Entré

Version 9.7 | February 7, 2025

TMSentry Support
This update allows TMSentry Control Panels Version 242 or higher to be managed on Entré for remote programming, troubleshooting, and diagnostics. For more information, refer to TU-1440.

DualSIM Activation
This update supports the TMSentry model for DualSIM activation, which connects to both Verizon and AT&T cellular carriers, providing an additional backup communication method. You can choose to activate or deactivate Verizon, AT&T, or both carriers on Entré. This update requires TMSentry Version 242 or higher.

Once DualSIM is activated, carriers can also be switched to ATT, VZW, or BOTH in the panel’s DIAG (Diagnostics) menu if remote connectivity is unavailable.

User Code Encryption
This update encrypts user code data at rest. Backup your database and important files before upgrading to Version 9.7.

Version 9.6.4 | January 22, 2025

Loading Time
This update improves the speed in which the client opens, saves, and searches user code profiles, allowing a large number of panels to be added to the user code profiles.

SQL Connections
Previously, code for cleaning up SQL connections was not functioning as intended, causing the SQL connections to increase requiring a Tomcat service restart to free connections. This update ensures that SQL connections are cleaned up as intended.

Version 9.6.2 | November 12, 2024

Member of Attribute
This update lets you assign any name in Active Directory’s memberOf attribute to the Person.privilegeAssignments attribute. Entré then automatically matches the operator to their assigned operator profile.

Re-Enable Badges
This update allows Entré to automatically re-enable assigned badges when a user’s status changes from On-Leave to Active.

Arming Zone Status
Previously, setting an arming zone status to maintain (MNT) sent to the panel as toggle (TGL). This update correctly sends MNT to the panel.

Deleting Badges
Previously, deleting badges caused panels to be stuck in a downloading state. Panels now load correctly when deleting badges.

Multiple Orders
This update allows multiple operators to retrieve panel programming simultaneously.

Multiple Panels
This update allows Entré to clear and send programming to multiple panels simultaneously.

Version 9.6 | September 13, 2024

Forward Proxy
Entré has been updated to include a forward proxy server for cellular activations. To enable forward proxy in Entré, refer to the steps below:

1. Go to System Configuration and select DMP Communication.
2. Select the Use Forward Proxy checkbox.
3. In SecureCom Cellular Activation Server Address, enter your IP or DNS Address.

Password Obfuscation
This update processes Entré and database passphrases and obfuscates them. Backup your database and important files before upgrading to Version 9.6.

TLS Authentication
Entré has been updated to support TLS authentication and allow for TLS connection when sending anonymous SMTP mail.

Zone Programming
Previously, after switching a 24-Hour Zone to an Area-Based Zone, the zone type did not always save and zone programming options became unavailable. This update allows zone types to save properly and options to continue displaying when editing zone types.

Holiday Dates
Previously, when clearing existing holiday dates, some dates still remained in the system. This update correctly adds and removes holiday dates from the system.

Version 9.5 | June 24, 2024

Key Fob Update
Entré Version 9.5 includes an update to how users assign key fobs to panels. Previously, key fobs were automatically sent to the panel based on arm/disarm areas and access areas in the user code profile regardless of button programming. This assigned key fob numbers in panels that were not going to arm/disarm areas or have panics assigned to them. Now, key fobs are sent to the selected panel based on the button programming for areas, outputs, or systems.

Accessibility Update
Entré has been updated to include various accessibility improvements in Google Chrome and JAWS by Freedom Scientific for users requiring keyboard only navigation, screen readers, and other accessibility tools.

Version 9.4.1 | February 15, 2024

Lockdown Messages Update
Entré treats lockdown messages as recognizable messages.

Profile Association Update
If a panel had new users automatically sent via Profile association but already had a Duress User programmed on the panel, the sent users would overwrite the existing panel users. This update will allow for sent users to be added to the panel without overwriting existing panel users.

Duplicate Area Number Update
Multiple areas cannot be programmed with the same area number in the Edit Panel or Areas sections in Entré.

Event Photo Module Update
In the standard Entré client, personnel photos will display for a user when checking the event photo module for door events.

Duress Users Update
Multiple Duress Users cannot be assigned to a single profile on a panel.

Event History Update
Outputs are recorded as events and show in the event history in Entré.

Version 9.4 | October 17, 2023

Update to Java 17
In order to support Oracle’s long-term supported versions, Entré 9.4 and later requires Java 17.

Update to Apache Tomcat 10
To stay current with Java 17, Entré 9.4 and later now requires Apache Tomcat 10.

Support for OpenJDK
For Entré deployments that require a non-Java solution, Entré 9.4 and later supports OpenJDK solutions. Installers can now direct Entré to a Java or OpenJDK instance.

Entré Installer Update
This update removes Java from the Entré installer file. The standalone client is now its own button in the Entré installer. Users will have to download Java or a Java alternative separately before updating their software to Entré 9.4. For more information on software requirements and instructions, refer to the Entré Installation, Setup, and Server Maintenance Guide (LT-2494).

Cellular VPN Default Report Update
This update allows Entré NOC and Enterprise customers to have a default report. This report includes the partition, account number, name, SIM, phone number, and direct cell IP. For upgrades, these reports can be imported from C:\Program Files\DMP\Entre\sampledata\V9_4_0_Reports.

Operator Report Update
This update allows you to view operator profiles and permissions from a SQL Server report. This report can be ran from the database Stored Procedures dbo.OperatorProfilePermissionReport.

Panel Firmware in Extended Status Update
This update adds the last known firmware version in the Extended Status tab in Entré.

Panel Firmware Compatibility
This update adds support for all XR Series features with Version 221 and below.

Version 9.3 | June 2, 2024

Date of Termination Enhancement
This feature allows the Date of Termination field on the Personnel Record to automatically disable personnel and related credentials or automatically remove them from the panel.

Multiple Login Enhancement
This feature allows you to use one login to manage all partitions. When the operator logs in, they will see a list of profiles to select from.

Add Panels with CSV Import
This feature allows you to add panels through CSV import.

Remove Users from Panel
This feature allows you to enable the Remove Users from Panel function. To ensure this feature runs properly, use the clear and send function to sync Entré with the panel. For more information, reference the table in the Entré online helpfile.

Panel Firmware Compatibility
This update adds support for all XR Series features with Version 221 and below.

Version 9.2 | December 19, 2022

Entré 9.2 is compatible with Version 213 firmware and lower, but only features found in Version 202 firmware and lower are available.

Support of Duress Code
With Version 9.2 (12/19/22), Entré supports the Duress Code feature. This feature allows you to:

• Create, update, and delete Duress Code
• Select which user is designated as Duress Code
• Search badges and personnel by Duress Code
• Create a report by search of Duress Code

Display Last Status of Devices After Driver Setup
Entré Version 9.2 (12/19/22) now supports the ability to display the last known status of doors and other devices.

Version 9.1 | October 24, 2022

Entré 9.1 is compatible with Version 213 firmware and lower, but only features found in Version 202 firmware and lower are available.

Entré NOC API
With Version 9.1 (10/24/22), Entré NOC supports the new Entré NOC API (Application Programming Interface) which allows a third-party software to perform the following tasks:

• Create, update, and delete personnel
• Create, update, and delete badges
• Create and update operators
• Email user code changes to personnel

TLS 1.2 Support for Client, Application Server, Web, and SQL Communication
Entré Version 9.1 (10/24/22) now supports TLS Version 1.2 to meet current industry standards.

Support for High Availability Connection to SQL
To meet requirements for current access control platforms and general site security, Entré utilizes a Microsoft driver for SQL connectivity rather than JDBC. For more information on this topic, see Microsoft's article on JDBC Driver Support for High Availability, Disaster Recovery.

Ability to Select Window's or SQL Authentication During Installation
With Entré Version 9.1 (10/24/22), you can select a Window's or SQL Authentication during the Entré installation.

Version 9.0.3 | May 18, 2022

Entré 9.0.3 works with panel firmware Versions 181 to 202.

Improvements
Version 9.0.3 (5/18/22) includes several small improvements including automatically sending door schedules, triggering lockdowns with panic zones, and updating zone statuses.

Version 9.0.2 | April 14, 2022

Entré 9.0.2 works with panel firmware Versions 181 to 202.

RFC 5322 Email Format
Entré Version 9.0.2 (4/14/22) can validate special characters from the RFC 5322 standard internet message format.

Log4j Version 2.17.1
Updates have been made to the software that replace all Log4j Version 1.2.15 utilities with Version 2.17.1 to further mitigate all reported vulnerabilities associated with that and other versions and enhance application security.

Improved Update Speed
Improvements have been made to the Entré version updating process to make it faster.

Version 9.0.1 | March 10, 2022

Entré 9.0.1 works with panel firmware Versions 181 to 202.

Log4j Version 2.17.1
Updates have been made to the software that replace all Log4j Version 1.2.15 utilities with Version 2.17.1 to further mitigate all reported vulnerabilities associated with those versions and enhance application security.

Version 9.0 | March 10, 2022

Entré 9.0 works with panel firmware Versions 181 to 202.

Secure Lightweight Directory Access Protocol (Secure LDAP) Integration for Entré NOC
Entré 9.0 (3/10/22) provides the ability to use Microsoft's Active Directory and LDAP 3 Directory Services. With this new feature, NOC operators can view and edit the data in their active directories across multiple systems and locations. This includes managing and validating user information and passwords. For more information on this process, see Entré Single Sign-On, Active Directory, and LDAPS Guide (LT-2455).

Change Zone Type
Zones can be changed from area to 24-hour zones and vice versa. when changing zone types, download changes to the panel. Clear any active alarms, then go to Edit Panel > Edit Zones to make changes as necessary. When changing zone types, be sure to download changes to the panel so that the changes do not delete themselves.

Add Multiple Panels Simultaneously
Multiple operators can add panels to Entré at the same time.

Faster Driver Startup
Improvements have been made to the Entré driver, allowing it to start up faster.

Version 8.9 | November 19, 2021

Entré 8.9 is compatible with Version 212 firmware and lower, but only features found in Version 202 firmware and lower are available.

Encrypted Communications
With Entré 8.9 (11/19/2021), any direct cellular communications can be encrypted between Entré and the XR control panel.

Delete Panel Schedules and User Code Profiles
Previously, panel schedules could only be disabled. Now, you can fully delete a panel schedule. Turn on Allow deletion of items that normally may only be disabled, right-click the panel schedule, and select Delete.

The same update applies to user code profiles. Turn on Allow deletion of items that normally may only be disabled, right-click the user code profile, and select Delete.

Calculated Data Length
With some XR Series panels, data packets that exceeded the expected length would inadvertently be cut short. Due to this, some messages were rendered invalid. In Entré 8.9 (11/19/2021), the ability to send varying data packet lengths has been improved, ensuring all data packets are accurately received.

Improved Copy and Prune Functionality
With Entré 8.9 (11/19/2021), the Copy and Prune function continues to run even when the panel is offline.

Version 8.8.4 | August 27, 2021

Entré 8.8.4 works with panel firmware Versions 181 to 202.

Calculated Data Length
Occasionally when sending a data packet that exceeded a certain length, the data packet would get cut off causing the entire message to scramble. This primarily affected XR500 panels but also sometimes XR150/XR550 panels. With Entré 8.8.4 (8/27/21) the transmission of the message is better calculated and each data packet is sent more accurately.

Assign Photo Capture
When attempting to assign an ID Photo Capture or Badge Designer ability to a workstation, the operator profile displayed a false error. Entré 8.8.4 (8/27/21) fixes this false error.

Version 8.8.1 | May 11, 2021

One Step Panel Deletion
If Allow deletion of items that normally may only be disabled is enabled in System Configuration, with this update, you can easily delete a panel by right-clicking the desired panel and selecting Delete. All the associated hardware, profiles, automation rules, etc. will be deleted. These items will need to be disabled or disassociated before the panel itself can be deleted. As before, the panel must be stopped prior to deletion.

Improved CSV Import
Previously, the CSV Import tool would not import badges when using an automation rule. Entre 8.8.1 (5/11/21) resolves that issue, and the CSV Import tool now imports badges using an automation rule.

Version 8.8 | March 12, 2021

Downloading of Badges Correction
In previous versions, when Auto Panel Start was set to False, the badges would not download to the panels properly. This error has been fixed to allow badges to download correctly when Auto Panel Start is set to either False or True.

Version 8.8 | January 29, 2021

202/702 Support
Entré 8.8 supports and comes bundled with XR Series Version 202 firmware. The features of this version include:

• Card+Pin By Area
  For greater customization of DMP’s access control system, the XR550 panel allows the Card + Pin feature to be assigned not only to selected profiles, but also to selected areas. This option gives customers the added flexibility and security to require Card + Pin only in certain areas and only for selected profiles. If Card + Pin isn’t enabled in that profile for other areas, it won’t be required. Enable Card plus pin in Edit - Area > Area.
• Private Door Programming
  Enable Private door between Device communication type and Access areas in Device Setup. Enabling this option will disable Access areas and Egress areas. Up to four Private Doors can be assigned to a profile.

For more information about these features, see the XR Series Version 202 Technical Update.

Mapping in Web Client
The Entré Web Client has the same functionality as the Entré Client to set up, add, edit, and delete in the Map Editor module.

Video Analytics Message Support
Enabling Video Reports will allow the panel to send video system reports to Entré when an OpenEye® event message has been received from a camera. Enable System Video Reports in Edit - Panel > System Reports. Also enable Video Reports in Edit - Panel > Remote Options > Entré and Integrator.

1108 Doorbell Support
Entré 8.8 supports the 1108 Doorbell module.

Remotely Triggered Virtual Keypad App Panics
Entré 8.8 supports Virtual Keypad App panics that are triggered remotely. Now customers can utilize Virtual Keypad App to send panics remotely and view them in the event history. There are additional improvements to the way the keypad panics are displayed in the event history.

Add Panel from Side Menu
In this NOC feature, select New Panel from the side menu to add a panel.

Log Codes
Log codes are now more descriptive so users can troubleshoot issues faster.

Panel Version in Hardware List
The Hardware List displays the panel's version. This column can be added, removed, and searched. Default displays the column.

Entré Migration Tool
The migration tool is now compatible with XR Series panels with versions 201, 202, and 702.

Version 8.7.4 | November 30, 2020

Faster Load Time for Map Editor Module
Entré 8.7.4 focuses on improving the speed of the Map Editor module. This includes faster load times for maps, devices, and device statuses.

Improved Continuity of Group Edit Screen
For consistency, Entré 8.7.4 has changed the Group Edit layout in Remote Options to match the Edit - Panel layout with tabs for General, Entré, and Integrator.

Version 8.7.4 | November 30, 2020

Delete Personnel and Associated Credentials
Previously, you had to delete a badge and personnel separately. Now, you have the ability to delete both at the same time. This saves time and helps with accuracy.

1. Right click on the Personnel record.
2. Select Delete.
3. Select OK to delete all associated credentials or Cancel to close the message window.

Right-Click Function for Hardware Tree
Like the Hardware List, a right-click on the Hardware Tree displays a drop-down menu for added functionality and ease-of-use.

Create Areas from the Edit - Panel Screen
To create a new area, navigate to Edit - Panel and select Add Area. Fill in the necessary information and press Save.

Reassign Zone to a Different Area
With Entré 8.7.3, you can assign a zone to a different area.

1. Navigate to Edit - Panel.
2. Select the Zones tab.
3. Right-click on the Zone Number you want to change.
4. Under the General tab, in the Parent field, select the different area from the dropdown menu.
5. Save and close the window.

Manage Driver Functions per Operator Profile
For each operator profile, you can allow or disallow functions for each driver.

Added CSV Wizard Capabilities
CSV Wizard now allows you to modify and delete personnel records and associated data.

Use Next Available Profile Number and User Number
When profile and user numbers have been deleted unsequentially and a new profile or user is being created, Entre 8.7.3 uses the next available number instead of the next incremental number. For example, if profile number 5 is deleted out of profiles 1 - 10, then when creating a new profile number the software will pick number 5 as the next available number instead of number 11.

Window Scaling
When opening a module within a screen, the window sizes properly for the resolution of the screen.

Version 8.7.1 | August 11, 2020

Delete the Badge and the Key Fob when Deleting Personnel
Previously, you had to delete a badge and personnel separately. Now, you have the ability to delete both at the same time. This saves time and helps with accuracy.

1. Right click on the Personnel record.
2. Select Delete.
3. Select OK to delete both or Cancel to close the message window.

Time Change
Entré allows you to enable a Time Change in System Options programming under Edit - Panel, below Hours from GMT. The options are Yes and No.

Added Ability to Edit the Network Encryption Passphrase
If network encryption is enabled via Panel Feature Key, the network passphrase can be edited. This feature is found under Edit - Panel > Network Options.

1. Go to Edit - Panel.
2. Open the Feature Keys tab.
3. Select Encryption to enable it.
4. Open the Network Options tab. The Passphrase should match the receiver.

Device Status Viewable in Status List
All device statuses can be viewed in real time in the Hardware List. This displays the panel programming changes without having to perform another search.

Wireless Serial Number
The wireless serial number programming has been improved to prevent the leading 0 from being removed unintentionally.

Version 8.7.0 | June 12, 2020

Supports XR Version 201 Firmware
Entré 8.7.0 supports and comes bundled with XR Series Version 201 firmware. See the XR Series Version 201 Technical Update TU-1139.

7463 Network Keypad Support
Entré 8.7.0 supports the 7463-W Network Thinline LCD Keypad with Prox Reader firmware Version 101 or higher.

Integrator Passphrase Option Replaces Integrator Checkin Minutes
With XR Series Version 201, Integrator Checkin Minutes has been removed from Remote Options and is replaced by Integrator Passphrase.

Password Expiration for Web Client
Enables the operators profile to expire after the set amount of days indicated in Configuration > System Configuration > Password Policy. If it is past the days indicated, the operator is notified of the expiration when logging into the web client as well as the desktop client.

Variable Buffer Size
Entré 8.7.0 sizes its data being sent to the panel to never exceed the panel buffer when sending user codes. This prevents the panel from experiencing an error and going offline in Entré.

Version 8.6.0 | May 6, 2020

Display and Search the Panel Account Number in the Hardware Tree
By using the account number, you can organize the hardware tree for easier identification of your panels. Also, you can search for any specific panel faster and easier when you have multiple panels.

Add, Edit, and Delete Zones under Edit - Panel Tab
Adding and editing zones can be done under the panel’s configuration window. A simple double-click on the panel will take you to the Edit - Panel window.

736V Device and Zone Support
The 736V V-Plex Module allows you to replace Honeywell® VISTA® FB Series panels with DMP XR150/ XR550 Series panels without replacing serial number addressable V-Plex devices.

Search by Desired User Code Profile in Personnel and Badges
The search has been enhanced to allow you to find the desired user code profile using some of the panel’s known identifying information such as account number, panel number, custom fields, etc. This includes any combination of these values.

Included Firmware
Entré now comes bundled with the highest XR panel firmware that it is able to support.

Customize Operator Profile to Display or Hide Drivers
You can customize your operator’s profile to hide or show the drivers. You can find this feature under Edit - Profile > General > Miscellaneous. Display Driver for Hardware Tree and Hardware List is the default.

Enhanced Search Throughout Entré
Entré 8.6.0 allows multiple values in your search to narrow down your results. Each search word must be separated by “and” to include both in the search.

Faster Load Times
When opening a new module, Entré 8.6.0 will not preload all of the data, thus allowing for a much faster load. For example, when opening the badge module, you don’t have to wait for data to load from potentially thousands of panels and devices. Instead, you are presented with an enhanced search to quickly narrow down the information you are looking for.

Remote Link to Entré Migration Tool and Entré to Remote Link Export Tool
The newest tools that were made available in Remote Link 1.94 are compatible with Entré 8.6.0.

Improved Performance
This version of Entré also includes various other improvements, including faster search results.

Version 8.5.0 | January 9, 2020

XR Version 192 and Version 193 (1/14/20) Added Features
For detailed information about XR Version 192, refer to the technical update TU-1100. For detailed information about XR Version 193 (1/14/20), refer to the technical update TU-1119. Entré now supports the following features:

• Multiple Card Formats
• Integrator Connection
• 1108 Doorbell Module Support
• 1168 Wireless Smoke/CO/Low Temp Detector Support
• Zone Monitor Output
• Programmable EOL Options
• 714N Network Zone Expander Support
• Celsius Temperature Option
• Remote Link to Entré Migration Tool 193 support (requires Remote Link 1.94)

Programming Templates
Create a panel programming template from existing panel programming in Advanced > Hardware Wizard Templates or Configuration > Hardware > Hardware tree. To program a panel with a template, choose the template when creating a new panel with the New Panel Wizard. For complete instructions, refer to Programming Templates in the Entré Help File.

Export Panel Programming to Remote Link
Export programming from a single panel into the Remote Link database.

XR Version 192 programming requires:

• Entré 8.5.0 and higher
• Remote Link 1.93 and higher

XR Version 191 programming requires:

• Entré 8.3.1 and higher
• Remote Link 1.92 and higher

For more information about panel firmware and Entré compatibility, refer to the Entré Help File.

Web Client CSV Import
The CSV Import tool now enables operators to import CSV files from the web client.

Enter a Physical Address for Panel Location
In addition to existing panel location information, enter a service address, city, state/province, postal code, and country in Edit-Panel > Location.

Remote Key Programming
Entré now enables you to store and change a panel remote key. View a panel remote key in Edit-Panel > Remote Options. This feature requires XR panels with firmware Version 193 (1/14/20) or higher.

Connect with Direct Cell (NOC Only)
Connect to a panel over direct cell with a VPN. This connection can be used as primary or backup when the panel is configured to use a cellular connection. To enable direct cell, go to Edit - Panel > Communications and select Direct Cell Communications (Requires VPN), then enter the Cellular IP Address.

Upload Firmware Over Cellular Connection
Allows you to update panel firmware over cellular connections.

Retrieve Panel MAC Address
Entré now automatically retrieves and stores panel MAC addresses. To view a panel MAC address, go to Edit-Panel > Communication.

Program Lockout Code
Program the panel lockout code in Edit-Panel > Access Code.

Editable Remote Link Tunnel URL
Entré now allows you to edit the Remote Link tunnel URL in System Configuration > DMP Communication.

Editable Upload Firmware Port
Entré now allows you to edit the Network programming port in Edit-Panel > Remote Options.

Log Code Search
In Edit - Event Policy > Log Code, search log codes in the Choose Log Code dialog.

Improved Performance
Program architecture and frameworks have been updated to improve the overall performance of Entré.

Version 8.4.1 | October 17, 2019

Updated Fire Zone Type
Fire Panel Slave is an available option for Fire (FI) zones. This option allows a fire zone the ability to provide slave communication to a separate fire alarm panel. If enabled, this zone will transmit a restoral immediately when restored by the fire panel being monitored without requiring a sensor reset. If disabled, this zone will operate as a standard fire type zone and a sensor reset is required before the zone will return to normal.

Improved Key Fob Control Interface
In Entré 8.4.1, improvements have been made to the keyfob control interface concerning the display of press time and output assignment.

Improved Badge Design Preview
Improvements have been made to the functionality of the badge design preview window.

Updated Workstation Views for Operators
Workstations can be hidden from the Hardware Tree when using partitions. This functionality enables central station administrators to hide workstations in unassigned partitions from operators.

Improved Performance
Program architecture and frameworks have been adjusted to improve the overall performance of Entré.

Version 8.4.0 | September 27, 2019

Single Sign-On (SSO)
Entré now supports using SSO to authenticate users for Entré and panel access.

The Entré web client allows you to use a service provider, such as Ping Identity, to authenticate a user. When a user attempts to sign in, the service provider verifies the login information from the Tomcat server and assigns a certificate that grants access to the web client.

The Entré full client allows you to assign a Windows user to an operator. When a user signs in to Windows, their login is checked against information in the Entré database. If the user exists in Entré, they are authenticated and automatically singed in when the program is opened.

• IdP Entity id: The Entré SSO Service Entity ID (URI)
• IdP redirect url: The web client Apache Tomcat server address and port number
• Assertion consumer service url: The service provider’s authentication server address and port number
• SP entity id: The service provider’s connection ID (URI)

Fully Delete Data
Entré now enables you to fully delete unused panels and related data. This feature drastically reduces the amount of storage taken up by unnecessary data in the Entré SQL database. Deleting unused data also significantly improves the overall performance of Entré, especially during automation operations like copy and prune.

When you attempt a record deletion, Entré does not allow the deletion of dependent records to maintain data integrity.

Holiday Defaults
Note: This feature is only available for panels that are added in Entré after upgrading to Version 8.4.0.

Holidays created in panel programming now default to the following pre-selected holiday categories in Entré:

• A—National
• B—Company
• C—Religious

Holiday categories can be modified in the Calendars module.

More Secure Operator Password Hashing
Operator passwords are now hashed more securely within Entré. All new users and users who change their passwords can take advantage of this improved functionality.

Improved Search: Hardware List and Hardware Tree
Improvements to search in the Hardware List and Hardware Tree modules enable you to search by panel account number. This feature also improves the performance of both modules because all systems are not loaded automatically. Instead, results are populated according to the search terms entered.

Improved Performance
Changes have been made to improve performance of Entré and create a better user experience. This may result in a slightly longer upgrade time, especially for users with older versions of Entré.

Version 8.3.1 | August 30, 2019

Database Migration Tool (Entré NOC Only)
The Database Migration Tool allows you to import information from an existing Remote Link® database. This information includes panel hardware, users, profiles, and schedules. For more information, refer to the Entré NOC How-To Guide: Database Migration. Entré NOC customers can obtain the Database Migration Tool by calling the Software Support Team at 888.436.7832.

Operator Profile Assignments
In previous versions of Entré, attempting to reassign an Operator Profile to a workstation generated an error. Entré 8.3.1 enables you to assign or reassign Operator Profiles to any workstation.

Improved Performance
Changes have been made to the database to improve performance of Entré.

Version 8.1.2 | December 31, 2018

Communication Improvements
On Entré Version 8.1.2 (12/31/18), an issue was resolved with retrieving the panel configuration. When users retrieved panel configuration, audit records were created for the hardware changes. The hardware changes were then processed with an error. If the code failed to handle the error, the Process Changes Queue could stop working at a customer site. This issue has now been resolved.

A separate issue was resolved with receiving excessive messages at the receiver. When users performed group edits, a Remote Programming Complete (s83) message was generated for every change, causing excessive messages at the receiver. This issue has now been resolved.

Version 8.1.1 | October 22, 2018

Key Fob Improvements
On Entré Version 8.1.1 (10/22/18), an issue was resolved where non-Entré NOC users with Entré 8.0 and 8.1 received invalid key fob communications from Entré to their panels. This caused excessive downloads from Entré to the panels, resulting in panels sending a Remote Programming Complete message to central stations. This issue has now been resolved.

Entré NOC users will see key fob improvements with the Entré Version 8.1.1 (10/22/18) release.

Database Improvements
There have been several updates made to improve database efficiency.

Version 8.1 | August 31, 2018

Dual Authority Support
Entré 8.1 (8/31/18) supports the Dual Authority feature included in XR Version 182. Users can edit the Dual Authority option in the User Code Profile menu.

5 Badges per Personnel Record
Entré 8.1 (8/31/18) now supports up to 5 badges per personnel record to save for reuse or distribution.

After upgrading to Entré 8.1 (8/31/18) the Entré SQL database will need to have 2 operations performed. Stop the Entré Service while doing these procedures.

1. Update Statistics - https://docs.microsoft.com/en-us/sql/t-sql/statements/update-statistics-transact-sql?view=sql-server-2017
2. Reorganize and Rebuild Indexes - https://docs.microsoft.com/en-us/sql/relational-databases/indexes/reorganize-and-rebuild-indexes?view=sql-server-2017

For Entré installations with less than 100 panels an adjustment to the hibernate.properties needs to be made.

1. Hibernate.c3p0.max_size=100 changed to equal 500
2. Hibernate.c3p0.timeout=5000 changed to equal 400
   • Note: These procedures are also covered in the Entré Server Maintenance Document.

For Entré installations with 100 or more panels an adjustment to the hibernate.properties needs to be made.

1. Hibernate.c3p0.max_size=100 changed to equal 1000
2. Hibernate.c3p0.timeout=5000 changed to equal 400

This change can be made by stopping the Entré Service, opening the hibernate.properties file with Wordpad or Notepad++, making the edits to the corresponding lines, saving the file, and then starting the Entré Service.

Version 8.0 | July 9, 2018

Version 181 Support
Entré Version 8.0 now supports XR150/XR550 Series panels running firmware Version 181.

Opening/Closing Reports
Using Entré, you can now program Opening/Closing Reports for individual areas. This new functionality allows you to control which area can send opening and closing reports to the central station when an area is disarmed or armed. After retrieving the panel, this option will now display in Area Options.

Enhanced Lockdown
Using Entré with XR150/XR550 Series systems running Version 181, you can now program panic zones to trigger a Lockdown. This new feature allows users to quickly put a system in a locked-down state by triggering a panic zone. Program a panic zone to use Lockdown functionality in Zone Information.

Feature Key Support
Entré Version 8.0 now allows you to view existing feature keys and activate new feature keys.

Cellular Path
Entré Version 8.0 can now send programming changes to a panel over a cellular network path. Using current firmware, it allows for programming and user updates to be sent in the event of a network failure. To use this functionality, go to System Configuration then DMP Communications. Once here, enable the Cell Module option.

Flash Upgrade
Entré Version 8.0 now allows you to flash upgrade XR150/XR550 Series panels using standard network communication.

Editing Profiles
With Entré Version 8.0, changes made to profiles will only be sent to associated panels, decreasing the amount of time it takes to update a panel’s profile information.

Version 7.9.9 | May 30, 2018

SQL Thread Management
Entré Version 7.9.9 (5/30/18) now monitors and manages SQL thread connections more efficiently. If you have already updated to Version 7.9.9 (4/19/18), we recommend you update to Version 7.9.9 (5/30/18).

Version 7.9.9 | April 19, 2018

Temporary Schedule Report
With Version 7.9.9 (4/19/18), Entré gives you the ability to view a report of temporary schedules that are assigned to panels, allowing you to view all temporary schedules and their current status. To view a temporary schedule report, navigate to Reports and select Temporary Schedule Report from the Report Templates folder.

Output Groups
Entré now allows you to view doors assigned to Output Groups, edit existing Output Groups, and create new Output Groups. To edit or create a new Output Group, select Choose Devices and then select the doors or outputs you want added to the Output Group. Click OK and then click Save and Close.

Holiday Dates (XR550 Only)
You can now create up to 40 holiday dates in Entré.

Badge Wizard Defaults
You can now switch between default screens when using your Badge Wizard. The Single-Screen Wizard option allows you to view all programming options on a single screen and the Add (Advanced) option allows you to view programming options in separate tabs. To switch between default screens, click Add under the top menu and select the desired Badge Wizard default option.

Clear and Send
Now, when performing a Clear and Send to update the user codes on a system, Entré will send all valid user codes, including the duress code, back to the system.

To ensure the duress code remains with its assigned profile, name the profile so that when a Clear and Send is performed and the profiles are sequentially re-ordered, the profile will remain first in the panel.

Automatic Recall Test
Entré now displays the Automatic Recall Test as a normal event.

Panel Change Processing
With this update, Entré Panel Change Processing has improved to better handle invalid data in the database.

Version 7.9.9 | February 1, 2018

Temporary Schedules
With Version 7.9.9 (2/1/18), Entré allows you to program temporary schedules. To create a temporary schedule, navigate to Panel Schedules in the Configuration menu and click Add. Check the Temporary Schedule box and enter a Begin and End Date. Enter any other necessary information and click Save and Close. A temporary schedule expires at the set end date and is automatically deleted from the panel.

Entré Reports
For XR150/XR550 Series panels with Version 172 or higher, you can now decide which types of reports you would like to have sent to Entré. In the Remote Options section of panel programming, select from the following reports. All Entré reports are enabled by default.

• Entré Arm/Disarm Reports - Sends arming, disarming, and Late to Close events. Includes the area number, name and action, the user number and name, and the time and date the event occurred.
• Entré Zone Reports - Sends changes in the status of active zones. Includes the zone number, name, type, the action (alarm, trouble, bypass, etc.), user number (if applicable), and area name. During a Walk Test, Verify and Fail messages are sent for each zone.
• Entré User Command Reports - Sends user code changes, schedule changes, and door access denied events.
• Entré Door Reports - Sends door access activity, door number, user number and name, and time and date the event occurred.
• Entré Supervisory Reports - Sends system monitor reports, such as AC and battery, and system event reports. If this feature is enabled, the panel also sends Abort, Exit Error, Ambush, System Recently Armed, Alarm Bell Silenced, Unauthorized Entry, and Late to Close reports.

Inactive User Audit Days (XR550 Only)
You can now enable Inactive User Code Audit Days on a per-profile basis through Entré. This feature allows you to choose the number of days a user code can remain unused before the panel sends an Inactive User Code message to the receiver and changes the user code to inactive. The range is 0-425 days.

To enable Inactive User Code Audit Days on a specific profile, navigate to the Management menu and select User Code Profile. Add a profile or select an existing profile to edit. Enter the desired number of days in the Inactive User Code Audit Days field and check the Enabled box. Enter any other necessary information and click Save and Close.

1136 Wireless Remote Chime
Entré now supports the 1136 Wireless Remote Chime.

Improved DVR Compatibility
With Version 7.9.9 (2/1/18), Entré supports the following DVR drivers:

• Verint: NetDVR I (Version 6.47.x or higher), NetDVR II (Version 8.7.x or higher), and EdgeVR (all versions)
• 3VR: E-Series, P-Series, S-Series, and ServerClass
• exacqVision

Previously supported units from Dedicated Macros and March Networks are no longer being supported by their manufacturers.

Inactive User Alarm Notification
Now, when a user code reaches the end of its programmed Inactive User Audit Days, an alarm notification is displayed in Entré. See Figure 3. This alarm is designed to inform the operator that the user code is now inactive. At this point, the operator can choose to set the user’s badge to inactive in Entré.

Version 7.9.8 | December 5, 2017

Extended Status Information
Entré now pulls information or the Extended Status overview from the database, not the panel. This change removed unnecessary network traffic and improves Entré's overall operation speed.

Audit Record Shows Before and After
When you navigate to the Audit Trail and view a specific Audit Record, you can now see the Before and After status of any changes along with a short description. Depending on the type of change made, the description may include limited details.

Panel Firmware Version Support
Entré now supports XR150/XR550 Series panels with Version 171 firmware and below.

Multi-Device Programming
With Entré Version 7.9.8 (12/5/17) you can make programming changes to multiple devices at the same time. The devices you are editing must be in the same family. This feature is especially useful when changing programming for large groups of panels, 734 Wiegand Interface Modules, wireless receivers, or zones.

To edit multiple devices, navigate to the Hardware List and order the list by Type. Hold down the Shift or Ctrl key and highlight multiple devices. Click Group Edit in the top menu. Fields that are editable will be available. Any changes you make are sent to all devices in that group.

Activate and Deactivate Cellular Communicators
Entré now allows you to activate and deactivate cellular communicators. For panels with primary or backup cellular communication, navigate to the Edit - Panel window and select Communication. Select a cellular communicator to edit or add a new on. In the add or edit Communication Path window, enter the necessary information and click Cellular Activation. You can also retrieve the status of existing cell cards that have been activated from Entré.

Allow Duplicate IPs
You can now have two panels with the same IP address, but different port numbers.

Personnel ID# Characters
Hyphens are now allowed when entering Personnel ID#s.

Historical Events Driver
In the Historical Events Driver, you can set live events to be copied and then pruned once they are older than a defined number of days.

Navigate to the Hardware Tree and right-click on the Historical Events Driver. Click Edit, and then select the Configuration section in the Edit window. You can enter a number of days in the Prune live events older than and Copy live events older than fields.

Copying events sends duplicate live event records to the Historical Events Driver. Pruning events deleted them from the live event record. Pruning will not delete any events in the Historical Events Driver, unless the Permanently delete historical events check box is selected.

Partition-Restricted Workstations
In System Configuration, you can now hide workstations across partitions by using the Partition-restricted workstations: only explicitly licensed items check box in the Miscellaneous section.

Automatically Send Hardware Configuration Changes
Version 7.9.8 (12/5/17) allows hardware configuration changes to be automatically sent to panels. Users can now navigate to System Configuration, select the DMP Communication section, and check the Auto send hardware configuration option. This feature is only recommended for experienced Entré users.

If the Auto send hardware configuration option is unchecked, hardware configuration changes will need to be sent to the panel manually.

Global Check-In Time
Versions previous to 7.9.8 (12/5/17) used the panel's configured check-in time to determine if the panel was still online. Now, Entré also has the option to use a global check-in time. Entré automatically uses the higher of the two values to ensure that the panel is communication properly. The default global check-in time is 20 minutes. The 20-minute default time can be changed by an Entré-certified technician, if necessary. For this feature to be available, Entré Check-In Minutes must be programmed in the panel from Remote Options. This allows the panel to continue checking in without Entré marking it as offline.

Remote Link Zone Type Changes
When Remote Link is used to change a 24-Hour Zone to an Area Zone, or an Area Zone to a 24-Hour Zone, the associated panel is stopped in Entré. The panel remains stopped until the zone is manually changed. This allows the user to control what happens to the zone's audit history.

Faster Group Edit
Entré's group edit process is now faster.

Badge Import Utility
Entré now offers the ability to import branches of unassigned badges using the Entré Importer utility. Card numbers, hot stamps, and user codes can be imported into Entré and stored. Users no longer have to key in each card as they are assigned to personnel.

Improved Installation Process
Entré now features a simpledr and more efficient installation process. Whether a technician is installing a new instance of Entré or upgrading an existing instance, Entré offers a series of easy-to-follow installation screens that allow the technician to select the options that best fit the location.

24-Hour Zone Wireless Properties
Wireless properties are now enabled for 24-Hour Zones.

CSV Import Validation
Now, when performing a CSV import, Entré checks the CSV's data before allowing it to be imported. This helps prevent invalid values from stopping the panel driver.

Holiday and Calendar Changes
All holiday and/or calendar changes are now automatically sent to associated panels. Also, when a holiday date is deleted from the calendar it is cleanly removed from the panel.

Editing Wireless Zones
With Version 7.9.8 (12/5/17), you can now edit the settings of a wireless zone without saving it first.

Panel Configuration Download
If you choose to clear and download panel configuration for users, profiles, and schedules. Entré removed all existing users, profiles, and schedules from the panel and sends down the information through Entré. With Version 7.9.8, the user number always starts at 2 when doing a clear and download.

Hardware Tree Error
Editing offline panels from the Hardware Tree does not display an error in Version 7.9.8 (12/5/17).

Panel to Badge Recognition
When viewing a specific badge in the badge Edit - Badge display, user codes will only show as being associated with the correct panels in the Panels downloaded to field.

64-Bit Card Reader Stability
Version 7.9.8 (12/5/17) resolves an issue where the 64-Bit card reader would intermittently fail when trying to read a credential.

Version 7.9.5 | August 2, 2016

Performance Improvements
General performance improvements have been made to hardware tasks and interactions. These enhancements will be particularly noticeable for large, multi-panel installations.

Support for Card Plus PIN By Profile
Entré now supports the Card Plus PIN By Profile feature that was made available with XR550 Version 105. Profiles featuring Card Plus PIN can be applied to individual users. Once applied, users are required to present two credentials when requesting access. This offers a higher level of access restriction for select users.

734 Entré Central Station Programming
With Version 7.9.5, 734 Interface Modules can be programmed through Entré Central Station. Previously, installers had to connect to the 734 Interface Module through Remote Link™ software or an onsite hardwired keypad. Installers are now able to program any 734 Interface Module through their Entré Central Station portal.

Delete Panels from the Entré Database
To increase database access efficiency, installers and end users can now delete panels through Entré Central Station. If a panel is incorrectly or incompletely added to Entré, it can be deleted to avoid redundant or unnecessary data.

Support for XR550 Version 111
Entré supports XR550 firmware up to and including Version 111. New available features include AX-Bus door compatibility.

Longer User Codes
Entré now accommodates user codes with up to 12 digits.

Support for 96 Doors
Support for 96 doors has been added to Entré. Version 7.9.5 is compatible with AX-Bus expansion door controllers on Version 111 of XR550 Series panels. This allows for up to 96 doors per panel.

Spanish Translations
Spanish translations are now available for all updated Entré Version 7.9.5 functionality.

Badge Editor Profile Search Function
Users can now search for a profile when editing or creating a badge. This allows large companies to quickly locate and apply specific profiles without scrolling through a list of all available profiles.

New Credential Types
The Credential Types portion of Entré’s Personnel Editor now offers more options. Tabs have been added for Keys, Parking Passes, Logins, and Support Documents. These new sections are for record keeping only and are not sent to the panel.

Hardware List
In addition to the standard Hardware Tree, Entré now offers an alternative hardware list. This list allows quick sorting, grouping, and management of hardware using search and column headers.

Version 7.9.3 D4 | September 9, 2014

Event Listening Port
The Event Listening Port can now be manually changed from the default of 2001 using the System Configuration module.

Updated Operation
To resolve the following issues related to schedules, after Entré is updated from 7.9.3 D3 or 7.9.3 D2, schedules are automatically cleared and sent to all panels in the database the first time Entré is started.

Profile Schedules
In the previous Entré Version 7.9.3 D3 if clear schedules was selected when schedules were sent to an XR550 Series panel, schedule assignments in profiles were not sent. Entré no longer clears the Profile schedule assignments when clearing schedules.

Time Schedules
Time schedules created in Version 7.9.3 D2 were incorrectly sent to the panel after Entré was updated to Version 7.9.3 D3. All schedules were sent as schedule 1 and only the last schedule sent was retained by the panel.

Deleting Schedules
Time schedules created in Version 7.9.3 D2 could not be deleted after Entré was updated to Version 7.9.3 D3.

New Schedules
When a new schedule was created and sent to a panel, Entré unnecessarily sent previously programmed panel schedules to all panels in the database.

System Configuration
Occasionally, an error message was displayed when exiting the System Configuration module. When this occurred the client interface may have stopped responding requiring the client interface to be restarted.

Version 7.9.3 D3 | February 27, 2014

Panel Model
When a new panel is added, the operator can now manually select the panel’s model number from a dropdown box in the General tab. This allows the operator to program Schedules and Profiles before connecting to the panel. Previously, Entré needed to connect to the new panel before schedules and profiles could be created.

XR550 Series DHCP Support
Entré Version 7.9.3 D3 (2/21/14) now supports XR150/XR350/XR550 Series Panels operating with Version 104 or higher software that are using a DHCP connection to the network. Once programmed, the panel automatically establishes a connection with Entré. To enable this feature, set the port to 0 and leave the Host IP Address blank in the DMP Panel Wizard. In the panel Programming menu Remote Options, program an Incoming IP port of 0.

XR550 Series Communication Programming
Previously, when connected to an XR150/XR350/XR550 Series Control Panel, Entré was unable to retrieve Communication programming from the panel.

Schedules
Previously, Entré was only able to download a schedule to an XR150/XR350/XR550 Series Panel if the schedule was one of the first 99 created in the database. Entré now downloads the appropriate schedules to each panel.

Admin Reader
When Entré was installed on a 64-bit system and an admin reader was used to create a badge, an error would occur when the Read button was pressed. The card was not read. Entré now supports Admin readers on 64-bit systems.

Version 7.9.3 D2 | October 8, 2013

Panel Programming
After uploading panel programming from Entré CS Version 7.9.3 D2 (9/23/13) to an XR500 panel operating with Version 211 or earlier software, the programming was formatted incorrectly. This caused some programming fields to contain incorrect information. This issue did not occur when the XR500 was operating with Version 212 software.

Version 7.9.3 D2 | September 23, 2013

User Profile Compatibility
A Compatibility dropdown menu has been added to the Add User Code Profile window to allow the creation of User Code profiles that are compatible with XR100/XR500 or XR150/XR350/XR550 Series Control Panels. The dropdown menu defaults to XR150/XR350/XR550 compatibility. Once panel compatibility has been chosen it cannot be changed for that profile.

XR550 Schedules
Entré now supports XR150/XR350/XR550 schedules. Eight schedules may be assigned for each area, door and output. When creating a schedule choose Time Schedule from the Usage type drop down. Once the Usage type has been chosen it cannot be changed for that schedule.

10 Digit User Code Support
Entré Version 7.9.3 D2 now supports User Codes up to 10 digits in length. To enable, open System Configuration > DMP Communication Configuration and enter 10 in the User Code Length field.

734N Support
Entré Version 7.9.3 D2 supports Device Status (such as Locked or Unlocked) of the 734N and 734N-WiFi Wiegand Interface Modules.

XR500 Version 212 Support
Entré now supports XR100/XR500 Series panels using up to Version 212 software.

Downloading Changes
Previously, while downloading a large set of changes to a panel, the panel’s state in the hardware tree may have prematurely changed from “Downloading” to “Online” before changes were completely downloaded to the panel. Version 7.9.3 properly displays “Downloading” until all changes are sent to the panel.

Log File Errors
When Entré received configuration information from a panel, Entré may have validated the information according to a different panel type causing an internal error. When excessive amounts of these errors were written to the log file the speed performance of Entré was affected. Entré Version 7.9.3 D2 properly validates information received from panels.

Reports
Reports generated from the Reports module did not include events that occurred on the end date defined in the report.

Schedule Reports
Schedule Reports generated from the Panel Schedules module may not have contained start and end times for individual schedules.

Duplicate Accounts
Previous versions of Entré incorrectly allowed a panel to be added with the same account number as a disabled panel already in the database. Version 7.9.3 D2 does not allow duplicate panel account numbers even if the duplicate account has been disabled.

Check-In Time
If the panel attempted to check-in with the Entré server while Entré was sending User Codes to the panel, Entré would not process the check-in and the panel would display as offline until the next check-in.