X1 Version History
X1 Communication
Allows sites with both X1 Series Controllers and XR Series panels to operate cohesively. This will allow X1 systems to communicate with XR systems over the selected network as well as arm and disarm areas in an XR Series panel. For more information, refer to the Panel to Panel Communication Helpfile.
Sending User Codes
X1 Series Controllers are now noticeably faster and more efficient when sending user codes through CSV import.
Dealer Admin™
Change Connection Type
Allows users to easily change the connection type for their X1 in Dealer Admin. Select the X1 door you want to edit and click the drop-down menu next to Connection Type. Users can select EASYconnect, Cell, or EASYconnect + Cell Backup to connect to their X1.
Door Configuration Update
This update allows users to add additional doors to their X1 in Dealer Admin. Select the X1 door you want to add to and click + Add Door. Enter a Name and configure the door information. The Address section will correspond to the rotary switches on the unit and cannot be changed in Dealer Admin.
Card Formats Bank
The card formats bank feature allows users to quickly add multiple card formats to their X1 site. In Site Information, click the icon next to Card Formats and enter a Name. In Type, select an option from the drop-down menu to automatically populate the card format information.
Door Status
The door status feature allows users to quickly view the door status of their X1 in Dealer Admin. Above the name of each door, a status will display. There are three possible states for the X1, including:
- Green: Door is online
- Red: Door is offline
- Yellow: Door is online, but there is an issue with one of the connections and needs to be fixed
Recent Activity
The Diagnostics page has been updated to display the last 30 days of user management activity for the X1 site.
Replace X1
To replace an X1, go to the Site Information page and click Select a Door. Next to the serial number, click Replace X1 and enter the replacement X1’s Serial Number. Once the Serial Number has been added, the previous X1 information will be sent down to set up the replacement X1.
Diagnostics Improvements
Updates have been made to the Diagnostics page to help with troubleshooting. In Diagnostics, click View Analytics. This will show the network and cellular communication history for that site.
Site Information Improvements
The Site Information page has been updated to allow users to customize their site layout in Dealer Admin.
Virtual Keypad App™ and VirtualKeypad.com™
Search and Display Improvements
This update includes improvements displaying and searching Doors, Groups, Rules, and Users.
View User Events
On the User Edit Page in Virtual Keypad, the 5 most recent events for the selected user will display under Recent Events.
User Phone Number
Phone numbers can now be added to user profiles Virtual Keypad.
User Notes
The user notes feature allows technicians to add notes to the user in Virtual Keypad. After the notes have been saved, they are searchable for that user.
Expired Temporary Schedules Update
Users would create and apply a temporary schedule to multiple X1 doors, but the temporary schedule would not delete from programming after it had expired.
With updated Version 221, X1 Single and Multi-Door Access Controllers remove any remaining programming locations that the expired temporary schedule may exist.
Buzzer Control Activation
Previously with the X1, if a door was unlocked and a card was presented to the reader, the X1 would activate the buzzer until the door was re-locked. Since the door was already in an unlocked state, the buzzer would continue to sound.
With updated Version 214, the buzzer will not sound if the door is already unlocked.
Burglar Alarm Messages
On occasion, the X1 would send a burglar alarm message when any input was tripped.
With updated Version 214, these zones will never send a burglar alarm message.
Alarm Panel Integration
With Version 221 (4/11/23) firmware, all X1 Single and Multi-Door Access Controllers can be connected to an alarm panel.
In Dealer Admin, when setting up the controller to be associated with an alarm panel, toggle on Alarm Panel. This displays a dropdown menu to select an available output. The selected output will be wired to an available zone on the connected alarm panel. The zone must be programmed as an Arming or Keyswitch zone type. Wire an available output from the connected alarm panel to the Custom input of the X1 controller. The output of the connected alarm panel should be programmed as an armed output. Refer to the screenshot below.
When an X1 is set up to communicate with an alarm panel in Dealer Admin, additional features are available in Virtual Keypad.
- In Groups, under Authentication Type, choose to swipe twice to arm and/or disarm. You can also choose to disarm on access.
- In Events, view alarm panel arming and disarming events.
- In Rules, program additional rules based on the alarm panel.
Improved Cellular Modem Reporting
Previously with some Verizon cell modems, if the modem was powered on before activation was complete with SecureCom, the Verizon cellular tower would block that modem from connecting for up to two hours and would cause a “Not Registered” message at the keypad.
With updated Version 214, a new command will be sent when the modem is powered up to make sure that the connection can be established and no communication delays will occur
Cell Modem Level 103 Hardware Support
Version 214 (12/21/2021) ensures that X1 Series Controllers are compatible with the 263LTE-V-X1 Cellular Communicators with new Level 103 hardware.
Improved SR3 Bluetooth Reader Functionality
Occasionally when a prox card or mobile credential was read by an SR3 Bluetooth Reader, the X1 Controller would not receive the number correctly. This error is fixed with Version 214 (12/21/2021).
Improved X1 Controller Processes
Some back-end processes have been re-organized so that the X1 Controller does not need to be initialized upon power-up. Previously, if not initialized, the X1 Controller would accidentally override saved default information. This change only affects DMP production purposes.
Auto-Unlock Suppress Functionality
With Version 214 (11/16/21), an X1 Access Controller can prevent an auto-unlock schedule from activating until someone has accessed the door for the first time in that schedule. This feature can be enabled per schedule for any door.
Manager First Feature
This feature allows users to specify if a group must first enter a door before other groups. To add this feature to a group, turn on First Group. The Manager First dropdown includes the following options:
- Off - Select for any group you want to come and go at anytime
- Is a manager - Select for the group that must enter first
- Requires a manager - Select for the group that needs to wait for the manager to enter first
This feature is applied to the entire site.
Add a Temporary Schedule
Virtual Keypad now enables your customers to create Temporary Schedules. When creating a schedule, turn on Temporary. This will display Start Date and End Date so customers can select a range for the Temporary Schedule. This schedule will override any existing schedule for every door within that schedule.
Create Schedule Shortcut
Virtual Keypad App users with permission to add and edit rules can quickly add a schedule to a door using the dropdown menu on the door tile. Go to Doors, select the caret menu icon, and then select Create Schedule. After creating the schedule, select Save.
Displayed DHCP Network Information
When managing the X1 Connection Settings while using the local EasyConnectAP, the DHCP network information can now be seen whether or not DHCP is turned on.
- When DHCP is turned on, the network information displays even though it is not editable.
- When DHCP is changed to Static, the values become editable.
Expanded Variety of OSDP Readers
With Version 214 (11/16/21), an X1 Access Controller can process OSDP readers with more than one mark byte packet which includes a wider range of OSDP readers.
Support for X1 Elevator Controller
With Version 213 (8/10/21), the X1 Series supports the X1 Elevator Controller. This includes the X1 Series Elevator Controller, the X1 Series Elevator Expansion Module, and the X1 Series Elevator Expansion PCB.
Support for X1 Output Module
With Version 213 (8/10/21), the X1 Series supports the X1 Output Expansion Module. This includes the X1 Series Output Expansion Module and the X1 Series Output Expansion Module PCB.
Improved SSID Broadcast
For an X1 Controller with an Ethernet connection and a connection that is made through its SSID, upon applying any changes the X1 Controller would continue to broadcast its SSID after the session has closed. In this state, any reconnects to the X1 Controller would not allow any settings to be changed. With Version 213 (8/10/21), when a session is closed, the X1 Controller will stop broadcasting its SSID.
Improved Connection When Using Cell
When using cell as the primary communication path, the X1 Controller occasionally would fail a firmware update for unknown reasons. In Version 213 (8/10/21), the firmware update process has been improved to eliminate these failures.
Initialize Hardware at Door Controller
With Version 212 (6/28/21) the X1 can now be set to factory settings locally at the door controller without a required connection to Dealer Admin™.
Card + Pin and Dual Authority Default Change
To make programming the X1 easier, with Version 212 (6/28/21) you no longer need to program Card + Pin and Dual Authority in two different places. Now you only need to program them in Virtual Keypad's Groups.
Resolved Unintended Door Operation
When Saving a Schedule Doors will no longer unlock outside of the scheduled open time regardless of when a schedule was sent to the X1 Series Door Controller.
Improved Time Retrieval
Previously, the Door Controller would try twice initially after power up to retrieve the time. If the Door Controller failed then it would wait for 24 hours. With updated Version 211 (2/5/21), the Door Controller will continue to request a time update until it has received a valid response.
Blank SSID
With updated Version 211 (2/5/21), the Door Controller's default SSID and password are now blank to allow the installer to program the desired Wi-Fi settings.
Corrected Invalid Code Sent During Setup
While changing the reader protocol from Wiegand to OSDP, the Door Controller would repeatedly send invalid code until the programming was saved. Updated Version 211 (2/5/21) resolves this issue.