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DualCom Universal Alarm Communicator

Provides a fully supervised alarm communication path and integrated primary and secondary communication on one PCB. For commercial or residential fire installations, DualComNF modules feature primary network communication, secondary cellular communication and two sets of tip and ring terminals. For non‐fire residential installations, DualComWZ modules feature built‐in primary Wi‐Fi communication, secondary cellular communication, Z‐Wave integration and one set of tip and ring terminals.

The DualCom LTE Communicator provides a full supervised alarm communication path. It integrates primary network communication and LTE backup on one PCB. Use the DualCom Communicator to take over panels. The communicator can be connected to a control panel's dialer output and used to capture Contact ID messages based on SIA DC051999.09DCS. The communicator also provides four input zones and two open-collector outputs for connection to control panel outputs and zones. Includes external 383P antenna.

  • Competitor take over
  • Legacy take over

  • DUALCOMN-2 Universal Alarm Communicator with Hardwired Network and LTE, DualSIM
  • DUALCOMNF-2 Network Universal LTE Fire Communicator, DualSIM
  • DUALCOMW-2 Universal Alarm Communicator with Wi-Fi and LTE, DualSIM
  • DUALCOMWZ-LA Universal Alarm Communicator with Wi-Fi, Z-Wave and LTE, AT&T
  • DUALCOMWZ-LV Universal Alarm Communicator with Wi-Fi, Z-Wave and LTE, Verizon

See Compliance Note (LT-2512) and Com Series Compliance Listing Guide (LT-1899).


Firmware

Version 242 | January 8, 2025

DualSIM Models
Com Series Communicators will feature upcoming DualSIM models that can connect to both Verizon and AT&T cellular carriers, providing an additional backup communication method. You can choose to activate Verizon, AT&T, or both carriers on Dealer Admin.

Once DualSIM is activated, carriers can also be switched to ATT, VZW, or BOTH in the panel’s DIAG (Diagnostics) menu if remote connectivity is unavailable.

Signal Strength Test
Upon being powered on, the panel selects a primary carrier. Once the primary is established, the panel tests the signal strength of the primary every hour. During the test, if the primary’s signal drops by 10db or more, the panel then tests the backup carrier. If the backup has a stronger signal, it becomes the new primary. Every five hours, the panel automatically tests the backup’s signal strength to determine the stronger signal.

Obtaining the New Products
To order Com Series DualSIM communicators, contact DMP Customer Service at 1-866-266-2826 or visit Buy.DMP.com.

DOWNLOADRELEASE NOTES

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