Control Panels
XR150 & XR550
Version 252 | March 6, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 32 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
XR100 & XR500
Version 213 | November 21, 2018
Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.
Version 213 now supports the 263LTE-V5 Cellular Communication Module.
Version 252 | March 23, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
Version 252 | March 6, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
XR150 & XR550 International
Note: Firmware for international panel use only
Version 731 | April 12, 2024
Panel Improvements
Several cellular communications improvements were made in updated Version 731 (4/12/24). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.
XT30 International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
XTLplus & XTLtouch International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
Dealer Admin |
Remote Link |
401 USB Flash Module |
399 Prog Cable |
|
| XR Series | X |
X |
X |
|
| XT Series | X |
X |
X |
X |
| XTL Series | X |
X |
X |
X |
Keypads
5-Inch Touchscreen Keypads
Version 207 | July 10, 2024
Improvements
Faulted Zone Update
When a system is set to the Home/Away arming type and has Closing Code turned on, the keypad lists the faulted zones before displaying OKAY BYPASS STOP.
Keypad Expander Update
If the keypad is using the first zone on the built-in keypad zone expander, then the zone does not fault when you reset the panel, exit Programming, exit Installer Options, or power cycle the keypad.
7830F Touchscreen Keypads
Version 101 | July 31, 2024
Improvements
Inspection Reminder
Updated Version 101 (7/31/24) supports the XF6 Version 241 (8/5/24) Inspection Reminder Update.
To remain in compliance, Fire Alarm Control Panels require an inspection every 3 months, every 6 months, or once a year. Previously, the inspection scheduling was organized by the installing or servicing company.
Now, XF6 Series panels include inspection reminders for fire systems. This allows for the panel to remind the Dealer, Monitoring Center, and End User that an inspection needs to be performed to remain in compliance.
When an inspection is due, the keypad annunciates and displays a message reminding the user that their inspection is due soon. The End User can acknowledge the reminder to silence and clear the message.
A technician can enter into the keypad menu and select that they have completed the inspection. This will reset the inspection reminder countdown.
Version 186.1.0.1248 | March 2025
Add Multiple Doorbells
This update allows you to add up to 8 DMP doorbells to your panel or view DMP doorbells already present in Virtual Keypad. By selecting Doorbells from the carousel menu, you can view a list of doorbells. When a doorbell is selected, a doorbell screen appears. You can swipe on this screen to view the next or previous doorbell in the list.
Video Display Update
Previously the keypad used a list view to show cached images. Now, it uses a grid style view to display live thumbnails
General Usability Update
This update includes various enhancements to the overall usability and performance of the keypad.
Obtaining the Firmware
Firmware updates are available on Dealer Admin and in the Installer Options menu on the keypad. Follow the instructions below to update the keypad firmware on Dealer Admin and at the keypad.
Note: This update could take several minutes. If you are updating from Dealer Admin, please refresh the page to verify that the keypad has checked in with its new version number.
Update the Keypad on Dealer Admin
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Navigate to Dealer Admin.
- Select the user and system.
- Next to the keypad name, select Update.
Update the Keypad in Installer Options
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Select Options from the Carousel menu, then select Installer Options.
- Enter 3577 and enter CMD. Select Check for Updates. Follow the on-screen prompts.
International 5-Inch Touchscreen Keypads
Version 708 | July 30, 2024
New Features
Triple EOL Support
Version 708 supports a modification to the current zone EOL programming option in Zone Programming for the built-in keypad zone expansion. Available EOL programming options have been updated to Single, Dual, and Triple.
- After download is complete, unzip the files and save the unzipped files to the root directory of a Micro SD card formatted as FAT32.
- Insert the Micro SD card into the Micro SD card slot on the right side of the 7800 Series keypad.
- Enter the Installer Menu (3577), choose KPD OPT and press CMD to go to the Restart Keypad screen just after Select Language.
- Press RESTART. The keypad will load the new firmware from the Micro SD Card and then restart.
Caution: Do not remove the Micro SD card or disrupt power during this process. - When the keypad restart is complete, remove the Micro SD card from the keypad.
Com Series
CellComLTE Series
Version 252 | March 23, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
DualCom Series
Version 252 | March 23, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
PowerCom Series
Version 252 | March 23, 2025
Time Change
This update allows the panel to receive time updates from SecureCom Wireless® Servers. This option can be enabled in panel programming on the keypad or on Dealer Admin. To receive time updates from SecureCom Wireless Servers, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In SYSTEM OPTIONS, go to REQUEST TIME CHG and select one of the following options:
- NO — Do not request time update
- SCS — Request time update from the monitoring center receiver
- SCW — Request time update from SecureCom Wireless
- In DST, select YES to observe daylight saving time. This option is only available if you selected SCW.
Zone Location
This update allows you to assign zones an optional secondary name to give further clarification on the location of a zone. Zone Location provides the monitoring center additional support and promotes quicker response times from monitoring center operators and first responders. The secondary name is only visible to the monitoring center and does not display on the keypad.
This option can be enabled in panel programming on the keypad or on Dealer Admin. To add a Zone Location to a zone, complete the following steps:
- At the keypad, enter 6653 (PROG) and select CMD to enter the programming menu.
- In Zone Information, enter the Zone Number and Zone Name, then proceed to the next prompt.
- The Zone Location prompt appears after Zone Name. Press any select key or area and then enter up to 16 characters for the zone location. This prompt can also remain blank, and the zone name is sent to the Monitoring Center instead.
- Press CMD to continue.
Sempro Communication
Previously, systems without a programmed communication path could not send messages to SecureCom Wireless servers. Now, systems communicating with Dealer Admin send messages regardless if they have a communication path programmed, allowing for push notifications and analytics in Dealer Admin and Virtual Keypad.
ICOMSL Series
Version 194 | April 30, 2020
Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.
Communication Enhancement
When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.
After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.
If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.
Receivers
SCS-VR
Version 1.4.9 | November 26, 2024
SCS-VR™ software has been updated to Version 1.4.9.
Improvements
Updating to Java 17
In order to be compatible with Oracle’s long-term supported versions, SCS-VR 1.4.9 and later requires Java 17.
Support for OpenJDK
For SCS-VR deployments that require a non-Java solution, SCS-VR 1.4.9 and later supports OpenJDK solutions. Installers can now direct SCS-VR to a Java or OpenJDK instance.
Removal of Duplicate Events
Previously, certain systems reported duplicate events to the monitoring center automation software when receiving more than 4,000 events in one minute. This update resolves this issue, resulting in only a single message per event being sent to the monitoring center automation software from the SCS-VR.
Upgrading or Ordering SCS-VR Software
SCS-VR Software Updates are provided to dealers who have previously purchased an SCS-VR license and are current with their support agreement.
To upgrade SCS-VR, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
Version 103 | October 16, 2017
Effective December 15, 2017, all SCS-104 Receiver Line Cards are being manufactured with Version 103 (10/16/17) software.
Version 107 | December 12, 2019
Effective April 13, 2020, all SCS-150 software will be manufactured with Version 107 software.
Output Raw CID (ContactID) String
This feature has been added to support the upcoming version 202 firmware of DMP Universal Communicators. This will allow the receiver to process Serial 3 messages received that contain CID (ContactID) event codes within the message. Upon receipt of those messages, it will process only the CID portion of the message out to the Central Station Automation.
How to Download SCS-150
To download and update the SCS-150, a SD (Secure Digital) card formatted for FAT32 is required.
Refer to the SCS-150 Update Installation (link below) for complete details. To load the software onto the SD Card:
- Click on software link to download.
- Select Save in the popup window. Save the Zip file to your computer.
- Extract the Zip file onto the SD Card. There should be two files extracted:
SCS150a.bin
SCS150b.bin
Note: These two files need to be placed on the root directory of the SD card, not inside a folder.
Software
Version 9.7 | February 7, 2025
Entré Security & Access Management software is now available with updated version.
Improvements
TMSentry Support
This update allows TMSentry Control Panels Version 242 or higher to be managed on Entré for remote programming, troubleshooting, and diagnostics.
DualSIM Activation
This update allows for the activation of the upcoming TMSentry Cellular Communicator with DualSIM capability. This model can connect to both Verizon and AT&T cellular carriers. You can choose to activate or deactivate Verizon, AT&T, or both carriers on Entré. This update requires TMSentry Version 242 or higher.
Once DualSIM is activated, carriers can also be switched to ATT, VZW, or BOTH in the panel’s DIAG (Diagnostics) menu if remote connectivity is unavailable.
User Code Encryption
This update encrypts user code data at rest. Backup your database and important files before upgrading to Version 9.7.
Upgrading or Ordering the Software
Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.
To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
ENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDEVersion History
If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.