
Version is supported by XT30/XT50 Series panels with firmware Version 241 and XR150/XR550 Series panels with firmware Version 241.
Improvements
System Trouble
This update allows the 8860 to send a SYSTEM TROUBLE message without sounding when the keypad loses connection with the panel.
Obtaining the New Firmware
Firmware updates are available on Dealer Admin (dealer.securecomwireless.com) and in the Installer Options menu on the keypad. Follow the instructions below to update the keypad firmware on Dealer Admin and at the keypad.
Note: This update could take several minutes. If you are updating from Dealer Admin, please refresh the page to verify that the keypad has checked in with its new version number.
Update the Keypad on Dealer Admin
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Navigate to Dealer Admin.
- Select the user and system.
- Next to the keypad name, select Update.
Update the Keypad in Installer Options
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Select Options from the Carousel menu, then select Installer Options.
- Enter 3577 and enter CMD. Select Check for Updates. Follow the on-screen prompts.
International 5-Inch Touchscreen Keypads
Version 708 | July 30, 2024
New Features
Triple EOL Support
Version 708 supports a modification to the current zone EOL programming option in Zone Programming for the built-in keypad zone expansion. Available EOL programming options have been updated to Single, Dual, and Triple.
- After download is complete, unzip the files and save the unzipped files to the root directory of a Micro SD card formatted as FAT32.
- Insert the Micro SD card into the Micro SD card slot on the right side of the 7800 Series keypad.
- Enter the Installer Menu (3577), choose KPD OPT and press CMD to go to the Restart Keypad screen just after Select Language.
- Press RESTART. The keypad will load the new firmware from the Micro SD Card and then restart.
Caution: Do not remove the Micro SD card or disrupt power during this process. - When the keypad restart is complete, remove the Micro SD card from the keypad.
Com Series
CellComLTE Series
Version 232 | May 31, 2024
Panel Improvement
When a panic is initiated from a Vista series keypad, the keypad no longer temporarily ignores button presses.
Check-in messages sent over backup communication paths are no longer suppressed when check-ins are frequent, whereas previously, frequent check-in messages sent over the backup path were suppressed.
DualCom Series
Version 232 | April 12, 2024
Panel Improvement
When a panic is initiated from a Vista series keypad, the keypad no longer temporarily ignores button presses.
Check-in messages sent over backup communication paths are no longer suppressed when check-ins are frequent, whereas previously, frequent check-in messages sent over the backup path were suppressed.
DOWNLOAD RELEASE NOTES
PowerCom Series
Version 232 | April 12, 2024
Panel Improvement
When a panic is initiated from a Vista series keypad, the keypad no longer temporarily ignores button presses.
Check-in messages sent over backup communication paths are no longer suppressed when check-ins are frequent, whereas previously, frequent check-in messages sent over the backup path were suppressed.
ICOMSL Series
Version 194 | April 30, 2020
Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.
Communication Enhancement
When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.
After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.
If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.
Receivers
SCS-VR
Version 1.4.8 | October 19, 2023
Effective November 1, 2023, SCS-VR Virtual Receiver Software will be available as Version 1.4.8 (10/19/2023) software.
Improvements
Version 1.4.8 (10/19/23) includes several enhancements for SCS-VR™ installations including:
• Continuously listening to the group port after a database fail
• Showing the same number of groups in the database and GUI
• Windows Registry generating server UUID’s when installing a new version of SCS-VR
Upgrading or Ordering SCS-VR Software
SCS-VR Software Updates are provided to dealers who have previously purchased an SCS-VR license and are current with their support agreement.
To upgrade SCS-VR, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
Version 103 | October 16, 2017
Effective December 15, 2017, all SCS-104 Receiver Line Cards are being manufactured with Version 103 (10/16/17) software.
Version 107 | December 12, 2019
Effective April 13, 2020, all SCS-150 software will be manufactured with Version 107 software.
Output Raw CID (ContactID) String
This feature has been added to support the upcoming version 202 firmware of DMP Universal Communicators. This will allow the receiver to process Serial 3 messages received that contain CID (ContactID) event codes within the message. Upon receipt of those messages, it will process only the CID portion of the message out to the Central Station Automation.
How to Download SCS-150
To download and update the SCS-150, a SD (Secure Digital) card formatted for FAT32 is required.
Refer to the SCS-150 Update Installation (link below) for complete details. To load the software onto the SD Card:
- Click on software link to download.
- Select Save in the popup window. Save the Zip file to your computer.
- Extract the Zip file onto the SD Card. There should be two files extracted:
SCS150a.bin
SCS150b.bin
Note: These two files need to be placed on the root directory of the SD card, not inside a folder.
Software
Version 9.6 | September 13, 2024
Entré Security & Access Management software is now available with updated version.
Improvements
Forward Proxy
Entré has been updated to include a forward proxy server for cellular activations. To enable forward proxy in Entré, refer to the steps below:
2. Select the Use Forward Proxy checkbox.
3. In SecureCom Cellular Activation Server Address, enter your IP or DNS Address.
Password Obfuscation
This update processes Entré and database passphrases and obfuscates them. Backup your database and important files before upgrading to Version 9.6.
TLS Authentication
Entré has been updated to support TLS authentication and allow for TLS connection when sending anonymous SMTP mail.
Zone Programming
Previously, after switching a 24-Hour Zone to an Area-Based Zone, the zone type did not always save and zone programming options became unavailable. This update allows zone types to save properly and options to continue displaying when editing zone types.
Holiday Dates
Previously, when clearing existing holiday dates, some dates still remained in the system. This update correctly adds and removes holiday dates from the system.
Upgrading or Ordering the Software
Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.
To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
RELEASE NOTESENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDE
If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.
License Entré
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
System Link
System Link has been discontinued. No further Updates.
Friday, December 18, 2020