Technical Support FAQs | Phone: 888-436-7832 | Technical Support opens .
DMP Dealer Technicians who have completed and passed our Technician Bootcamp are invited to take this course.
Hosted at DMP Headquarters in Springfield, Missouri
3 1/2 days of training
Course certificate can be submitted to ESA/NTS for CEU credits
8:15 a.m. — Welcome & Introductions
8:30 a.m. — IP Networking
10:00 a.m. — Break
10:15 a.m. — IP Networking (continued)
12:00 p.m. — Lunch
12:45 p.m. — IP Networking (continued)
3:00 p.m. — Break
3:15 p.m. — IP Networking (continued)
5:00 p.m. — Dismissal
8:15 a.m. — Dealer Admin/Tech APP
10:15 a.m. — Virtual Keypad App
12:45 p.m. — XR550 System
3:15 p.m. — XR550 System (continued)
8:15 a.m. — XR550 Access Control
10:15 a.m. — XR550 Access Control
12:45 p.m. — XR550 Wireless & Fire
3:15 p.m. — Product Manager Session
8:15 a.m. — Group Picture
8:30 a.m. — DMP Camera Technology
9:45 a.m. — Tech Support & DMP University FAQ
10:15 a.m. — Online Test/Survey
10:45 a.m. — Lab Test
11:45 a.m. — Lunch
12:45 p.m. — Dismissal
Course cost is $995 per attendee
3 1/2 days of instruction and hands-on training labs
XR550 training kit
Bootcamp tool bag, shirt, wire cutters, flashlight and DMP decal
Advanced master technician pocket coin
Online certificate
Workbook
Catered lunches and breaks
We recommend the following:
Springhill Suites by Marriott 2025 E. Kerr St., Springfield, MO 65803
Oasis Hotel 2546 N. Glenstone Ave., Springfield, MO 65803
Fairfield Inn & Suites 2455 N. Glenstone Ave., Springfield, MO 65803
DoubleTree Hotel 2431 N. Glenstone Ave., Springfield, MO 65803
Advanced Technician Bootcamp August
CAA Spring Convention 2025
DMP Technician Bootcamp May
DMP Technician Bootcamp June
Executive Dealer Roundtable | Gulf Shores
Executive Banking Roundtable | Springfield
Sales Leaders Roundtable | Panama City
Owners Forum 2026