XR Series

Version 243 | March 6, 2025

Exit Delay Improvement
Previously, when the panel was updated to Version 243 firmware, arming one area and initiating the Exit Delay countdown disrupted the arming sequence of another area, preventing the second area from completing its countdown and arming. Now, the panel correctly arms all areas.

Easy Exit

Previously, when the panel was updated to Version 243 firmware (1/20/25) and connected to a 5-inch Touchscreen Keypad with Version 205 firmware or lower, selecting Easy Exit did not start the countdown. Now, Easy Exit correctly initiates and displays the countdown.

Power Trouble

Previously, the panel acknowledged power trouble from the 1100T but only sent a Restore report to the receiver without an initiating Trouble report. This occurred when the following conditions were met:

• Power Fail Delay was set to the default of 1 hour on the panel.
• The 1100T experienced power trouble for more than 3 minutes but less than 1 hour.

Now, the panel reports power trouble and its restoral events to the receiver for the 1100T.

Door Schedules

This update allows Door Schedules to operate correctly when only a start time or only an end time is entered.

Custom Actions

This update allows multi-swipe options in Custom Actions to properly arm common areas when all other areas are armed.

Multi-Swipe Custom Actions

Multi-swipe options have been added to Custom Actions in Virtual Keypad and are now supported on XR Series Control Panels. Custom swipe actions can be enabled to allow users to Swipe Twice or Swipe Three Times to arm one area or a group of areas, unlock a door or a group of doors, initiate a Lockdown, or activate Favorites, Lights, and Outputs.

Key Fobs as Zones

XR Series Control Panels and upcoming 1100XH Series Wireless Receivers Version 209 or 309 (encrypted) have been updated to allow 1-button and 2-button key fobs to be programmed as wireless panic zones. Previously, 1144 Series Wireless Key Fobs could only be programmed using the designated key fob range. Now, in addition to the existing key fob range, up to 100 key fobs on the XR150 and up to 500 key fobs on the XR550 can be programmed as wireless panic zones.

DualSIM Activation

This update allows for the activation of the upcoming 263LTE-2 Cellular Communicator, which can connect to both Verizon and AT&T cellular carriers, providing an additional backup communication method. You can choose to activate Verizon, AT&T, or both carriers on Dealer Admin. Once DualSIM is activated, carriers can also be switched to ATT, VZW, or BOTH in the panel’s DIAG (Diagnostics) menu if remote connectivity is unavailable.

Signal Strength Test

Upon being powered on, the panel selects a primary carrier. Once the primary is established, the panel tests the signal strength of the primary every hour. During the test, if the primary’s signal drops by 10db or more, the panel then tests the backup carrier. If the backup has a stronger signal, it becomes the new primary. Every five hours, the panel automatically tests the backup’s signal strength to determine the stronger signal.

Rearm Delay Minutes

Previously, when accessing AX-Bus Doors, the Rearm Delay for Profiles would not exceed 255 minutes. Now, up to 720 minutes can be set for the Rearm Delay.

Integrator Connection 

This update allows the integrator connection to function correctly for panel programming.

XV Cameras to Panel Integration

Version 241 firmware supports the upcoming XV Cameras with AlarmVision™ release. XV Cameras and their zones are programmed and managed exclusively through Dealer Admin.

This firmware introduces the Camera device type into panel programming. XV Cameras are programmed as a Camera device, assigned a device number, and allow the technician to program up to 4 zones per camera. This enables the cameras to have a persistent connection to the panel and trigger a panel event if needed.

For more information, refer to XV Cameras with AlarmVision™.

Area Status Update

When using an Area System and an armed area goes into alarm, the area status returns to the panel with the correct area number for where the alarm occurred.

OSDP Tamper Message Update

OSDP Tamper Messages are now available for the KEYPAD device types in addition to DOOR device types.

Improvements

The XR150/XR550 Series panel processes door access requests with no delay when Strike Time in Device Setup is set to 0 (zero).

Programmed camera zones on the XV Gateway now correctly show up as Faulted when communication is lost.

Output Names Update

Wireless output names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention List when the output goes into Low Battery, Trouble, or Missing.

Cellular Communication Improvements

Several cellular communications improvements were made in updated Version 231 (4/12/24). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.

Schedule Override Update

When there is a valid card swipe with appropriate permissions on a door with Schedule Override enabled during a schedule, the door will relock after the strike time expires.

Temporary Schedule Update

If there is a valid card swipe with appropriate permissions on a door during a time of an inactive temporary schedule and Schedule Override is enabled, the door will relock.

XR to X1 Communication

Allows sites with both X1 Series Controllers and XR Series panels to operate cohesively. This will allow X1 systems to communicate with XR systems over the selected network as well as arm and disarm areas in an XR Series panel. Users can also initiate a fire exit and lockdown in an XR Series panel. For more information, refer to the Panel to Panel Communication Helpfile.

XR to XR Communication

Allows multiple XR Series panels within a single site to operate cohesively. This will allow XR systems to communicate with each other over the selected network as well as simultaneously arm and disarm areas on multiple XR Series panels. Users can also initiate a fire exit and lockdown across all connected XR Series panels. For more information, refer to the Panel to Panel Communication Helpfile.

8860 Series Keypad Support

XR150/XR550 Series panels have been updated to support the upcoming feature for 8860 Series keypads to communicate wirelessly with the panel via Wi-Fi network.

7830F Keypad Support

7830F keypads can now be used with XR150/XR550 Series panels.

OSDP Tamper Message Support

If there is an OSDP reader connected to an XR system and a tamper occurs at the reader, a tamper message will be sent to the Monitoring Center.

Default Closing Code Update

XR150/XR550 Series panels that are set up as an Area System will now have the Closing Code option defaulted to YES.

1136 Annunciation

If the Zone Monitor feature was enabled on the panel and an 1100T Wireless Translator was installed, the 1136 Chime Module would not chime for entry or exit delays.

With updated Version 231, the 1136 will chime for entry or exit delays.

Deleted Schedules Update

Users would create and apply a schedule to multiple programming locations on an XR Series panel, but the schedule number would remain in programming after it had been deleted.

With updated Version 221, XR Series panels remove any remaining programming locations that the schedule may exist after being deleted.

Standard Walk Test Update

Occasionally, keypads would not annunciate when zones were tripped during a standard walk test.

With updated Version 221, the keypad annunciates when a zone is tripped if the walk test was initiated at the keypad.

Zone Monitor Update

If the Zone Monitor feature was enabled on the panel and an 1136 Chime Module was installed, once the zone was tripped, the 1136 would continuously chime every 5 seconds.

With updated Version 221, the 1136 will only chime once when a zone is tripped.

Arming XV-24 Zones Update

Previously, if communication with the XV-24 was lost, the control panel would not recognize the missing camera zones and arm normally. XR Series panels now have camera zones set to a faulted state if the XV‑24 loses communication with the panel, causing the panel to show these zones as faulted during the arming process.

Remote Link Connection Update

When using a 399 cable and a programmed Remote Key, Remote Link occasionally could not communicate with the panel. XR Series panels can now connect to Remote Link when using a 399 cable and a Remote Key is programmed into the control panel.

Exit Delay Improvements

This update features a panel improvement where if the Occupied Premises option is set to NO, then the Exit Delay will not reset if a zone is opened during the Exit Delay countdown.

Panel Improvements

Updated Version 221 (4/19/23) resolves an issue where the “No Authority” message would appear when disarming an All/Perimeter system by using the shield.

Updated Version 221 (4/19/23) resolves an issue where the user disarms a system early and the panel rearms in 28 minutes instead of 540 minutes.

Updated Version 221 (4/19/23) resolves an issue where if the user presses the exit shield during an entry delay, the panel will not respond to anything entered on the keypad for 90 seconds.

8860 7” Support

Version 221 firmware supports the upcoming 8860 Graphic Touchscreen keypad.

XV-24 with AlarmVision™ Support

Version 221 firmware supports the upcoming XV-24 with AlarmVision™.

Card + Pin with Dual Authority Improvement

Previously, if a 734 was added to an AX-Bus, the second PIN was not required to gain access. Version 221 resolves this issue.

Improved Cellular Modem Reporting

Previously with some Verizon cell modems, if the modem was powered on before activation was complete with SecureCom, the Verizon cellular tower would block that modem from connecting for up to two hours and would cause a “Not Registered” message at the keypad.

With updated Version 213, a new command will be sent when the modem is powered up to make sure that the connection can be established and no communication delays will occur.

734 Custom Card Formats Improvement

Updated Version 213 (3/24/22) firmware resolves an issue where 734 Access Control Modules connected via the panel keypad bus would not correctly receive Custom Card Formats. 734 Access Control Modules that are programmed onto the AX-Bus are not affected by this issue.

Improved User Code Change Reporting

With updated Version 213 (2/11/22) firmware, any time a user code is added or changed, encrypted user code information is sent to the Monitoring Center receiver. This can be done from Dealer Admin, the Virtual Keypad App, and from the keypad.

Zone Expansion Module Programming

Version 213 supports changes to addressing zone expansion modules, starting with the 711S. The modules will be able to be programmed into the panel via a 10-digit serial number instead of rotary switches. A new Expander Serial Number prompt has been added in Zone Information to allow a serial number to be entered for addressing. This feature requires XR Version 213 and 711S Level 102 hardware with Version 101 firmware.

Improved Central Station Test Failure Procedure

With Version 213, the panel will send the user a notification in a future version of Dealer Admin if the chosen communication path has failed to test with the central station. This will allow users to run reports and to run a communication test to verify whether that path is down.

DHCP Enhancement

XR Version 213 allows for the panel to be set to DHCP, but will still be able to program the specific DNS the panel should use. This helps to overcome any DNS that are not resolving as they should allows a specific IP address to be programmed for DNS resolution troubleshooting.

Wireless Key Fob Improvement

XR Version 213 ensures that 1144 Series Key Fobs do not allow arming or disarming when the associated user code is set to inactive.

Wireless Tamper Report Improvement

Previously, if a wireless receiver tamper was activated, all of the wireless zones would be set to open. This would cause the panel to send trouble messages to the central station for every zone that reported to the receiver.

With Version 213, if the tamper is activated, the panel will only send a supervised trouble message.

Improved Wireless Check-in Test Operation

With XR Version 212, the Wireless Walk Test has been renamed the Wireless Check-in Test. This test has been improved to provide better testing of the transmitters. The test will now run for a total of 5 minutes. During the 5 minutes the transmitters are being tested multiple times. In order for a transmitter to pass it must have checked in 3 or more times. A timer will be displayed at the keypad to indicate that the test is in progress. At the end of the 5 minutes the results will display which transmitters have failed the test.

Competitor Wireless Update

With XR Version 212, competitor wireless zones will show up when performing the standard Walk Test, but will not show up on the keypad display when performing a Wireless Test.

1100T Supervision Value Improvement

XR Series panels now send the correct supervision value to the receiver when 24 hours is the selected supervision time.

1100T Remote Deletion Improvement

Previously, when an 1100T was deleted the user would be unable to program a device of the same type at that address. With Version 212 firmware, users are able to remotely delete and add devices back to the same address.

263LTE-V Cellular Communicator Compatibility

Effective April 12th, 2021, all XR Series panels are being manufactured with updated Version 211 (4/8/21) firmware. This update ensures that XR Series panels are compatible with the 263LTE-V Cellular Communicators with new Level 103 hardware. XR Series panels must be updated to updated Version 211 (4/8/21) firmware or higher in order to use 263LTE-V communicators with Level 103 hardware.

DNS Reset Improvement

Previously when updating to Version 211 (1/12/21), a very small subset of panels would receive an error when requesting DNS resolution. This error caused a panel reset in order to clear the DNS error. The DNS stack has been improved to prevent any panel resets from occurring.

Burglary Zone Test Enhancement

With updated Version 211 (2/9/21), all XR150/XR550 Series panels have access to the Burg test located in the System Test menu. This allows users to test their Burglary zones without having to reset the panel.

1100T Support

XR Series Panels updated to Version 211 are able to support the upcoming 1100T Wireless Translator. A new prompt has been added in Device Setup that allows the user to program the 1100T into the panel and select the proper non-DMP (competitor) frequency. Compatible frequencies are 2GIG, DSC, Interlogix, and Honeywell. The default frequency is HWL (Honeywell).

Support for the 1100T has also been added in Zone Information. Here the user will be prompted to confirm that a competitor’s wireless is being used, and to enter the appropriate 8-character alphanumeric serial number of the wireless device that the 1100T is communicating with. Once the signal has been detected and read, the device serial number will display on the keypad screen.

Improved Communications Failover

Previously on panels with Network or Wi-Fi primary and Cell backup, the panel would attempt to connect over network or Wi-Fi three times before failing over to Cell backup. With XR Series Version 211, panels will automatically fail over to Cell backup after the initial attempt to make a connection if no Network or Wi-Fi link is detected.

Improved Trouble Audibles Programming

With Version 211, the Wireless Audible setting in System Options has been renamed to Trouble Audible. All system trouble audibles now follow this setting. Zone troubles do not follow this setting.

Dual Authority Support on AX-Bus

Version 211 firmware provides the ability to enable Dual Authority on doors programmed on the AX-Bus.

Communication Status Accuracy

Updated Version 202 firmware (10/9/20) resolved an issue where an XR Series panel would rarely report a NOT REGISTERED message during a cell test, but would be communicating over the cellular network normally.

263LTE-FN Support

Updated Version 202 firmware (10/9/20) includes support for the upcoming 263LTE-FN Cellular Communicator.

S84 Integrator Connection Message Reduction

In previous firmware versions, the panel would send an s84 message to the central station every time a command was received when using the Integrator Connection. XR Series panels with firmware Version 202 (7/2/20) and higher that use the Integrator Connection will no longer send s84 (Remote command received) messages to the central station. For more information about system messages, refer to SCS-VR Reference Guide: Panel Messages (LT-1959).

Remote Link Panel Messages

When using XR Series panels with firmware Version 202 and any version of Remote Link, some panel events weren’t received properly by Remote Link when using the Request Events function. This issue is solved in this date code release.

Card+Pin By Area

Previously, when Card+Pin was enabled on a User Profile, the user would have to use a credential and their pin in every area assigned to the profile. With XR Version 202, Card+Pin has been made an area option as well, which allows certain areas to be designated to require the presentation of a credential and the users pin number. To use this feature, Card+Pin must be set to Yes in Area Information and in the User Profile.

New Private Door Option

With XR Series Version 202, there is a new programming option in Device Setup for private doors. When a door is designated as a private door, it will not be assigned to an access area. The door can then be added to a profile, with up to four private doors per profile.

Removal of Messaging Setup

With XR Series Version 202, Messaging Setup has been removed from panel programming and is no longer supported. For your customers that would like to continue to receive SMS messages for panel events, they will need to:

1. Sign in to VirtualKeypad.com.
2. Select Notifications tab. Here you can select existing notifications or create new notifications.
3. Select the Recipients tab. This will let you choose whether to receive notifications through push, text, or email.

734N/734N-POE Local Event Storage

XR Series Version 202 supports local event storage in 734N/734N-POE Version 105 firmware. For more information, refer to the 734N/734N-POE Version 105 TU:

• 734N/734N-POE Version 105 Feature Update (TU-1153)

263LTE-FIRSTNET Support

XR Series Version 202 supports the upcoming 263LTE-FIRSTNET Cellular Communicator that operates on the AT&T FirstNet broadband network.

PIR Walk Test Remote Command

With XR Series 202, you can now initiate a PIR Walk Test remotely from Dealer Admin or the Tech APP. This test works similarly to the Wireless Walk Test and Standard Walk Test. The PIR needs to be tripped in order to test properly. The PIR LED with flash each time motion is detected for up to 30 minutes.

Easy Wi-Fi Password Programming

If the panel detects that the Wi-Fi password is incorrect, the keypad will display a message telling the user that they need to change the password. The keypad then walks the user through the steps for changing the password.

Improved Weather Accuracy

When the panel receives a weather update, it will compare the zip code in the weather string against the zip code it has in programming. If the zip codes match, the panel will update the weather. If the zip codes do not match, the panel will ignore the weather string. This ensures the panel is always providing the user with accurate weather information.

Quick Cell Conversion

When upgrading cellular communicators from CDMA or HSPA to LTE, Version 201 firmware introduces a quick and easy way to perform a cell conversion. As soon as the cellular communicator is switched from CDMA or HSPA to LTE, the SIM number of the old CDMA or HSPA communicator is automatically deactivated and the SIM number of the new LTE communicator is automatically activated. The panel then automatically initiates a communication test to the central station. When the test is complete, the keypad will annunciate and display a pass or fail message in the status list. The LTE conversion and rate plan are also automatically updated.

New Network Communication Type

With Version 201, there is a dedicated programming option for Network devices (such as the upcoming 7463 Network Keypad). This allows for faster and easier programming into the panel. The Network communication type can be found in Device Setup.

Removal of Integrator Checkin Minutes

As of XR Version 201, Integrator Checkin Minutes has been removed from Remote Options and is no longer supported.

Custom Action Enhancements

Previously, only a zone activation would trigger a custom action. With XR Version 201, system events such as arming or disarming, fire alarms, and panic alarms will also now trigger custom actions.

Duplicate Connection Issue Resolution

XR Version 201 enhances how systems handle duplicate connections when using Dealer Admin, Virtual Keypad, and Remote Link. User code information has been added to specific system event notifications such as Arming/Disarming, Door Access, Output ON/OFF, Remote Panic, and Cancel/Verify. This resolves an issue where the user who triggered the event was not accurately shown.

TCP Connection Sequence Randomization

Updated Version 193 randomizes the sequence number for all new TCP connections. This eliminates the possibility of XR panels being flagged by vulnerability scanners for predictable TCP sequences.

Remote Key Programming

Updated Version 193 firmware resolves an issue where user codes would be scrambled and unusable when imported from Entré into the panel. This issue was caused if the panel remote key was entered incorrectly when the panel was created in Entré.

Remote Programming Enhancement

Previously, when wireless zones were remotely programmed using a cellular or dialer connection, it could take up to 15 minutes or resetting the panel for the newly programmed zones to start working. Updated Version 193 firmware resolves this issue.

Programmable EOL Options

With Version 193, you now have the option to choose 1k 0hm or 2.2k 0hm for the EOL value for panel zones 1-8. EOL options can be programmed in System Options in Panel Programming. Default is 1k.

Celsius Temperature Option

You can now program the panel to convert temperatures to Celsius instead of Fahrenheit on Z-Wave thermostats. This change can be found in System Options and will display if you select your connected Z-Wave thermostat on the carousel menu, as well as in the Virtual Keypad™ app and Virtual Keypad website.

Expander Device Type

With Version 193, you now have a dedicated device type for zone expanders, such as the 714N-POE. This allows for faster and easier programming into the panel. The Expander device type can be found in Device Setup.

Custom Actions Delay Option and Notification Settings

Custom Actions are now more customizable. You may now enter a time for which a zone must be opened or closed before the action will trigger. Delay values are 0 for no delay, or 1-240 minutes. A push notification can now be sent when the custom action has been activated.

New Default User Code

XR Series panels Version 193 and higher ship with a unique default master code. This master code is generated using an algorithm based off of the last four digits of the serial number to ensure that it cannot be duplicated. This code can be modified or deleted. In order to revert the default code back to 99, use the initialize code option found in panel programming. Panels will ship with the unique four- to five-digit pre-programmed master code in parentheses next to the serial number on the box label.

Z-Wave Battery Signal Improvements

Z-Wave Low Battery messages will now follow the Wireless Audible setting in System Options. The setting is defaulted to DAY, which is between the hours of 9AM and 9PM. This ensures that the keypad will not sound at unwanted times, such as the middle of the night.

Zone Monitor Alert Improvements

All zone monitor alerts are now removed from the status list when a sensor reset is performed.

Easy Arm Functionality

Previously, when arming a panel with the easy arm output, there would be a 20 second delay before the system was actually armed. With version 193, the system begins the exit delay immediately when the system is armed via easy arm.

Cellular Modem Reports

XR panels using cell as the communication type are now able to send modem reports to Dealer Admin so that it will send auto programming.

APN Support

XR Series panels will no longer prompt the user for a second APN if cellular is selected as the communication type.

Fire Panel Test Support

Previously, XR Series panels with a cellular only communication path would not indicate a communication trouble until 8 attempts had been made for a keypad to annunciate a trouble. With XR 193, a keypad connected to the panel will annunciate communication trouble after 4 failed attempts, making it AHJ compliant.

Door Event Enhancements

Door events sent from the Tech APP, key fobs, and keypads now include user information. This allows you to view who is triggering door events in real time.

Multiple Card Formats

With Version 192, you can now program new 734 (Version 105), 734N/734N-POE (Version 103), and 1134 (Version 107) modules with up to eight different card formats. Card formats can be programmed in Device Setup in Panel Programming. 

Access control modules validate credentials by total bit length; if a card is presented and there’s a matching programmed card format, the card is processed in that programmed format. Once the card formats are set up, that data is copied and can be remotely sent to each device, such as keypads. You can program multiple card formats into access control modules from Dealer Admin and Remote Link.

Choose how cards are programmed into a system: DMP, CUSTOM, or ANY.

• DMP allows you to use DMP format.
• CUSTOM disables DMP format and allows you to program slots 1-8 in any compatible card format.
• ANY allows all Wiegand card reads to activate the door strike relay and sends no user data to the panel.

If CUSTOM is selected, the format that is programmed into slot 1 is the default format. In the event that a card with an unrecognized format is programmed when adding a credential, that card will be read in the format that is programmed in slot 1. To restrict card reads to specific formats, only program slots 2-8.

• 9/20/19 Update: When updating to Version 192, there is a possibility you could encounter a site where you receive an access denied message after a card read. This is due to the expanded number of custom card formats and how they are managed in Version 192. If you were using a custom 26 bit card format before updating to Version 192, this format could have been converted to DMP card format after the update was completed. Check Device Setup from a keypad or Dealer Admin and change the format from DMP to Custom to have the panel read your custom 26 bit card format again.
  
  To prevent the card format from changing during the upgrade to Version 192, prior to updating your XR Panel to Version 192 disable the Program 734 Option in Device Setup for each 734 device. After the Upgrade is complete, go back and enable Program 734 Option in Device Setup.

At the keypad, you can now program up to eight different card formats. The keypad’s on-board proximity reader will accept multiple card formats as inputs for arming, disarming, and access control.

The 7063/9063 thinline keypads (Version 308) and 7872/9800 keypads (V203) will accept multiple card formats for arming and disarming. 7073 keypads (Version 308) and 7873 keypads (V203) will accept multiple card formats for arming and disarming as well as for access control with the internal relay, using either the on-board card reader or external card reader.

Additionally, the 7800 Series keypads (V203) and 7000 Series keypads (Version 308) will receive the same 734 options when programmed in the panel, ensuring that the same card formats are present in all 734s and graphic keypads on the system.

Integrator Connection

With Version 192, a dedicated integrator connection has been added for those who want to integrate with DMP systems in addition to the standard Entré connection. This separate integrator connection eliminates tying up a port and possibly causing interference with DMP software products.

Doorbell Zone Type

With Version 192, a new Doorbell (DB) zone type can be found in Zone Information. The Doorbell zone type supports the 1108 Doorbell Module and is intended for use with zones that are assigned to doorbells. When the doorbell zone type is triggered, the Westminster chime will sound on graphic keypads Version 110 and higher, thinline keypads Version 307 and higher, and 1136 wireless remote chimes.

736V Support

Updated Version 191 supports the new 736V V-Plex module, which allows technicians to program V-Plex Devices into XR Series panels.

Setting the 736V Address

1. Navigate to DEVICE SETUP.
2. At DEVICE NO, enter the device number of the LX-Bus™ slot taken up by the module.
3. If the LX-Bus already has zone programmed, ZONES PROGRAMMED CONTINUE? NO YES displays. To continue programming, select YES.
4. At DEVICE NAME, enter a name for the module.
5. (XR550 only) At DEVICE TYPE, select VPX.

Programming V-Plex Zones

1. Navigate to ZONE INFORMATION
2. At ZONE NO, enter the device zone that cooresponds to the LX-Bus.
3. At *UNUSED*, enter the zone name.
4. At ZONE TYPE, select the zone type.
5. At the Area Assignment section, select the area.
6. At the NEXT ZN? prompt, select YES.
7. At the DMP WLS? NO YES prompt, select NO.
8. At VPLEX DEVICE SERIAL #, enter A followed by the 7-digit serial number.
9. At the NEXT ZN? prompt, select YES.
10. Repeat steps 2 through 10 for any remaining devices.
11. To save panel programming, navigate to STOP and press CMD.

1134 Speed-up

Updated Version 191 improves the panel response to the 1134 by increasing the priority of the unlock message.

User Code Operation

The following issue was reported on a small number of XR Series control panels after being updated to Version 191 (3/4/19). On these updated units, user codes were set to temporary and inactive, which prevented them from being used normally.

DMP recommends any XR Series control panel that was updated to Version 191 (3/4/19) be updated to Version 191 (3/14/19) using Dealer Admin™ or Remote Link™. After completing the update from Version 191 (3/4/19) to Version 191 (3/14/19) each user code in the system will need to be set to active and have the temporary status removed. This will ensure that all user code programming will perform as intended. Please contact DMP Tech Support at 1-888-436-7832 for any questions.

Remote Link Optimization

XR Version 191 (3/14/19) resolves an issue with Remote Link displaying an error when retrieving favorite schedules. This error did not affect the usability or performance of the favorite schedules.

Multiple Card Formats

With Version 183, you can now program a new 734 or 734N/734N-POE with up to seven different card formats in addition to DMP format. Card formats can be programmed in Device Setup in Panel Programming.

The 734 Wiegand Interface Module validates credentials by total bit length; if a card is presented and there’s a matching programmed card format, the card is processed in that programmed format. If there is not a matching card format for the bit length, it’s processed in the DMP format. Once the card formats are set up, that data is copied and can be remotely sent to each device, such as keypads. You can program multiple card formats from Dealer Admin and Remote Link.

Carbon Monoxide (CO) Zone Type and Temporal 4 Bell Cadence

With Version 183, carbon monoxide detectors have a designated Carbon Monoxide (CO) zone type in Zone Information. For a CO Zone Type, the default bell cadence is Temporal 4, which can be programmed in Bell Options.

738T Support for XR150/XR550

With Version 183, XR150/XR550 now support the 738T. This allows you to take over Honeywell, Interlogix, or 2GIG wireless transmitters without replacing the wireless sensors. The 738T should be wired to the keypad bus of XR Series panels and cannot be used on an LX Bus. The XR150 can support up to 2 738T’s, while the XR550 can support up to 4 738T’s.

New Door Propped Push Notifications

If Door Propped is enabled for a zone on a panel with Version 183, a push notification will be sent to the users mobile device.

Supporting Software Updates

• Dealer Admin Version 2.15.2 - Dealer Admin now supports multiple card formats, the new CO Zone Type and Temporal 4 bell cadence, as well as wireless encryption.
• Remote Link Version 1.88 - Remote Link Version 1.88 now supports multiple card formats, the new CO Zone Type and Temporal 4 bell cadence, as well as wireless encryption.

Version 182 Date Code Update

There have been twelve reported instances nationwide of 263LTE-V and 265LTE-V units experiencing a problem where the modems would not restart during a modem reset. The problem occurred after the modems experienced an abnormal cellular network event that caused panels to reset the modems in order to correct the cellular network problem. Each instance required a site visit to resolve the issue.

Updated Version 182 (11/13/18) firmware provides a solution that will prevent this in the event a modem needs to be reset to correct a cellular network problem. In addition, all current inventory of 263LTE-V and 265LTE-V units have been updated with the latest firmware to provide additional protection during shutdown.

Improved 263H Communication

On XR Version 172 or higher, an issue was resolved where on rare occasions of a cellular network problem a 263H modem would stop communicating until the panel was reset.

Z-Wave Plus Operation

With XR Version 182, Z-Wave Plus devices will see an increase in speed, improved network reliability, and an increased distance between devices. Additionally, you can now initialize Z-Wave devices, as well as check the hardware type and firmware level, from the Diagnostics Menu.

This update also allows you to perform a Z-Wave Backup and Restore from Dealer Admin or Remote Link.

Dual Authority

In Area Information, the option for programming the Two-Man Rule has been updated to Dual Authority. Your options for Dual Authority are NONE, ARM, DISARM, and ALL. Keep in mind, if DISARM is chosen, Dual Authority is required for both Disarm and Access Control.

In the Profiles Menu, users are given the option to enable Dual Authority on certain profiles. This gives users the ability to choose which profiles require Dual Authority based on what is programmed in Area Information. Dealer Admin and Remote Link now give you the option to use the Dual Authority feature.

Additional Sensor Activity Zones

Before XR Version 182, users could only receive reports from up to 10 night or exit type zones when activity would occur on their system.

With XR Version 182, when enabled on Dealer Admin or in the Tech APP, Virtual Keypad App users now have the ability to allow up to 50 night or exit type zones to report to them as activity occurs on their system.

When using the Virtual Keypad app with XR150/XR550 Series control panel 181 (5/30/18) firmware, users who have Lockdown Override enabled in their profile may have been experiencing complications when attempting to perform any of the following functions:

• Bypass a zone
• Enter a user’s profile
• Use access control
• Cancel/Verify an alarm

Updating to the new XR150/XR550 Series control panel Version 181 (6/27/18) firmware now allows users who have Lockdown Override enabled in their profile to successfully perform these functions from the Virtual Keypad app.

Opening/Closing Reports

You can now program Opening/Closing reports for individual areas, rather than using this report type as a global setting for all areas. This new functionality allows you to control which areas can send opening and closing reports to the central station when an area is disarmed or armed. This programming option will now display after entering the account number in Area Information.

Latching Panic Annunciation

You now have the ability to program the panel to allow a keypad to continuously display an alarmed location when a panic alarm is triggered. The keypad will continue to display the alarm until a Sensor Reset is performed, allowing users to know exactly where an alarm has taken place.

To enable the continual display functionality for Panic Zones in Status List programming, select which keypads should display the alarmed location. To enable the annunciation in for Panic Zones in Bell Options programming, select a Bell Action (steady, pulse, or temporal) for the panic zones.

Silencing Outputs in Alarm

In the event that an output has been triggered from a Day Zone, users can now enter a valid user code to silence the output. This gives users the ability to silence more than just their keypad when an alarm has taken place.

Enhanced Lockdown

With Version 181, you can now program panic zones to trigger a Lockdown. This new feature allows users to quickly put a system in a locked-down state by triggering a panic zone. Use the directions below to program a panic zone with Lockdown functionality:

1. Enter 6653 (PROG) to access the PROGRAMMER menu.
2. Press CMD until ZONE INFORMATION displays and press a select key or area.
3. Enter the ZONE NUMBER and press CMD.
4. Press CMD until LOCKDOWN displays, and then enable it.
5. Press CMD until STOP displays and press a select key or area to save programming.

Lockdown Override

With Version 181, a new profile option is available called Lockdown Override. Any user who has Lockdown Override and Sensor Reset enabled in their profile will have the ability to return the locked down system back to its previous state. Users with their profile programmed this way can simply perform a Sensor Reset to remove the system from its locked-down state.

LTE Support

XR150/XR550 Series panels now support the upcoming release of the 263LTE-V Cellular Communicators. LTE communicators are designed with Cat-M1 technology and offer ten years of service.

Note: If an XR150/XR550 Series panel uses a 263LTE-V Cellular Communicator, MyAccess™ messaging functionality will no longer be available.

Verizon is working with DMP and our modem provider on a tower communication issue and we hope to quickly resolve the problem. DMP has implemented this firmware update as a precautionary step in the event that any other Verizon towers begin to exhibit this behavior.

While very few systems have developed this issue, the condition created a failure in the operation of the LTE Cellular device.

Multiple Chimes

New chime options are available for XR150/XR550 Series panels. In Zone Information you can assign a DB (doorbell), ASC (ascend), or DSC (descend) tone to a Night or Exit zone. The default is DB for Exit zones and None for Night zones. Having access to three distinct tones allows end users to easily differentiate between chime-enabled zones.

1136 Remote Chime Support

With Version 172 (12/6/17), XR150/XR550 Series panels support the upcoming release of the 1136 Wireless Remote Chime.

Pet Immunity Option

This feature supports the upcoming release of the 1122 Wireless PIR Motion Detector. When you program an 1122 serial number into an XR150/XR550 Series panel, Pet Immunity displays in Zone Information. Selecting YES when the option appears enables pet immunity for animals up to 55 pounds.

Suspended Cell Suppression for Testing

Now, after you reset an XR150/XR550 Series panel or exit the Programmer Menu, cell suppression will not occur for 30 minutes. This allows technicians a 30-minute window during which they can perform any necessary system testing. If more time is needed, the technician can reset the panel again.

Temporary Schedules

XR150/XR550 Series panels now offer Temporary schedules. This new type of schedule allows you to enter a Begin and End time, as well as a Start and End date. A temporary schedule expires at the set End date and is automatically deleted from the system. Temporary schedules can be applied to areas, doors, outputs, and/or favorites.

To learn how to create a temporary schedule, refer to the XR150/XR550 User Guide (LT-1278).

Inactive User Audit Days

With Version 172 (12/6/17), Inactive User Audit Days has been moved from System Options to Profiles in panel programming. Now, you can choose to enable it on a per-profile basis. This feature allows you to set the number of days a user code can remain unused before the panel sends an Inactive User Code message to the receiver and changes the user code to inactive. The range is 0-425 days. This feature is only available for XR550 Series panels.

Active/Inactive Users

Now, when you add or edit a user code through the User Menu, you have the option to make the user active or inactive. When ACTIVE? displays, select YES to make the user you are creating or editing active, or select NO to make the user inactive.

Entré Reports

You can now enable which types of reports you would like to have sent to Entré. In the Remote Options section of panel programming the following report types are available. All Entré reports are enabled by default.

• Arm/Disarm - Sends arming, disarming and Late to Close events. Includes the area number, name and action, the user number and name, and the time and date the event occurred.
• Zone - Sends changes in the status of active zones. Includes the zone number, name, type, the action (alarm, trouble, bypass, etc.), user number (if applicable), and area name. For a Walk Test, Verify and Fail messages are sent for each zone.
• User Commands - Sends user code changes, schedule changes, and door access denied events.
• Door Access - Sends door access activity: door number, user number and name, and time and date the event occurred.
• Supervisory - Sends system monitor reports, such as AC and battery, and system event reports. If this feature is enabled, the panel also sends Abort, Exit Error, Ambush, System Recently Armed, Alarm Bell Silenced, Unauthorized Entry, and Late to Close reports.

Schedules

If a schedule without a begin or end time is programmed into an XR150/XR550 Series panel, it will not affect any associated devices.

Simultaneous Panel Connections

XR150/XR550 Series panels can now be accessed simultaneously from the Virtual Keypad™ App and Entre™ Access Control Software.

Relock on Zone 2 Improvement

Starting with Version 171 (8/31/17), if the programmed strike time is longer than seven seconds, the following program settings must be met in panel programming in order for the Relock feature to work properly:

• Programming 734 Options must be programmed as YES in Device Setup
• Zone 2 must be programmed as a door contact
• Relock on Zone 2 change must be programmed as YES
• Zone 2 Bypass must be programmed as NO

If these programmed settings are met, the panel will lock the door when the door closes even when the strike time is longer than seven seconds.

If your 734 strike time is programmed as seven seconds or less and you have Relock on Zone 2 set to YES, you do not have to adjust the programming on the 734 or the panel.

Battery Charger Test

Prior to Version 171 (08/31/17), when AC power was restored to a panel after being on battery power, the panel immediately initiated a battery charger test, giving a false Battery Trouble message seconds later.

With the Version 171 (8/31/17) update, the battery charger test will delay for five minutes upon AC restoral. This gives the panel enough time to restore power before the battery charger test is conducted.

Dealer Admin Remote Update

XR150/XR550 Series panel firmware can now be consistently updated through the Dealer Admin site using a cellular connection type.

Access Events Show User Name

With Version 171 (5/31/17), all access events performed through the Virtual Keypad™ App record the user name. Access event details can be viewed under the History tab in the Virtual Keypad™ App.

Remote Force Arm

Now, XR150/XR550 Series panels allow you to force arm or bypass a zone without triggering a system alarm.

Sunrise/Sunset Schedules

Sunrise/Sunset schedules use local weather information to stay synced with sunrise and sunset times throughout the year. You can set the schedule to activate or deactivate 5, 10, 15, 30, 45, or 60 minutes before or after sunrise or sunset.

Note: A weather zip code must be entered in System Options for this option to be available.

Technician User

A new user profile option is available for XR150/XR550 Series panels. Now, users can be assigned the Technician User profile. Technician users cannot disarm a system that has been armed by a standard user. If the Technician User arms the system, then he or she can disarm it. This feature allows technicians to arm and disarm systems for testing purposes.

Late to Open, Early to Close

With Version 171 (3/29/17) XR Series panels can send Late to Open and Early to Close system reports. If the programmed time elapses, a message is sent to the Central Station and a push notification can be sent to the end user’s app.

734N and 734N-WIFI on the AX-Bus™

You can now use 734N and 734N-WIFI Wiegand Interface Modules to program up to 96 doors of access control on XR Series panels. This firmware update provides the ability to program an additional 16 doors of access to the system using 734N or 734N-WIFI modules.

Door capacity can be increased to a maximum of 64 or 96 by applying purchased feature keys. Feature keys are purchased through DMP Customer Service and entered into the panel using a keypad or Remote Link. Call DMP Customer Service at 1-866-266-2826 for purchasing information. See the Feature Upgrade section of the XR550 Programming Guide, LT-1232.

Programming and Operation

Version 171 (3/29/17) now allows an LX-Bus address (e.g. 501) to be entered in Device Setup to program a 734N or 734N-WIFI. Once an address has been programmed for the bus, the LX-Bus is automatically converted from a hardwire zone expansion bus to a hardwire Access Expansion Bus (AX-Bus) and the bus begins to operate as shown below.

• Each 734N or 734N-WIFI module provides one door relay and four protection zones to connect devices such as door and window contacts.
• 16 doors of access can be programmed per AX-Bus to a maximum of 80 734N or 734N-WIFI modules. See Table 1 for available addresses.
• Any unused AX-Bus zone numbers (01 - 99) may be programmed as wireless zones. Hardwired zone expansion modules such as the 711, 714, 715-16 and others are incompatible with AX-Bus operation and cannot be used. Device Setup programming for AX-Bus addresses are automatically programmed as a door type.
• AX-Bus operation is only compatible with XR550 Series panels.

Supervisory Push Notifications

XR150/XR550 Series panels now send a push notification when a supervisory alarm occurs.

Control4 Integration

XR150/XR550 security panel integration with Control4 is now certified. The Control4 driver detects the XR150/XR550 panel with Simple Device Discovery Protocol (SDDP) software. SDDP makes the integration seamless, easy to detect, and inexpensive. With the XR150/XR550 panel detected, “automation ready” technology can be deeply customized using Control4 Systems.

Output Arming Types

Outputs can now be assigned to arming types. When assigning an output to an arming type in panel programming, the keypad displays HOME and AWAY for Home/Away systems. If a Bedroom Area is programmed into the panel, the SLEEP screen also displays. For All/Perimeter systems, the ALL and PERIM screens appear. For Area systems, you will see the ARM OUT screen.

Invalid Code Reporting

For XR150/XR550 Series panels (Version 113 or higher), Remote Link™ software now displays a code output for Access Denied: Invalid Code events. The Invalid Code Reporting feature shows code output of card reads that are not programmed in the system.

A code output is displayed any place within Remote Link that allows an operator to see Events. This includes Standard and Advanced Reports (printed or viewed) and Real Time Events. 

To view access reports, navigate to these locations within Remote Link:

• File → Print → Events
• File → Print→ Advanced Reports (if enabled)
• System → Real Time Events (if enabled)

The code output displays as information added on to the existing specific event.

Note: Panels only store codes for the last ten Door Access Denied Events. The panel will not be able to send more than the most recent ten codes when Events are retrieved.

Inactive User Audit

The Inactive User Audit’s maximum time period has been increased from 365 days to 425 days. After a user code has been inactive for the selected time period (up to 425 days), a message is sent to the Central Station.

Default Fire Bell Action

The default bell action for fire alarms has been changed from Pulse to Temporal.

763 Wi-Fi Module

Model 763 Wi-Fi Module uses Wi-Fi network to provide Serial 3 communication for panel messages to the SCS-1R and SCS-VR receivers. The 763 connects to the XR150/XR550 EXP header using the included 3’ harness.

To enable 763 operation, from the Programming Menu of the XR150/XR550, under Communication, select WIFI as the Communication Type. This allows the WiFi SETUP options to display in Network Options. Refer to the included pages from the XR550 Series Programming Guide (LT-1232) for additional information on the programming options.

In the User Menu, Wi-Fi Setup options can be programmed by entering a User Code with WiFi Setup authority in their profile. Refer to the included pages from the XR550 Series User Guide (LT-1278) for additional information on the programming options.

Invalid Code Reporting with EasyEnroll

The Invalid Code Reporting feature shows code output of card reads that are not programmed in the system. User code output from un-programmed cards can be viewed in the event viewer. The EasyEnroll feature allows invalid codes to be easily added as a user from the event viewer.

When a credential (card code) is presented at a reader and the code is not recognized by the system, the credential is denied access. At a keypad, a user whose profile allows them to view events and add user codes can view and manage invalid user codes from the Display Events menu option.

Control4 Integration

Easily integrate your XR Series panels with Control4. This update now supports the SDDP broadcast required for easy IP integration to Control4. Arm or disarm your system, receive full zone status, as well as custom user codes defined inside the Control4 Composer! 

96 Doors of Access Control

Version 111 (1/14/16) now includes 32 doors of access control for the XR550. At no extra charge, this firmware update provides the ability to program an additional 16 doors of access to the system using 734 Wiegand Interface Modules connected to any of the XR550's LX-Bus headers. Combined with the 16 doors of access available from the keypad bus totals 32 doors.

Door capacity can be increased to a maximum of 64 or 96 by applying purchased feature keys. Feature keys are purchased through DMP Customer Service and entered into the panel using a keypad or Remote Link. Call DMP Customer Service at 1-866-266-2826 for purchasing information. See section Feature Upgrade XR550 Programming Guide, LT-1232.

Programming and Operation

Version 111 (1/14/16) now allows an LX-Bus address (e.g. 501) to be entered at Device Setup to program a 734 attached to the bus. Once a 734 address has been programmed for the bus, the LX-Bus is automatically converted from a hardwire zone expansion bus to a hardwire Access Expansion Bus (AX-Bus) and the bus begins to operate as shown below.

• Each 734 module provides one door relay and four protection zones to connect switches such as door and window contacts.
• 16 doors of access can be programmed per AX-Bus to a maximum of eighty (80) 734 modules. Please see the table below for available addresses.
• Any unused AX-Bus zone numbers (00 - 99) may be programmed as wireless zones. Hardwired zone expansion modules such as the 711, 714, 715-16 and others are incompatible with bus operation and cannot be used.
• Device Setup programming for AX-Bus address are automatically programmed as a door type. Device Type, Communication Type and Display Areas are not shown. Only 734 module programming is shown.
• An AX-Bus operation is only compatible with 734 modules and the Model XR550. Keypads, 734N and 734N-WiFi modules must only be use on the keypad bus. AX-Bus operation is incompatible with the Model XR150 and XR350 control panels.

Easy Exit

Version 110 (11/20/15) now supports the Easy Exit Function on Home/Sleep/Away systems. You can use the Easy Exit shortcut key 8, when the system is armed HOME or SLEEP, to restart the exit delay allowing you to exit the premises without disarming the system. For example, you can let a pet out or retrieve the newspaper. After the exit delay time expires, the system automatically rearms.

In addition, while the exit delay countdown is running, you can also press the Easy Exit shortcut key 8 again to cancel the exit delay countdown. For example, the telephone rings before you retrieve the newspaper so you press shortcut key 8 to rearm the system.

New History Notifications

New notifications display in the iOS, Android, and MyVirtualKeypad.com apps history, when there are system changes or access control messages generated from the keypad, Remote Link, or Entré. Real-time status needs to be enabled in Programming for Doors, Output, and Zones to display.

Real-time Status Messages:

• Zone # Closed
• Zone # Door Forced Opened
• Zone # Opened
• Output Momentary
• Output Temporal 3
• Output Pulse
• Output On
• Output Off
• Door Locked
• Door Unlocked

Door Access Messages:

• Access Granted
• Access Denied

Programming Change Messages: (Viewed only by the dealer on the dealeradmin.securecomwireless.com Dealer Admin Site)

• Programming Menu – Changes are sent after STOP is chosen to exit programming.
• User Menu – Changes are sent when exiting User Menu.
• Remote Link/Entré – Changes are sent upon disconnecting from the panel.

User Inactivity – Sends a message that the User Code has not been used for the number of days programmed in Inactive User Code Audit in System Options of the Programming Menu.

Card Plus PIN Operation

The keypad incorrectly displayed KEY IN PIN and the user was not granted access when a card was presented

and all of the following were true:

• The card was presented to a keypad, not to an external Wiegand reader.
• No access areas were assigned to the user code profile of the card. Typically, access control programming for cards would include access areas.
• Card Plus PIN was not enabled (default).
• The panel was configured as an Area system.
• The keypad was programmed as type Door in Device Setup.
• No access areas were assigned to the device.

Ambush Message

The following issue only occurred in Home/Sleep/Away and All/Perimeter systems. Area systems were not affected.

The ambush message (System Message 15) was not sent to the Central Station if the ambush code was entered while the panel was already in burglary alarm and the bell was sounding. After the bell was silenced the ambush code would function properly.

This issue did not affect control panels when user 1 was not used or Ambush in System Reports was set to No.

Traffic Count

XR150/XR350/XR550 Series Control Panels now support Traffic Count. A new Traffic Count option is available for Night (NT) and Exit (EX) type zones just after Zone Real-Time Status in Zone Information programming. The panel reports the number of zone trips to the Central Station receiver at the time the system is armed.

Automatic Cellular Activation (263C CDMA Cellular Communicators)

XR150/XR350/XR550 Series Control Panels now perform Automatic Cellular Activation. This eliminates the need to enter DIAG (2313) from the keypad and select ACTIVATE CELL. If the 263C Cellular Communicator has not been previously activated, automatic cellular activation occurs when the panel is powered up or is reset using the RESET header. The 263C CDMA Cellular Communicator must connect to a Verizon tower for successful activation.

Zone Bypassed

The following issue only occurred if all the following conditions were met:

• The panel was programmed to use at least one panel zone (Zones 1-10).
• A Favorite was programmed into any Output Options field (F1-F20).
• The above programming was sent to the panel from Remote Link. If programmed using a keypad this issue did not occur.

Just after Remote Link programming, the panel would incorrectly report to the central station receiver one of the panel zones as bypassed even though the zone circuit was in a normal state. The affected zone could not be restored from the user menu. The zone would remain bypassed until reprogrammed from a keypad. Updating an affected panel to Version 109 (4/5/15) will automatically restore the bypassed zone without the need to reprogram from a keypad.

Z-Wave Garage Doors

The XR150/XR350/XR550 Series Control Panels now support Z-Wave Garage Doors, such as the model Z-GD00Z-4. The Locks Screens of the 7800 Series Graphic Touchscreen Keypad, MyVirtualKeypad.com Browser and the Virtual keypad App have been renamed Doors and now display Z-Wave Garage Doors, Z-Wave Locks, and Door Devices.

Z-Wave Optimize (OPT) User Menu

The Rediscover feature in Z-Wave Setup in the User Menu has been renamed to Optimize (OPT). When Optimize is selected, the panel sends a command to each Z-Wave device in the system to update its communication route back to the 738Z module. This feature can be used to re-establish communication with a Z-Wave device after it has been moved to a different location.

Allow Own User Code Change

Previously when Allow Own User Code Change was programmed YES in System Options, users without Arm or Disarm enabled in their profile were unable to change their own code. When the user attempted to change their own user code, the keypad displayed NO AUTHORITY and became unresponsive. Keypad operation could only be restored by resetting the control panel using the J16 Reset header. Other keypads and control panel functions were not affected.

893A Dual Phone Line Module Backup Line

When communicating through an 893A telephone module, the following issue only occurred in panels operating with:

• Version 105 (4/10/14) or later software, originally released to the DMP website on 4/14/14. Panels were manufactured using this version beginning 5/5/14.

When the 893A had to switch to its BACKUP telephone line for SDLC communication to the DMP SCS-1R Receiver, the BACKUP line was unable to communicate with the receiver. This issue only occurred when all of the following conditions were met:

• An 893A dual telephone line communication was installed with the panel and using the BACKUP telephone line for backup communication.
• The panel was programmed to communicate Digital Dialer (DD) to the DMP SCS-1R Receiver. This issue did not occur with CID communication.
• The panel first attempted to dial twice on the MAIN telephone line of the 893A but communication with the receiver didn't occur because of other issues such as a busy receiver or telephone line failure. Note: There is no panel communication issue when communicating on the MAIN line.

After two attempts to communicate on the BACKUP line, the 893A would switch back to the MAIN telephone line for two additional attempts.

Updating to Version 107 (11/24/14) software allows the panel to communicate the Digital Dialer (DD) format on the 893A BACKUP telephone line.

9862 Wireless Graphic Keypad

Version 107 (9/26/14) software supports the 9862 Wireless Graphic Touchscreen Keypad. The 9862 provides the following features:

• 5 inch, full-color display
• 1100 Series Wireless communication
• Easy-to-use icon menus
• Interactive shield for quick arming status
• Keypad turns Red in alarm conditions
• AC power and Armed LED
• Supports “Is this a false alarm?” and Cancel/Verify™ features
• Control Z-Wave Devices via the 738Z module

See Spec Sheet LT-1273 for more information.

Zone Activity Hours

A Zone Activity Hours option has been added to System Options programming. Zone Activity Hours, currently available in XT Series panels, can be used to monitor a person for non-activity.

Card Plus PIN

The following issue only occurred in panels operating with Version 105 or higher software using Card Plus PIN operation. When a PIN number was added to a user from Remote Link, the PIN number was not properly saved by the panel. When the user entered their PIN at a keypad, access was denied. If the user’s information was sent again by Remote Link the panel properly saved the PIN number. This issue did not occur if the PIN number was added at the keypad.

Panel Service Reset

When a service technician placed the reset jumper on the J16 panel reset pins for a period of three minutes or more and then removed the jumper, the panel would incorrectly display zone alarms for unused zones at the keypad. Normal operation was restored when the service technician power cycled the panel. This issue did not occur when the reset pins were shorted briefly as typically done when entering programming.

734N Override

This issue only occurred if all of the following conditions were met:

• Schedule Override was set to Yes for a 734N in Device Setup
• Any access area assigned to that 734N was disarmed by a card read at the 734N
• The time that the disarm occurred was during the scheduled unlocked/open time for the 734N

When these conditions were met the 734N relay would toggle on and off repeatedly until the schedule expired or all the access areas were armed to lock the door. The 734N relay now properly turns on to unlock the door when disarmed and remains on until the schedule expires or the access areas are armed.

Schedule Change Report

Previously, schedule change reports sent to the central station included unnecessary area assignment information. Area assignment information is no longer sent with the schedule change reports.

MyVirtualKeypad.com™ Browser

Version 106 (7/28/14) supports new features available in Version 1.4.0 (8/1/14) of the Virtual Keypad Browser. Users will now have the ability to program panel schedules and lock and unlock doors. For more information see MyVirtualKeypad.com Browser Version 1.4.0 (8/1/14) Technical Update TU-0749.

Wireless Trouble

Immediately after programming, some systems with more than 30 wireless transmitters, could display WIRELESS TROUBLE at the keypad and the wireless zones could not communicate with the panel.

Area System Disarming

This issue only occurred if all of the following conditions were met:

• The control panel was operating with Version 105 software
• A burglary alarm had occurred
• The Bell Cutoff time had not expired
• After entering their code at a keypad, the user chose to cancel the alarm

If all conditions were met, ALL areas programmed for that keypad in Display Areas of Device Setup would be disarmed. This occurred even if the user did not have authority to disarm some areas.

Output Real-Time Status

Previously, Real-Time Status messages were not sent from the panel to Entré or PC Log Reports when an output was turned on or off as the result of a schedule.

Invalid Card Display

Previously for All/Perimeter or Home/Sleep/Away systems operating with Version 105 software, when a valid user code was entered at a keypad during a burglary alarm and the panel’s bell output was sounding, INVALID CARD was incorrectly displayed and the system was not disarmed.

The user was able to disarm the system after the bell output was silenced using Alarm Silence in the User Menuor the Bell Cutoff occurred.

This issue did not occur in Area systems or with Version 104 and earlier software.

Canadian Dual EOL

For XR150/XR350/XR550 Canadian panels with Dual EOL enabled in System Options, zones one to eight could have incorrectly reported alarm/trouble/restore conditions repeatedly to the Central Station.

Graphic Keypad Display

XR150/XR350/XR550 Version 105 (6/24/14) corrects two exit delay countdown timing issues for the 7800 Series Graphic Keypad.

Previously for All/Perimeter or Home/Sleep/Away systems, the Interactive Shield icon of the Home Screen could not be used to arm the system after the following steps occurred:

1. The system had been armed starting the exit delay countdown.
2. An exit type zone was tripped just as the exit delay countdown ended.
3. The entry delay started before the keypad could return to the Home Screen.
4. A user code was entered to disarm.

This issue did not occur on Area systems.

Proper operation was restored to the Interactive Shield icon after the system was armed using the Carousel Menu Keypad icon or the system was armed from another keypad.

Also for All/Perimeter or Home/Sleep/Away systems, the Zone Monitor Alert window could have not cleared from the display after the following steps occurred:

1. The system was armed.
2. An exit type zone was tripped starting the Entry Delay and displaying ENTER CODE: - on the keypad.
3. A user code was entered to disarm.
4. Before ALL SYSTEM OFF was displayed, a zone with Zone Monitor enabled was tripped causing the Zone Monitor Alert to display.

This issue did not occur on Area systems.

Proper operation was restored after a keypad power cycle.

Door Real-Time Status

Previously, Real-Time Status messages were not sent from the panel to PC Log Reports or Entré when a door was unlocked as the result of a schedule.

Schedules

When Schedules are initialized, the panel no longer initializes schedule numbers programmed in Profiles, Areas, Doors, Outputs or Favorites.

Card Plus PIN By Profile

The Card Plus PIN option has been moved from System Options in panel programming and placed in Profiles in the User Menu. Card Plus PIN operation is now independently turned on or off for each profile in the system.

If any profile assigned to a user has Card Plus PIN enabled, the user will be required to enter their user code and PIN to Arm/Disarm or to perform a door access for the areas assigned to that profile.

If all profiles assigned to a user have Card Plus PIN enabled, the user will be required to enter their user code and PIN to access the user menu.

False Alarm Question

When a burglar alarm occurs in an area system and a user code is entered at a keypad Status List, keypads programmed as KPD in Device Setup now display IS THIS A FALSE ALARM? NO YES or CANCEL VERIFY. The prompt is not displayed at devices programmed as DOOR. Selecting NO or Verify sends an alarm message to the Central Station. Selecting YES or CANCEL sends an alarm cancelled message to the Central Station and disarms the areas that the user has the authority to disarm. The Use False Alarm Question appears in the System Options menu just after Keypad Armed LED and was previously only available for All/Perimeter and Home/Away Systems.

Burglary Zone Test

A burglary zone test has been added to the System Test? option in the User Menu on Network enabled panels. The Burg Zone Test operates for Night, Day, Exit, Auxiliary 1 and Auxiliary 2 zone types.

Energy Metering Light Modules

XR150/XR350/XR550 Series Control Panels now support Z-Wave Light modules with energy metering capabilities. In the Lights screen of the 7800 Series Graphic Keypads operating with Version 104 (3/9/14) software, the icon for the energy metering module displays the current power usage of the connected device in Watts (W) and below the accumulated usage in kilowatt-hours (kWh). Pressing RESET returns the accumulated usage counter to 0. 

Emergency Type Alarms or Troubles

Emergency (EM) type zone alarms and troubles are latched in the Status List display until a Sensor Reset is performed. Previously, Emergency (EM) type zone alarms and troubles only displayed in the Status List while the zone was open or shorted. The messages would automatically be removed from the Status List when the zone returned to normal.

Display Events

On rare occasions, XR150/XR350/XR550 Series Control Panels could have stored an event with the incorrect date. This event would display incorrectly in Remote Link and Display Events at the keypad.

Events are now always stored in the panel with the correct date.

Day Zone Display

Previously when a Day (DY) type zone was tripped, the display of an –ALERT message and keypad buzzer annunciation may have been delayed because other messages were in the Status List for display. 

Day zone –ALERT messages are now always displayed within three seconds of the zone trip.

Dialer Remote Programming

On occasion, the panel may have remained off-hook (busy) following a dialer remote programming session. 

The panel now correctly goes on-hook immediately following a dialer remote programming session.

Disarm Disable

Version 104 (1/28/14) software now supports Disarm Disable for 1103 Wireless Universal Transmitters that are using Version 107 (1/21/14) or higher software. When Disarm Disable is set to YES (default) in Zone Information, the 1103 will not send a zone tripped message to the wireless receiver when the system is disarmed unless the zone remains tripped for longer than 20 seconds. Supervision, low battery and tamper messages are always sent.

256-bit AES Encryption

A 256-bit AES Encryption option has been added to Communication programming for NET and CELL communication paths for XR550E Control Panels.

System Test Battery Trouble

If Communication Path 1 was programmed as DD and a System Test was performed from the User Menu, the panel would incorrectly display a battery trouble at the keypad and send a message to Central Station. The battery trouble would clear from the display and send a restoral message after the test was completed.

Exit Delay Annunciation

Pressing the Command key during the Exit Delay now silences the Exit Delay annunciation at all keypads. The Exit Delay will continue to count down in the background and the system will arm normally.

Communication Status Messages

The keypad display during a Communication Status Test (COMM STATUS) in The Diagnostics Menu (2313) for the 263C Cellular Communicator has been updated.

Enhanced Weather Display

The weather information displayed in the 32 character keypad status list has been enhanced.

Z-Wave Setup

The Z-Wave Setup menu has been removed from the panel programming menu and placed in the User Menu. Z-Wave Setup? appears just after Favorites? for users with Outputs On/Off assigned in their profile.

Cell Roaming Indicator

The Cellular Signal Strength option in the panel’s Diagnostic menu now contains a roaming indicator for the 263C Cellular Communicator. When the 263C is roaming and not in contact with a Verizon-owned tower, ROAM will be displayed on the top line of a 32 character keypad along with the signal strength.

To perform the cellular activation process from a keypad, the 263C Cellular Communicator MUST be in contact with a Verizon-owned tower. If the cellular communicator is in contact with a tower owned by another network, ROAM and the signal strength displays, but activation cannot be completed for the 263C. This feature can be used as a diagnostic tool to troubleshoot activation issues.

Armed Output Favorite

A Z-Wave Favorite assigned to the Armed Output of an Area in Area Information or the Disarmed Output in Output Options would only activate on the first arming or disarming after the panel was powered up or reset. Subsequent arming or disarming would not activate the assigned Favorite.

User Code

Users may now program a user code that is the same number as the panel programming lockout code. Previously, the panel would incorrectly display ALREADY IN USE.

Real Time Status

When Door Real-Time Status was enabled in Device Setup, door access events sent to PC Log Reports contained incorrect information. Door Access events now contain the proper Device and User information.

Fire Zone Display

When the system was disarmed, faulted fire zones were momentary displayed at keypads programmed to only display burglary zones.

7800 Z-Wave Menu Support

The new graphical Z-Wave menus of the 7800 Series Graphic Keypad Version 101 (6/28/13) are now supported by the XR150/XR350/XR550 Version 101 (7/16/13) software. For more information regarding this feature, refer to the 7800 Series Graphic Keypad Version 101 (6/28/13) Technical Update (TU-0683).

Test Z-Wave Option

A Z-Wave test option has been added as the last option in the Diagnostics (2313) menu to test communication between the panel and a Z-Wave device.

MyAccess Panic Zone Status

When a using a MyAccess text message to request panel status, the panel incorrectly responded to the user that a restored wireless panic zone was still in alarm. This would occur after a wireless panic zone was in alarm and then restored to normal condition by a Sensor Reset. This issue only affected MyAccess status messages. Communication of messages to the Central Station was not affected.

Two Man Rule

When disarming an area programmed for Two Man Rule, the panel may have disarmed the area without requiring a second code to be entered. This occurred if a user entered their code at another keypad/reader before the second code was entered for the area programmed for Two Man Rule.

Z-Wave Dimmer Modules

Previous versions of XR150/XR350/XR550 software activated a Z-Wave dimmer module’s ability to allow manual control of the light’s on/off switch. Jasco model 45602 dimmer modules version 3.0D were incompatible with this feature which caused the module to automatically turn back on when turned off by the panel. To maintain compatibility with Jasco version 3.0D dimmer modules, Version 101 (7/16/13) software does not activate any module’s ability to allow manual control of the light’s on/off switch.