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the 'how to sell' webinar series

As a DMP authorized Dealer, we want you to sell more and understand that you need a solid understanding of the product’s unique features and benefits.

So to help you make more sales, DMP is launching a series of product-related webinars. Each 90-minute session will be led by an experienced product expert.  Webinars will include practical information that may include:

  • Various models and styles offered
  • Available options and add-ons
  • Appropriate applications and/or customers
  • Sales support resources or references
  • Major technical details and specs
  • Added benefits for your customers
  • Profit potential for you

Webinars will be offered on a variety of DMP-manufactured products as well as technology provided by OEM partners that may be incorporated in a DMP system, such as Z-Wave® devices.

Sessions currently scheduled are listed below. Unless otherwise noted, webinars will be offered on Thursdays from 1:00 to 2.30 CST. You will be notified via email as new presentations are added to the schedule.

These webinars are offered exclusively, and at no cost, to members of the DMP authorized dealer network.  Register for the webinars below! Sessions will be recorded and available on this page for future viewing. For additional information, contact the DMP Marketing Department.

Login to register for the below listed webinars!

Trane Energy Management Webinar

Scheduled for June 21, 2012, 1:00 - 2:30 p.m. CDT

As a security dealer, the addition of home (and commercial) remote connectivity via Z-Wave provides you the opportunity to change the conversation with your customers, and provide you with the value add services they’ve needed and wanted for some time.  DMP has partnered with Ingersoll Rand and Trane® to offer dealers the Trane Energy Management Thermostat.  In the upcoming Trane Energy Management webinar, Greg Baldauf, North American Business Development Manager, Schlage Connected Home Solutions will show you how drive additional sales and revenue by creating additional value for your customers with the addition of the Trane Z-Wave thermostat.

In the webinar, you will learn:

  • Trane history and brand importance for the customer
  • Energy Management general overview
  • Trane Z-Wave thermostat feature / benefit review
  • Consumer value propositions around energy control
  • Remote control features available via MyAccess and the Virtual Keypad™ App
  • General ease of installation & types of compatible HVAC equipment.
  • Questions

Kwikset Door Lock Training Webinar

Scheduled for July 11, 2012, 1:00 - 2:30 p.m. CDT

Your customers are typically very excited to learn that their DMP control panel can also provide them with a range of home and commercial remote control features using Z-Wave® technology.

Electronic door locks are a major enhancement to residential and small commercial security systems. DMP partnered with Kwikset® to offer dealers the Home Connect line of locks for use with DMP panels. In the upcoming Kwikset Door Lock Webinar, Larry Goldman, North American Sales & Business Development Manager, Stanley Black & Decker will give you the information you need to confidently sell this much-desired system add-on.

In the webinar, you will learn:

  • Styles and finishes available
  • Lock control options … keypad, key, and mobile control
  • Applications
  • How to create one-touch control over arming and locking functions
  • How you can combine lock functions with other Z-Wave devices such as lights and thermostats
  • Remote control features available via MyAccess and the Virtual Keypad™ App
  • Basic specs and features
  • Customer benefits
  • Dealer RMR and customer-retention benefits


System Sensor CO Detectors, presented by Justin Mayer

Scheduled for July 19, 2012, 1 - 2:30 p.m. CDT

A wireless system-connected CO detector is a valuable addition to a fire, burglar, and access system.  Since carbon monoxide (CO) is an often misunderstood danger in the home, selling the benefits of CO protection to the homeowner is sometimes thought of as challenging. In order to stay ahead of the completion, and provide your customers with an increased life safety offering, the best way to prepare to sell this life safety solution is to stay informed.  

In this webinar, you will learn:

  • Carbon monoxide (CO) 101
  • How CO is detected
  • How a CO event is responded to
  • Proper CO detector installation
  • The value of a system –connected system vs. standalone detector
  • Using real life stories to help sell
  • Legislation & local requirements


SecureCom Video, presented by Aaron McGhee

Scheduled for August 2, 2012, 1 - 2:30 p.m. CDT 

Video used to be an expensive and complex feature available only to high-end security system owners. Now, SecureCom Video makes IP video an easy to install, easy to use add-on feature that both your residential and commercial customers will be eager to have as part of their systems.  You can use this much-desired capability as a new stream of RMR.

Our in-house expert, Aaron McGhee, will host a webinar providing you with the basics of video cameras and the services available through SecureCom Video.

 In this webinar, you will see:

  • The camera types and features available
  • How the cameras enhance security
  • The Virtual Keypad App™ used as a remote video viewer/recorder
  • Ways residential customers use video to monitor children, seniors, and service providers
  • How commercial customers better manage their employees
  • How video can reduce false alarms
  • What’s required to install and program the cameras


Selling Security Systems like a Pro - Introduction

Presented by Lou Sepulveda, #1 sales trainer in the industry

Scheduled for August 23, 2012, 1 - 2:30 p.m. CDT 

They say that selling is an art, and there’s no greater artist than Lou Sepulveda, recognized as the security industry's #1 sales trainer.

You can learn sales secrets and skills direct from this master trainer courtesy of DMP in the next session of the Know More, Sell More Webinar Series. In the first of three sessions led by Lou, he will talk about Selling Security Systems Like a Pro.

In this webinar, you will learn:

  • How to use the formula CI + PPA = SOP
  • Lou’s simple 6-step selling plan
  • Why you need to self yourself before you can sell a system
  • How to sell a specific solution for each prospect’s problems


Selling Security Systems like a Pro - Fire

Presented by Lou Sepulveda, #1 sales trainer in the industry

Scheduled for August 30, 2012, 1 - 2:30 p.m. CDT 

On average, from the time the smoke alarm sounds, occupants only have two minutes to safely escape.  How can you do a better job of selling your customer on this potentially lifesaving security system feature?

Get expert advice on selling more fire systems from Lou Sepulveda, the recognized master of security system sales training. Lou has partnered with DMP to present three session of the Know More, Sell More Webinar program designed to boost your sales power.

In the second of his three Selling Security Systems Like a Pro series, Lou will tell you:

  • How to earn a prospect’s trust
  • Why counting doors and windows may  lose you the sale
  • The key questions to ask to earn a prospect’s trust
  • How to enhance your image as a security professional


Selling Security Systems like a Pro - Objections

Presented by Lou Sepulveda, #1 sales trainer in the industry

Scheduled for September 6, 2012, 1 - 2:30 p.m. CDT 

You’ve made your pitch. The prospect seems interested. You think you’ve made the sale … and then the objections start.

How you manage objections is often the difference between booking a sale and walking away empty handed. Learn the secrets of how to eliminate objections from Lou Sepulveda. He’s helped thousands of dealers build bigger sales with his sales secrets. Now, DMP is giving you the chance to hear how to overcome objections direct from a master sales trainer in the third Know More, Sell More Webinar.

In the final session of his Selling Security Systems Like a Pro series, Lou will tell you:

  • The most common objections and how to counter them
  • The 8-step pattern for closing a sale