Current VersionVersion 242 | February 20, 20258860 Weather |
Previous VersionCaution: It is not recommended moving panels from the Current Version to a Previous Version. Version 241 | September 4, 2024Fail Time Improvement Previously, when the panel tried to communicate with the receiver and missed the check-in minutes for NET communication, the panel sent an S72 (Comm Trouble) message before the FAIL TIME minutes elapsed. This update allows the fail time minutes to pass before the panel detects a communication failure. |
XT30/XT50 Version History
Improvements
Previously, when the panel was connected to an 8860 Series 7-inch Touchscreen Keypad and updated to Version 242 firmware, the weather and time did not display on the keypad. Now, the weather and time display correctly.
DualSIM Activation
This update allows for the activation of the 263LTE-2 Cellular Communicator, which connects to both Verizon and AT&T cellular carriers, providing an additional backup communication method. You can choose to activate Verizon, AT&T, or both carriers on Dealer Admin. Once DualSIM is activated, carriers can also be switched to ATT, VZW, or BOTH in the panel’s DIAG (Diagnostics) menu if remote connectivity is unavailable.
Signal Strength
Upon being powered on, the panel selects a primary carrier. Once the primary is established, the panel tests the signal strength of the primary every hour. During the test, if the primary’s signal drops by 10db or more, the panel then tests the backup carrier. If the backup has a stronger signal, it becomes the new primary. Every five hours, the panel automatically tests the backup’s signal strength to determine the stronger signal.
Improvements
Previously, when the panel tried to communicate with the receiver and missed the check-in minutes for NET communication, the panel sent an S72 (Comm Trouble) message before the FAIL TIME minutes elapsed. This update allows the fail time minutes to pass before the panel detects a communication failure.
Output Names Update
Wireless output names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention List when the output goes into Low Battery, Trouble, or Missing.
Keyfob Names Update
Keyfob names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention list when the keyfob goes into Low Battery or Missing.
User Code Update
When adding a user code to an 8860 Series Touchscreen Keypad for Bluetooth Disarming, the panel will send the correct number of digits to the keypad.
8860 7” Support
Version 241 firmware supports the following 8860 Graphic Touchscreen Keypad features and improvements to integrate with XT Series panels. For more information, refer to the 8860 Series 7-Inch Touchscreen Keypad Installation and Programming Guide (LT-2713).
The Wi-Fi Communication feature allows the keypad to connect to the panel wirelessly via Wi-Fi network. To use this feature, add a 763 module to an XT30/XT50 Series panel or use the panel Wi-Fi on an XTLtouch/XTLplus Series panel. Follow the programming steps below.
In Panel Programming, navigate to Network Options and enter the panel Programming Port number.
Note: If the Programming Port in Network Options is set to 0, then up to three Wi-Fi keypads can be connected. If the Programming Port is not set to 0, then only one Wi-Fi keypad can be connected.
In Panel Programming, navigate to Device Setup and add a Device Number, Device Name, and Communication Type. At Communication Type, select YES to enable the Network connection.
In Keypad Programming, navigate to Installer Options and enter 3577 + CMD. Select Network Options and press the Enable Panel Communication toggle. Then, enter the information to match the panel programming. Refer to the images below.
The Bluetooth Disarming feature allows users to pair a device to the keypad to automatically disarm the system via Bluetooth if the system is armed in ALL or AWAY. When the user returns and trips an exit zone, the entry delay will initiate and the keypad will begin scanning for Bluetooth devices. If the keypad discovers a previously paired device and connects to it, the system will disarm. Refer to the images below.
The Voice Annunciation feature has been improved to increase the speed between the zone being tripped and the pre-defined zone name or zone number and appropriate message being displayed and annunciated at the keypad.
Wireless Walk Test Update
If a panel had zones with Sensor Activity enabled while doing a Wireless Walk Test, then the panel would send Sensor Activity push messages when the zone was tripped. This update allows the Wireless Walk Test to test zones without sending push messages to the panel.
Lockout Code Update
The Lockout Code can now be set and saved from the keypad.
Panel Improvements
DMP has improved the way XT Series panels send event messages to SecureCom servers. The control panel now has multiple retry events to ensure that all events are delivered successfully. DNS operation has also been improved to ensure the panel can effectively deliver event messages to SecureCom.
Panel Improvements
Several cellular communications improvements were made in updated Version 221 (10/30/23). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.
Panel Improvements
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 221 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
Panel Improvements
Updated Version 221 (3/7/23) firmware solves an issue where after updating an XT Series control panel to Version 221 with a zone expander programmed as Device 1, the zones (11-14) on that expander would cause an alarm or show a faulted condition.
Updated Version 221 (3/7/23) resolves an issue where after the panel was updated, an 1108 wireless device would go missing and then later restore.
This update also resolves an issue that would cause wireless keypads to become very slow in their response. This would only occur on XT50 Series panels when using the built-in wireless receiver.
Version 221 (3/7/23) resolves an issue where previously, it was discovered that a System Busy message would appear on the keypad when updating a panel with Hardware Level F and lower to Version 221.
- If updating XT Series panels that are Hardware Level F and lower to Version 221, when they are updated via a 401 module or using Remote Link with a 399 cable, be advised that the system does not support the use of the 8860 7-Inch Touchscreen Keypad or the new graphical area arming on any 7800/9800 Series Graphic Touchscreen Keypad.
Any control panel with Hardware Level G (March 2012) or higher will not experience this issue. This issue does not effect panels that are updated from Dealer Admin.
8860 7” Integration
Version 221 firmware supports the upcoming 8860 Graphic Touchscreen keypad.
AlarmVision Video Analytics Integration
Version 221 firmware supports the upcoming AlarmVision Device.
Improved Cellular Modem Registration
Updated Version 213 (6/22/22) firmware resolves an issue where FirstNet modems were not able to register with the appropriate APN. This would cause the keypad to display a NOT REGISTERED message.
Improved User Code Change Reporting
With updated Version 213 (2/11/22) firmware, any time a user code is added or changed, encrypted user code information is sent to the Monitoring Center receiver. This can be done from Dealer Admin, the Virtual Keypad App, and from the keypad.
Zone Expansion Module Programming
Version 213 supports changes to addressing zone expansion modules, starting with the 711S. The modules will be able to be programmed into the panel via a 10-digit serial number instead of rotary switches. A new Expander Serial Number prompt has been added in Zone Information to allow a serial number to be entered for addressing. This feature requires XT Version 213 and 711S Level 102 hardware with Version 101 firmware.
Active/Inactive User Code Capability
With Version 213 firmware, users can now be set as active or inactive in XT30/XT50 and XTL Series panels. This provides greater flexibility to how users are managed.
Scheduled User Code Capability
Previously, the Scheduled User feature was only available on XT50 panels. With Version 213 firmware, the Scheduled User feature is available in XT30 and XTL Series panels. This feature allows for more freedom over how user codes are managed and maintained.
Improved Central Station Test Failure Procedure
With Version 213, the panel will send the user a notification in a future version of Dealer Admin if the chosen communication path has failed to test with the central station. This will allow users to run reports and to run a communication test to verify whether that path is down.
Wireless Key Fob Improvement
XT Version 213 ensures that 1144 Series Key Fobs do not allow arming or disarming when the user code associated with it is set as inactive.
EasyConnect Improvement
This update improves the performance of an EasyConnect system when an invalid code is entered from Virtual Keypad™ a single time and then left open with no further activity. Under this condition, if the local network lets stale TCP connections expire in less than 12 minutes, a panel reset would be required before further Virtual Keypad connections would be allowed. Updated Version 212 (6/23/21) addresses this issue by restarting keep alive messages more quickly.
Improved Wireless Check-in Test Operation
With XT Version 212, the Wireless Walk Test has been renamed the Wireless Check-in Test. This test has been improved to provide better testing of the transmitters. The test will now run for a total of 5 minutes. During the 5 minutes the transmitters are being tested multiple times. In order for a transmitter to pass it must have checked in 3 or more times. A timer will be displayed at the keypad to indicate that the test is in progress. At the end of the 5 minutes the results will display which transmitters have failed the test.
Arm Activity Days Update
Previously, Arm Activity Day reports were only able to be sent via Net, Wi-Fi, and Dialer communication paths. With XT Version 212, reports are able to be sent via cellular communication as well.
Remote Initiation Identification
Push notifications now include an identifier that shows that an event has been initiated remotely. For example, if a user arms the panel from the Virtual Keypad™ app, the notification will say that the system has been armed remotely.
263LTE-V Cellular Communicator Compatibility
This update ensures that XT Series panels are compatible with the 263LTE-V Cellular Communicators with new Level 103 hardware. XT Series panels must be updated to Version 211 (3/9/21) firmware or higher in order to use 263LTE-V communicators with Level 103 hardware.
1100T Support
XT Series Panels updated to Version 211 are able to support the 1100T Wireless Translator. A new prompt has been added in Device Setup that allows the user to program the 1100T into the panel and select the proper non-DMP (competitor) frequency. Compatible frequencies are 2GIG, DSC, Interlogix, and Honeywell. The default frequency is HWL (Honeywell).
Support for the 1100T has also been added in Zone Information. Here the user will be prompted to confirm that a competitor’s wireless is being used, and to enter the appropriate 8-character alphanumeric serial number of the wireless device that the 1100T is communicating with. Once the signal has been detected and read, the device serial number will display on the keypad screen.
Improved Communications Failover
Previously on panels with Network or Wi-Fi primary and Cell backup, the panel would attempt to connect over network or Wi-Fi three times before failing over to Cell backup. With XT Series Version 211, panels will automatically fail over to Cell backup after the initial attempt to make a connection if no Network or Wi-Fi link is detected.
Improved Trouble Audibles Programming
With Version 211, the Wireless Audible setting in System Options has been renamed to Trouble Audible. All system trouble audibles now follow this setting. Zone troubles do not follow this setting.
DSC Maxsys CID Capture
COM Series Version 211 now enables the CellCom to correctly capture the CID messages from DSC Maxsys 4020 panels.
Door Device Type
Previously, when a door type device was attached to an XT Series panel, it could not be viewed or controlled from the Virtual Keypad™ App. Version 202 has added a new Door Device Type in Device Setup. If DOOR is selected, the device is displayed and able to be controlled in the Virtual Keypad App. This includes 734 and 1134 Access Control Modules. The Door Device Type is available on addresses 2-8 of XT Series panels.
7463 Network Keypad Support
With XT Series Version 202, a new device communication type has been added in Device Setup to support the 7463 Network Keypad. XT Series panels are able to support 7 network keypads on addresses 2-8 when the panel is connected via Ethernet, and one network keypad when the panel is connected over Wi-Fi. Network Keypads must be updated to Version 101 firmware in order to communicate with XT Series panels.
Removal of Messaging Setup
With XT Series Version 202, Messaging Setup has been removed from panel programming and is no longer supported. For your customers that would like to continue to receive SMS messages for panel events, they are able to:
- Sign in to VirtualKeypad.com.
- Select the Notifications tab. Here you can select existing notifications or create new notifications.
- Select the Recipients tab. This will let you choose whether to receive notifications through push, text, or email.
263LTE-FIRSTNET Support
XT Series Version 202 supports the upcoming 263LTE-FIRSTNET Cellular Communicator that operates on the AT&T FirstNet broadband network.
PIR Walk Test Remote Command
With XT Series 202, you can now initiate a PIR Walk Test remotely from Dealer Admin or the Tech APP. This test works similarly to the Wireless Walk Test and Standard Walk Test. The PIR needs to be tripped in order to test properly. The PIR LED with flash each time motion is detected for up to 30 minutes.
Easy Wi-Fi Password Programming
If the panel detects that the Wi-Fi password is incorrect, the keypad will display a message telling the user that they need to change the password. The keypad then walks the user through the steps for changing the password.
Improved Weather Accuracy
When the panel receives a weather update, it will compare the zip code in the weather string against the zip code it has in programming. If the zip codes match, the panel will update the weather. If the zip codes do not match, the panel will ignore the weather string. This ensures the panel is always providing the user with accurate weather information.
Quick Cell Conversion
When upgrading cellular communicators from CDMA or HSPA to LTE, Version 201 firmware introduces a quick and easy way to perform a cell conversion. As soon as the cellular communicator is switched from CDMA or HSPA to LTE, the SIM number of the old CDMA or HSPA communicator is automatically deactivated and the SIM number of the new LTE communicator is automatically activated. The panel then automatically initiates a communication test to the central station. When the test is complete, the keypad will annunciate and display a pass or fail message in the status list. The LTE conversion and rate plan are also automatically updated.
Custom Action Enhancements
Previously, only a zone activation would trigger a custom action. With XT Version 201, system events such as arming or disarming, fire alarms, and panic alarms will also now trigger custom actions.
Duplicate Connection Issue Resolution
XT Version 201 enhances how systems handle duplicate connections when using Dealer Admin, Virtual Keypad, and Remote Link. User code information has been added to specific system event notifications such as Arming/Disarming, Output ON/OFF, Remote Panic, and Cancel/Verify. This resolves an issue where the user who triggered the event was not accurately shown.
New Default User Code
XT Series panels and Universal Communicators Version 194 and higher ship with a unique four‑digit default master code. This master code is generated with algorithm that ensures it cannot be duplicated. The code can be modified or deleted in panel programming. To revert the default code to 99, use the Clear All Codes option found in the Initialization menu. Panels ship with the master code on the serial number label in parentheses next to the serial number.
Increased Number of User Codes
The number of user codes that can be stored in iComSL, CellCom, and DualCom Series Communicators has increased to 99.
Send User Codes on ECP Bus
Version 194 enables you to manage user codes remotely without requiring you to log in to a VISTA® panel with a master code. This feature allows you to change user codes in Dealer Admin and push them remotely to a VISTA panel over the ECP Bus.
Programmable EOL Options (XT30/XT50 and Com Series only)
With Version 193, you now have the option to choose 1k 0hm or 2.2k 0hm for the EOL value for panel zones 1-9. EOL options can be programmed in System Options in Panel Programming.
Celsius Temperature Option
You can now program the panel to convert temperatures to Celsius instead of Fahrenheit on Z-Wave thermostats. This change can be found in System Options and will display if you select your connected Z-Wave thermostat on the carousel menu, as well as in the Virtual Keypad™ app and Virtual Keypad website.
Wireless Keypad Support
With Version 193, you can now program up to 7 wireless keypads to be sent to wireless receivers on XT30/XT50 Series Panels.
Custom Actions Delay Option and Notification Settings
Custom Actions are now more customizable. You may now enter a time for which a zone must be opened or closed before the action will trigger. Delay values are 0 for no delay, or 1-240 minutes. A push notification can now be sent when the custom action has been activated.
In-App System Panics
XT Version 193 now supports in-app system panics. This feature can be enabled in Dealer Admin and activated from the Virtual Keypad app and the Virtual Keypad website.
Z-Wave Battery Signal Improvements
Z-Wave Low Battery messages will now follow the Wireless Audible setting in System Options. This ensures that the keypad will not sound during inappropriate times, such as the middle of the night.
Vista Zone Status Visibility
With Version 193 and when using ECP, you are now able to bypass Vista zones from the Zone Status screen, and the status of Vista panel zones are now visible in the same way that DMP zones are visible from the Virtual Keypad™ App.
Master Code Modification
With Version 193, the Vista panel master code is now able to be modified from Dealer Admin, Virtual Keypad App and Virtual Keypad Browser when using ECP connection.
Push Notification Enhancement
With Version 193, when a user arms or disarms the system on a Vista keypad, the corresponding push notification will include their user information.
Doorbell Zone Type
With Version 192, a new Doorbell (DB) zone type can be found in Zone Information. The Doorbell zone type supports the 1108 Doorbell Module and is intended for use with zones that are assigned to doorbells. When the doorbell zone type is triggered, the Westminster chime will sound on graphic keypads and 1136 wireless remote chimes.
1168 Wireless Smoke/CO Support
Version 192 has been updated to support the 1168 Wireless Smoke/CO combo unit, which is available for pre-order now. The fire alarm will sound the Temp 3 cadence and the CO alarm will sound the Temp 4 cadence. The 1168 also has a built-in temperature sensor that will notify users when the temperature drops below 41 degrees.
Zone Monitor Output
With Version 192, a new Zone Monitor output can be found in Output Options. This output turns on momentarily when a zone monitor tone is activated. If zone monitoring is turned off, the zone monitor output will not trigger.
Zone Monitor for Icon Keypads
Version 192 resolves an issue where Icon keypads would not sound during zone monitor.
Check-in Defaults
Check-in times on new panels are factory defaulted to 0.
LTE Modem Support
XT Series panels will no longer display NO TOWER in the diagnostics menu for LTE modems when it should be displaying NO SIGNAL or NOT REGISTERED. The panel will now check the signal strength of the LTE modem and will display NO SIGNAL if the modem cannot connect to the tower, and NOT REGISTERED if the LTE modem has not been registered with SecureCom Wireless.
Instant Zone Type
With Version 191 (5/29/19), a new Instant zone type can be found in Zone Information. The Instant zone type does not follow the entry or exit delay of its assigned area. If the zone is tripped during the entry/exit delay, the alarm will be triggered instantly.
System Analytics
XT Version 191 (5/29/19) has been updated to send hourly cell signal and cell tower ID’s to Dealer Admin. You can use this feature to more precisely troubleshoot cellular communication issues.
Zone Bypass and Restoration
Version 191 (5/29/19) firmware gives visual confirmation when a zone has been bypassed or restored from the keypad.
TCP Source Port Improvement
Previously after updating to XT 191 (4/16/19), a random source port could be chosen that was lower than the panels programming port. Once the source port advanced to the panels programming port, a port conflict could occur. XT 191 (5/29/19) has been updated to exclude the panels programming port from the TCP source port.
Cell Status Test Improvement
Updated Version 183 (3/6/19) has improved the cellular status test in the Diagnostics menu. Previously when performing the cellular status test, if the 263 cellular module took longer than 30 seconds to get registered and establish the data connection, it was possible for the keypad display to stop at Please Wait, Registered, or APN Accepted, even though the modem was working correctly. This update ensures that the keypad display will progress to No ACK Received, giving clear indication that the modem is working, but the test was not successful.
Zone Monitor Chime Improvement
On occasion, a zone with Zone Monitoring enabled would cause Icon Keypads to chime twice, specifically keypad models 7360 and 7363. With updated Version 183 (1/10/19), the keypad will only chime one time.
Carbon Monoxide (CO) Zone Type and Temporal 4 Bell Cadence
With Version 183, carbon monoxide detectors have a designated Carbon Monoxide (CO) zone type in Zone Information. For a CO Zone Type, the default bell cadence is Temporal 4, which can be programmed in Bell Options.
Wireless Encryption and Passphrase Support
Version 183 now supports wireless encryption, allowing the panel to communicate with 1100E Series wireless devices version 200 and higher. This feature allows you to use both encrypted and older, unencrypted wireless devices simultaneously.
In System Options, choose from three encryption support settings. Select ALL if you are using only encrypted wireless devices. Select BOTH if you are using both encrypted and unencrypted wireless devices at the same time. Select NONE if you are not using encrypted wireless devices. If you select ALL or BOTH, you will be prompted to enter an 8-digit hexadecimal Passphrase.
738T Support of XTLplus and XTLtouch
With Version 183, the XTLplus (Rev 6 PCB, Level 102 and higher) and XTLtouch now support the 738T. This allows you to take over Honeywell, Interlogix, or 2GIG wireless transmitters without replacing the wireless sensors.
Improved Push Notifications
Push notifications will now be sent over the backup path in the event of a primary path failure. For example, if you have a network and cellular panel and the network goes down, notifications will be sent over cellular.
Version 182 Date Code Update
Version 182 (11/14/18) firmware is now available for download at DMP.com/Dealer_Direct. Effective November 26th, 2018, all XT Series panels will be manufactured with updated Version 182 (11/14/18) firmware. All inventory of XT30/XT50, XTLplus, and XTLtouch Series panels will be updated as current inventory is depleted.
There have been twelve reported instances nationwide of 263LTE-V and 265LTE-V units experiencing a problem where the modems would not restart during a modem reset. The problem occurred after the modems experienced an abnormal cellular network event that caused panels to reset the modems in order to correct the cellular network problem. Each instance required a site visit to resolve the issue.
Updated Version 182 (11/14/18) firmware provides a solution that will prevent this in the event a modem needs to be reset to correct a cellular network problem. In addition, all current inventory of 263LTE-V and 265LTE-V units have been updated with the latest firmware to provide additional protection during shutdown.
Improved 263H (XT30/XT50) and 265H (XTLplus) Communication
On XT Version 172 or higher, an issue was resolved where on rare occasions of a cellular network problem a 263H or 265H modem would stop communicating until the panel was reset.
Improved Zone Monitor Chime Speed (XTLtouch)
Users will now notice a much quicker activation of the chime sound when a zone is tripped.
Receiver 2 Backup
You now have the option to program Receiver 2 exclusively as a backup receiver. If programmed this way, Receiver 2 will start receiving messages when Receiver 1 fails, and will return to its backup state when Receiver 1 returns to its normal state. You will continue to have the option to allow Receiver 2 to continue to operate as it always has, to report dual messages to the central station with Receiver 1.
Upon upgrading your existing panel to Version 182, if Receiver 1 is currently programmed with IP 1 and IP 2 addresses, Communication programming will change so that Receiver 1 has only an IP 1 address and Receiver 2 has only an IP 1 address with the option of enabling the Receiver 2 Backup. Use the steps below to program this new feature from a keypad, DMPDealerAdmin.com, and Remote Link.
APN 2
With Version 182, you will no longer have the option to program an APN 2 in Communication programming. This saves time in panel programming since APN 2 has the same functionality as APN 1.
Communication Enhancements
Communication programming has been enhanced so that the XT Series panel family has improved speed at which the panel attempts various communication methods.
Check-in Message and Entry Delay
XT Series panels running Version 182 will now send Check-in messages to the receiver if an entry zone is activated when a system is armed. If the system is disarmed before the entry delay timer expires, the Check-in message is canceled. If the system isn’t disarmed and is unable to communicate to the central station by the time the entry delay timer expires, the receiver will notify the central station that the panel is not responding. Use the steps below to program this new feature from a keypad, DMPDealerAdmin.com, and Remote Link.
Additional Sensor Activity Zones
When enabled in DMPDealerAdmin.com, users who use the Virtual Keypad App to control their system will now have the ability to allow up to 50 night or exit type zones to report to them as activity occurs on their system. Follow the steps below to enable this feature in DMPDealerAdmin.com and in the Virtual Keypad App.
Quick Key Operation
With Version 182, the 0 (zero) key can now be used as a shortcut to the zone bypass menu. Simply press and hold 0 on a Thinline Icon keypad to choose which zone you would like to bypass.
Separate Z-Wave™ Initialization
The option to initialize Z-Wave programming has been moved from INITIALIZATION in the PROGRAMMER (6653) menu to the DIAGNOSTIC MENU (2313). This change allows you to initialize Z-Wave programming without affecting any other areas of panel programming.
Z-Wave Version Identification
You can now view the Z-Wave Interface Module Version a system is using from an associated keypad.
- Enter 2313 to access the DIAGNOSTIC MENU.
- Select PANEL SETTINGS.
- Press CMD until Z-WAVE HARDWARE displays. The Z-Wave Interface Module model number and firmware version display below this.
Faster Favorite Activation
With XT30/XT50, XTLplus, and XTLplus-GW Version 181 (6/7/18), favorites activate faster and provide improved device control stability.
Kwikset 10-Key Lock Status
With XT30/XT50, XTLplus, and XTLplus-GW Version 181 (6/7/18), the correct status of a locked or unlocked 10-Key Kwikset™ Lock will display in the Virtual Keypad™ App, VirtualKeypad.com, and on an associated keypad.
Updated Functionality
This change was implemented as a result of a condition found on a small sample of DMP XTLplus panels in a localized region, where the cellular was being used as a back-up communication device. Verizon is working with DMP and our modem provider on this tower communication issue and we hope to quickly resolve the problem. DMP has implemented this firmware update as a precautionary step in the event that any other Verizon towers begin to exhibit this behavior.
While very few panels have developed this issue, the condition created a failure in the operation of the LTE Cellular device and potentially also resulted in the inability of the Wi-Fi to properly communicate.
DMP recommends that dealers who have installed LTE cellular devices on XT30, XT50, or XTLplus panels upgrade these as soon as possible. Future conversions or additions of LTE cellular devices to XT family panels will also require an update of the panel firmware to Version 172 (5/25/18).
Faster Communication Type
XT30/XT50 Series control panels with Version 174 (3/12/18) are now able to switch between communication methods faster. New panel communication timeouts and transitions have been applied to improve the speed with which a panel attempts its various communication methods, allowing alarms to be transmitted more quickly.
Receiver Backup Option
The new RECEIVER BACKUP NO YES option in the Communication section of panel programming allows you to designate a secondary receiver as a backup.
If you select YES at the RECEIVER BACKUP NO YES prompt, Receiver 2 will only receive enabled panel messages if communication to Receiver 1 is lost. If you select NO, Receiver 2 will be sent all enabled panel messages, regardless of Receiver 1’s communication status.
Fast Programming (XT30/XT50 only)
XT30/XT50 Series panels now feature the same Fast Programming option as XTLplus Series panels. To access Fast Programming, enter the panel Programmer menu and select Fast Programming.
Expanded to 99 Wireless Zones (XTLplus only)
XTLplus Series panels now offer 99 wireless zones. Zones 49 through 99 do not have pre-programmed default zone names.
Multiple Chimes
New chime options are available for XT30/XT50 and XTLplus Series panels. Now, in Zone Information you can assign a DB (doorbell), ASC (ascend), or DSC (descend) tone to a Night or Exit zone. Having access to three distinct tones allows end users to easily differentiate between chime-enabled zones. This feature is compatible with the 1136 Remote Chime and Graphic Touchscreen Keypads with Version 109 or higher.
1136 Remote Chime Support
With Version 172 (2/23/18), XT30/XT50 and XTLplus Series panels support the 1136 Wireless Remote Chime.
Pet Immunity Option
This feature supports the upcoming release of the 1122 Wireless PIR Motion Detector. When you program an 1122 serial number into an XT30/XT50 or XTLplus Series panel, Pet Immunity displays in Zone Information. When this feature is turned on, it enables pet immunity for animals that weigh up to 55 pounds.
Suspended Cell Suppression for Testing
Now, after you reset an XT30/XT50 or XTLplus Series panel or exit the programming menu, cell suppression will not occur for 30 minutes. This allows technicians a 30-minute window during which they can perform any necessary system testing. If more time is needed, the technician can reset the panel again to suspend cell suppression for another 30 minutes.
Send Stored Messages
If Send Stored Messages is enabled in System Reports, an XT30/XT50 or XTLplus Series panel with Version 172 (2/23/18) or higher firmware will store any messages that are not able to be sent while communication to the receiver is down.
Once communication is restored, the panel will send all stored messages to the receiver. Each stored message provides the number of minutes ago the event occurred. The receiver’s SCS-104 Line Card must be Version 103 (10/16/17) or higher for this feature to be available.
Receiver Check-In Messages
Prior to Version 172 (2/23/18), if a panel failed to deliver a check-in message to the receiver on IP1, the panel attempted to send a check-in message on IP2.
If IP2 was programmed to communicate with a different line card, that line card would generate an S17 (communication restored) message. Depending on the programmed fail time, the line card pointed to by IP1 could also generate and S16 (communication failed) message.
If the line card pointed to by IP2 was different, then on the next successful check-in attempt to IP1, that line card would generate an extra S16 (communication failed) message.
With Version 172 (2/23/18), the panel now sends a special check-off message to the receiver’s IP2 once communication is restored to IP1. This improvement prevents the SCS-104 from generating an extra S16 (communication failed) message after communication with IP1 is restored. Send Stored Messages must be enabled in the panel for this feature to be available.
Z-Wave™ MyAccess™ Text Messaging Commands
XTLplus and XT30/XT50 Series panels no longer support Z-Wave commands through MyAccess Text Messaging. To activate Z-Wave devices and favorites remotely, use the newly redesigned Virtual Keypad™ app or VirtualKeypad.com. See TU-0945 and TU-0943 for more information on the latest updates to DMP’s Virtual Keypad platforms.
Wi-Fi Connection Stability
It has come to our attention that a limited number of XT30/XT50 Series panels with firmware previous to Version 171 (8/24/17) and Wi-Fi-only reporting capability (through a 763 Wi-Fi Interface Module) may not switch from the first IP to the second IP if communication to the first IP fails. Updating to Version 171 (8/24/17) firmware will correct this issue.
Additionally, any panel using Wi-Fi will benefit from increased stability by using this new firmware version. We highly recommend updating all XT30/XT50, XTLplus, and XTLplus derivative panels (SecurityGateways and SecuraHubs) using Wi-Fi to Version 171 (8/24/17) firmware.
Although it is unlikely that the panels you have installed will encounter this type of issue, we strongly suggest updating any panels that fit the descriptions above to Version 171 (8/24/17) firmware as soon as possible to avoid any chance of a missed signal or service call. In addition to increased Wi-Fi stability, Version 171 (8/24/17) also offers a number of upgrades including these features:
- 738Zplus Z-Wave™ Interface Module support
- Output arming types
- Sunrise/sunset schedules
- Activation checks for Verizon™ cellular modules
Sunrise/Sunset Schedules
Sunrise/Sunset Schedules use local weather information to stay synced with sunrise and sunset times throughout the year. You can set the schedule to activate or deactivate 5, 10, 15, 30, 45, or 60 minutes before or after sunrise or sunset. Sunrise/Sunset schedules can be applied to Favorites or Outputs on XT30/XT50 and XTLplus Series panels.
Note: A weather zip code must be entered into SYSTEM OPTIONS for this option to be available.
Add or Remove Multiple Z-Wave Devices
It is now easier to add or remove multiple Z-Wave devices. During the addition or removal process, the keypad displays PRESS BUTTON ON DEVICE TO ADD or PRESS BUTTON ON DEVICE TO REMOVE after the previous device has finished processing. This display signals you to continue to the next device.
Note: If you are adding multiple devices, be sure to take note of the order in which the devices are added. You will name the devices in the same order.
Output Arming Types
Outputs can now be assigned to arming types. When assigning an output to an arming type in panel programming, the keypad displays HOME and AWAY for Home/Away systems. If a bedroom area is programmed into the panel, the SLEEP screen also displays. For All/Perimeter systems, the ALL and PERIM screens appear. For Area systems, you will see the ARM OUT screen.
Z-Wave Back-up and Restore
Remote Link™ now stores a copy of all Z-Wave programming in case there is a data loss at the panel or an associated 783Zplus Z-Wave Interface Module. This allows programming to be sent back to the panel or the 783Zplus if either is damaged.
Z-Wave Thermostat Battery Status
When a battery-operated thermostat has a low battery, a notification appears on the keypad and a push notification is received through the Virtual Keypad™ App. These notifications alert end users that the battery will need to be changed soon.
User Codes in Z-Wave Locks
With Version 171 (7/14/17), you can now use the Virtual Keypad™ App to send user codes to Z-Wave locks.
Output Schedules (XTLplus Series panels only)
Output schedules are now available for outputs 51-54 and 61-64. One schedule is available for each output.
Cellular Activation
In some Verizon service Areas, an issue has been observed where CDMA modems are unable to complete keypad cellular activation and installers see CELL IS BUSY for an extended period of time. Version 125 (12/29/16) addresses that issue and allows keypad cellular activation to take place as long as the modem is able to communicate with a Verizon home tower.
Multi-Socket Connection
XT Series Panels are now able to connect to Remote Link™ and the Virtual Keypad App™ while continuing to send messages and alarms. This new feature allows users to test central station connections without temporarily suspending communication.
Faster Wireless
Wireless speeds have been improved for XT50 and XTLplus Series Panels paired with the following keypads:
- 9800 Series Wireless Graphic Touchscreen Keypads with Version 109 (6/14/16) or higher
- 9060 Series Wireless Thinline Keypads with Version 200 (7/20/16) or higher
On Demand Monitoring Messages
XT Series Panels now send an S116 message (On Demand Monitoring Started) to the central station when users begin on demand monitoring services. Similarly, an S117 message (On Demand Monitoring Stopped) is sent when users discontinue on demand monitoring services. This feature allows central stations to accurately track when a system is being monitored.
XT and XTL Series Features
Communication Terminology Updated
The term “GPRS APN” has been updated to “CELL APN” to better reflect current technology.
Signal Strength Value Added
Cellular signals received by central monitoring stations now include a –dBm signal strength value at the end of each S07 (Auto Recall Test) and S88 (Auto Recall Test Unrestored) panel message. S07 and S88 are messages initiated by the panel to test communication with the central monitoring station. With Version 124 (4/6/16), that test also includes a value representing signal strength (-dBm). The cell signal strength is displayed as bc###. The # is the –dBm value.
Disarm/Disable Default Changed
The default setting for the Disarm/Disable prompt in Zone Information has been updated from YES to NO in 1101, 1102, 1103, and 1106 universal transmitters.
Note: The Disarm/Disable option displays for 1101, 1102, and 1106 transmitters, however, it is not supported.
CellComSL and iComSL Series Features
Favorite and Output Schedules Added
Version 124 (4/6/16) now allows technicians to assign schedules to outputs and favorites when programming the CellComSLC Series. Technicians can add output and favorite schedules by using Remote Link™ or the Virtual Keypad App™.
Partition Number Added
A partition number has been added to zone messages in Contact ID operation. This allows for fire panels to properly communicate their SLC Polling Loop number.
Message Reporting Classification Changed
Beginning with Version 124 (4/6/16), Contact ID message 354 (Failure to Communicate an Event) is no longer classified as supervisory and will be reported as an S87 (Transmit Failed–Messages Not Sent). Contact ID message 601 (Manual Trigger Test Report) is also no longer classified as supervisory and will be reported as an S23 (Panel Test Message or Panel Test Signal Received).
763 Wi-Fi Module
XT30/XT50 Series Control Panels operating with Version 124 (1/21/16) Firmware and Level L hardware (July 2015) now support the Model 763 WiFi Module. The 763 uses WiFi network to provide Serial 3 communication for panel messages to the SCS-1R and SCS-VR receivers. The 763 connects to the XT30/XT50 EXP header using the included 3’ harness.
To enable 763 operation, from the Programming Menu of the XT30/XT50, under Communication, select WIFI as the Communication Type. This allows the WIFI SETUP options to display in Network Options. Refer to the included pages from the XT Series Programming Guide (LT-0981) for additional information on the programming options.
In the User Menu, WIFI SETUP options can be programmed by entering a User Code with Master Authority. Refer to the included page from the XT Series User Guide (LT-0982) for additional information on the programming options.
263C Activation
The following issue only occurred in panels operating with Version 123 (6/10/15) or 123 (6/30/15) firmware:
When using the Diagnostic (2313) menu to activate a 263C Cellular Communicator with a Telit CDMA modem, the keypad improperly displayed ROAMING even though the modem was in range of a Verizon owned tower. The keypad then returned to the Diagnostic menu.
When this occurred, the modem was not successfully activated. Telit CDMA modems were installed on the 263C PC-0135 printed circuit board as level A hardware. This issue did not affect modems that successfully performed Automatic Cellular Activation on power up or reset. This issue did not affect 263C Cellular Communicators with Enfora CDMA modems. The Enfora 263C was built on the PC-0145 Level B PCB.
Fast Program Option
A new FAST PROGRAM option has been added to the Programming Menu to allow complete panel programming using only essential programming options. When the panel programming defaults are acceptable for installation and only basic programming options are needed, FAST PROGRAM allows the installer to quickly enter information without navigating all the programming menus. The new FAST PROGRAM option has been added immediately after the INITIALIZATION and before the COMMUNICATION programming option. The new one-page Fast Programming Sheet is included in this feature update.
The Fast Program section allows you to quickly configure the essential settings for XTLC/XTLN control panels. When the panel programming defaults are acceptable for installation and only basic programming options are needed, FAST PROGRAM allows the installer to quickly enter information without navigating all the programming menus. After choosing FAST PROGRAM, continue programming the basic list of options:
- Account Number
- Hours from GMT
- First IP Address
- Weather Zip Code
- App Key (XTLN only)
- Alarm Sounder 1 Serial # (Output 41)
- System (Area, A/P, or H/S/A)
- Zone Wireless Serial Number(s)
Once all wireless zone serial numbers have been programmed, press the back arrow to display FAST PROGRAM. Press COMMAND and STOP are displayed. Press any Select key to save and exit the programming menu.
Note: All standard programming options are still available in the programming menu.
Fast XTLC and XTLN Programming Sheet
New Fast XTLC and XTLN Programming Sheets are also included with each panel and contain only the fast programming sections for quick and easy installation.
- Fast XTLC Programming Sheet LT-1095F
- Fast XTLN Programming Sheet LT-1238F
Note: The XTLC and XTLN Programming Sheets and Programming Guides provide the default information for each control panel and descriptions for each programming step.
- XTLC Programming Sheet LT-1095
- XTLC Programming Guide LT-1108
- XTLN Programming Sheet LT-1238
- XTLN Programming Guide LT-1221
Output Setup
The Output Information programming option has been renamed to Output Setup.
Factory Test Support
Version 123 (6/30/15) supports improved factory testing of XT30/XT50 Series panels with Level M hardware. There is no need to update panels in the field to this version.
1164 Wireless Synchronized Smoke Detector
XT30/XT50/XTL Series operating with Version 123 (6/10/15) firmware now supports the synchronized sounder operation of the soon to be released 1164 Wireless Synchronized Smoke Detector.
An XT30 using an 1100D Wireless receiver operating with Version 203 (11/26/14) is required for the operation of the 1164 Smoke Detector.
See TU-0794 for more information on 1100 Wireless Receivers compatibility with the 1164 Smoke Detector.
Traffic Count
XT30/XT50 and XTL Series panels now send Traffic Count data to the Virtual Keypad™ App. To allow App users to view the TRAFFIC COUNT screen from the Virtual Keypad App enable Traffic Count from the vk.securecomwireless.com website. The App displays the 10 lowest numbered zones with Traffic Count set to YES. See the following Virtual Keypad App Technical Updates for more information:
- Android Version 4.4 (TU-0781)
- iOS Version 4.5 (TU-0782)
This option is only displayed for NT and EX type zones. Select YES to provide reporting to the receiver of the number of zone trips while in a disarmed state. The number of trips will be included with the area closing message and reported to the central station automation system. Traffic Count data for the 10 lowest numbered zones with Traffic Count set to YES is also sent to the Virtual Keypad App if enabled at vk.securecomwireless.com. Default is NO.
Automatic Cellular Activation (263C CDMA Cellular Communicators)
XT30/XT50 and XTL Series control panels now perform Automatic Cellular Activation. This eliminates the need to enter DIAG (2313) from the keypad and select ACTIVATE CELL. If the 263C Cellular Communicator has not been previously activated, automatic cellular activation occurs when the panel is powered up or is reset. The 263C CDMA Cellular Communicator must connect to a Verizon tower for successful activation.
Z-Wave Garage Doors
The XT30/XT50 and XTL Series Control Panels now support Z-Wave Garage Doors, such as the model Z-GD00Z-4. The Locks Screens of the 7800 Series Graphic Touchscreen Keypad, MyVirtualKeypad.com Browser and the Virtual keypad App have been renamed Doors and now display Z-Wave Garage Doors, Z-Wave Locks, and Door Devices.
Z-Wave Optimize (OPT) User Menu
The Rediscover feature in Z-Wave Setup in the User Menu has been renamed to Optimize (OPT). When Optimize is selected, the panel sends a command to each Z-Wave device in the system to update its communication route back to the 738Z module. This feature can be used to re-establish communication with a Z-Wave device after it has been moved to a different location.
ICON Keypad Easy Exit (7300 Series)
The Model 7300 Icon keypad shortcut keys are now disabled during an entry delay. Previously, when the Icon keypad entry delay was running because an entry zone was tripped and then the number eight (8) key was inadvertently held down during code entry for greater than two seconds, the keypad would incorrectly stop the entry delay and start the exit delay. This occurred because the number eight (8) is the Easy Exit shortcut key.
Because the entry delay was stopped, an alarm would not occur as a result of the tripped entry zone. However, the system would remain armed.
When the Easy Exit delay ended and an armed interior zone (such as a PIR) was tripped, an instant alarm would occur.
This issue did not occur on panels operating an Area arming system because the 7300 Icon keypad is only used on Home/Away or All/Perim arming systems. In addition, this issue did not occur on the 7000, 7800, 9000, 9800 series keypads or the XTL series control panels.
Network Communication
On very rare occasion, XT30/XT50 and XTLN series network control panels that were attempting to communicate on a highly congested local network, could stop communicating to the Central Station receiver. This could only occur if the panel attempted to communicate on 10 different occasions and each time couldn't receive an acknowledgement from the receiver. Panel communication would only resume if the panel was reset using the J16 Reset header.
A Central Station would recognize the loss of communication within at least four hours or less if the panel was using a check-in message for supervision (Panel Not Responding). Loss of communication would be recognized within 24 hours if the panel was using a daily recall test.
Wireless Supervision
The following issue only occurred in panels operating with:
- Version 119 (7/30/14) software, released to the DMP website on 8/4/14. Panels were manufactured using this version beginning 8/18/14.
- Version 120 (9/26/14) software, released to the DMP website on 9/30/14. Panels were manufactured using this version beginning 10/20/14.
After a panel was manually reset using the J16 reset jumper or the programming menu STOP function was performed from a keypad (causing reset), the panel no longer supervised wireless keypads or transmitters for a missing condition. This issue only occurred when all of the following conditions were met:
- The panel was operating with Version 119 (7/30/14) or Version 120 (9/26/14) software.
- Wireless keypads or transmitters were programmed into the system.
- Wireless keypads or transmitters were programmed with a supervision time greater than 0.
After this issue had occurred, transmitters would still communicate all other wireless conditions including alarm, trouble, tamper and low battery.
Transmitter zones programmed from Remote Link were properly supervised unless the panel was later reset manually.
Updating to Version 120 (10/30/14) allows the panel to resume supervision of ALL wireless devices that have a supervision time greater than zero.
Temporary Work Around:
After a panel had been reset and this issue occurred, connecting to the panel with Remote Link and sending panel programming allowed the panel to resume supervision of ALL devices until the panel was manually reset again.
DMP strongly recommends any panels operating with Version 119 (7/30/14) or Version 120 (9/26/14) software be updated to Version 120 (10/30/14) software.
9862 Wireless Graphic Touchscreen Keypad
Version 120 (9/26/14) software supports the 9862 Wireless Graphic Touchscreen Keypad. The 9862 provides the following features:
- 5 inch, full-color display
- 1100 Series Wireless communication
- Easy-to-use icon menus
- Interactive shield for quick arming status
- Keypad turns Red in alarm conditions
- AC power and Armed LED
- Supports “Is this a false alarm?” and Cancel/Verify™ features
- Control Z-Wave Devices via the 738Z module
See Spec Sheet LT-1273 for more information.
False Alarm Question
When a burglar alarm occurs in an area system and a user code is entered at a keypad Status List, keypads now display IS THIS A FALSE ALARM? NO YES or CANCEL VERIFY. Selecting NO or Verify sends an alarm message to the Central Station. Selecting YES or CANCEL sends an alarm cancelled message to the Central Station and disarms the areas that the user has the authority to disarm. The Use False Alarm Question appears in the System Options programming menu just after Occupied Premises and was previously only available for All/Perimeter and Home/Away Systems.
Use False Alarm Question
Select YES to display IS THIS A FALSE ALARM? NO YES at the keypad when a burglar alarm occurs. Select NO to display CANCEL VERIFY. Default is YES.
My Access Alarm Cancel
When a burglar alarm text message is received from an area system, My Access users may now reply with “cancel” in a text message to the panel to cancel the alarm.
Energy Metering Light Modules
XT30/XT50 Series Control Panels now support Z-Wave Light modules with energy metering capabilities. In the Lights screen of the 7800 Series Graphic Keypads operating with Version 104 (3/9/14) software, the icon for the energy metering module displays the current power usage of the connected device in Watts (W) and below the accumulated usage in kilowatt-hours (kWh). Pressing RESET returns the accumulated usage counter to 0.
For more information on this feature refer to 7800 Series Graphic Keypad Version 104 (3/9/14) software Technical Update (TU-0728).
Battery Supervision
The 1100 Series wireless receiver, either built-in to the XT50, or an external 1100D, 1100DH or 1100DI will now add an additional method to detect low battery from a wireless transmitter. A low battery has always been communicated from DMP 1100 Series transmitters on any communication from that transmitter. This could be during check-in, alarm, trouble or restoral. A new feature is being added to cause an 1100 Series transmitter to send a battery status periodically, even if the transmitter is not programmed for check-in. This will improve low battery detection for devices that may have a supervision time of zero.
Push Notifications
Previously, Push Notifications were not sent when Communication Type was set to CID or DD in panel programming and Backup Cellular was set to YES. Push Notifications are now sent using CELL communication if Communication Type is set to CID, DD or CELL. If Communication Type is set to NET, Push Notifications are sent using NET.
Zone Monitor
Occasionally, when the 5 Key (CHIME) was pressed and held on a keypad to enable Zone Monitor, the keypad did not annunciate the door chime sound to indicate the Zone Monitor was enabled. The Zone Monitor feature operated normally afterwards. The chime sound now always annunciates Zone Monitor is enabled.
Account Number
For the following issue to occur ALL the actions below were required.
- EasyNet communication was programmed for the account at vk.securecomwireless.com, and
- The panel had been reset (power cycled or J16), and
- An INVALID user code was the FIRST code entered using the Virtual Keypad App or Browser
When all the actions above occurred, on rare occasion, the panel’s account number could have changed to 0.
This issue could not occur when the first user code entered after a panel reset was a valid user code. Afterwards, another panel reset was required before the issue would have been able to occur.
Graphic Keypad Display
XT30/XT50 Version 117 (6/6/14) corrects two exit delay countdown timing issues for the 7800 Series Graphic Keypad.
Previously for All/Perimeter or Home/Sleep/Away systems, the Interactive Shield icon of the Home Screen could not be used to arm the system after the following steps occurred:
- The system had been armed starting the exit delay countdown.
- An exit type zone was tripped just as the exit delay countdown ended.
- The entry delay started before the keypad could return to the Home Screen after the exit delay.
- A user code was entered to disarm.
This issue did not occur on Area systems.
Proper operation was restored to the Interactive Shield icon after the system was armed using the Carousel menu Keypad icon or the system was armed from another keypad.
Also for All/Perimeter or Home/Sleep/Away systems, the Zone Monitor Alert window could have not cleared from the display after the following steps occurred:
- The system was armed.
- An exit type zone was tripped starting the Entry Delay and displaying ENTER CODE: - on the keypad.
- A user code was entered to disarm.
- Before ALL SYSTEM OFF was displayed, a zone with Zone Monitor enabled was tripped causing the Zone Monitor Alert to display.
This issue did not occur on Area systems.
Proper operation was restored after a keypad power cycle.
Cell and Net Messages
XT Series Panels shipped from the factory with Version 116 software could communicate unnecessary data to the server at vk.securecomwireless.com when Zone 1 was tripped. Panels with Version 116 software began shipping November 22, 2013 starting with panel serial number 00033C4A.
This issue would only occur in Version 116 panels using the following programming.
- Primary communication was CELL or NET. Panels with Dialer as Primary communication were not affected.
- Zone 1 was programmed and being tripped such as would occur with a door contact. Other zones being tripped would not cause unnecessary communication.
This issue does not occur in panels that were field updated to Version 116. Only panels shipped from the factory with Version 116 could have this issue.
Panels using Primary CELL communication through SecureCom Wireless can automatically be corrected from the cellular server beginning Friday evening February 28, 2014. Panels must have the Remote Key programmed blank to allow the automatic correction to take place. When Zone 1 is tripped, the server will identify the unnecessary data and correct the panel. If needed, the Remote Key could then be reprogrammed.
Two additional methods to resolve this issue are:
- Program Zone 1 UNUSED
- Update the panel to Version 117 (2/27/14)
Virtual Keypad™ App User Code Management
Version 117 (1/17/14) software supports the User Code Management feature in Version 3.5.0 of the Virtual Keypad App for Apple iPad/iPhone systems. App users (Master Level only) can now Add, Edit and Delete users of XT and XTL Series Control Panels from the Users tab of the Virtual Keypad App.
To add a user, select Add in the top left corner of the Users tab. Enter the user's information in the User Settings screen.
- User Name - Up to 16 Characters
- User Number - 1-30 for XTL/XT30 Series, 1-99 for XT50 Series. The next available user number is displayed by default. The user may enter a different number. Leading zeros are not required.
- User Code - Four digits
- Areas to Arm/Disarm - Select the arrow to choose areas by name. Select User Settings to return. This option only displays for Area systems.
- Master user – Standard user if OFF
- Temporary Code – The user is automatically deleted in seven days.
- Arm Only - No disarm authority
Selecting Save creates the user in the control panel. To edit, select the Users tab and choose a user name to edit in the Users Settings screen. To delete, select the Users tab, choose a user name and choose Delete in the Users Settings screen. To retrieve an updated list of users from the control panel, select Refresh in the top right corner of the Users tab (Master Level only).
For additional information on User Code Management refer to TU-0722 for the release of the Virtual Keypad App for Apple iPad/iPhone systems, Version 3.5.0.
Disarm/Disable
Version 117 (1/17/14) software now supports Disarm/Disable for 1103 Wireless Universal Transmitters that are using Version 107 (1/21/14) or higher software. When Disarm/Disable is set to YES (default) in Zone Information, the 1103 will not send a zone tripped message to the wireless receiver when the system is disarmed unless the zone remains tripped for longer than 20 seconds. Supervision, low battery and tamper messages are always sent.
Cell Status
The CELL STATUS option in the DIAGNOSTICS (2313) menu has been revised to provide enhanced trouble shooting guidance.
CDMA Cellular communicators (263C and XTLC Control Panel)
When the Cell Status test ends successfully the keypad now displays CONNECT SUCCESS followed by CELL COMM GOOD. CONNECT ERROR is now displayed if the Cell Status test fails for reasons such as poor signal or incorrect receiver IP address.
If the test fails because the cellular communicator has not been activated the keypad now displays NOT ACTIVATED to indicate that the communicator must be activated before use. See the 263C Installation Guide (LT-1264) or the XTL/XTLC Programming Guide (LT-1108) for information on activating CDMA Cellular Communicators.
GSM and HSPA+ Cellular Communicators (263G and 263H)
When the Cell Status test fails because no SIM card is inserted the keypad now displays NO SIM CARD. Previously, the keypad incorrectly displayed NO MODEM FOUND.
Enhanced Weather Display
The weather information displayed in the 32-character keypad status list has been enhanced to include additional information. Previously, the keypad displayed:
- The current weather condition and temperature
- Tomorrow’s forecast condition and temperature
For network-enabled panels, weather information is updated every hour, and the keypad displays the following:
- Today’s forecasted high and low temperatures
- The current weather condition and temperature
- Tomorrow’s forecasted high and low temperatures
- Tomorrow’s forecasted weather condition Panels with a cellular connection update four times daily and display TDY in place of NOW followed by today’s forecasted weather condition instead of the current condition.
The enhanced weather information will automatically begin to operate as updates to DMP web services are implemented at the end of October.
Z-Wave Setup
The Z-Wave Setup menu has been removed from the panel programming menu and placed in the User Menu. Z-Wave Setup? appears just after Favorites? for Master Level users.
Cell Roaming Indicator
The Cellular Signal Strength option in the panel’s Diagnostic menu now contains a roaming indicator for the 263C Cellular Communicator. When the 263C is roaming and not in contact with a Verizon-owned tower, ROAM will be displayed on the top line of the keypad along with the signal strength.
To perform the cellular activation process from a keypad, the 263C Cellular Communicator MUST be in contact with a Verizon-owned tower. If the cellular communicator is in contact with a tower owned by another network, ROAM and the signal strength displays, but activation cannot be completed for the 263C. This feature can be used as a diagnostic tool to troubleshoot activation issues.
7800 Z-Wave Menu Support
The new graphical Z-Wave menus of the 7800 Series Graphic Keypad Version 101 (6/28/13) are now supported by the XT30/XT50 Series Version 115 (7/16/13) software. For more information regarding this feature, refer to the 7800 Series Graphic Keypad Version 101 (6/28/13) Technical Update (TU-0683).
Test Z-Wave Option
A Z-Wave test option has been added as the last option in the Diagnostics (2313) menu to test communication between the panel and a Z-Wave device.
This feature allows the installer to test panel communication with Z-Wave devices. A successful test indicates a response from a device. Press any top row Select key to view the Z-Wave Device List.
Press CMD to advance through each Z-Wave device and press any top row Select key to begin the test on the device displayed.
The name of the device displays above the device number. The current number of successful communications followed by the total number of attempts displays to the right of the device number. The test stops after 99 attempts.
Press CMD to view the final number of successful communications.
Z-Wave Dimmer Modules
Previous versions of XT30/XT50 and XTL software activated a Z-Wave dimmer module’s ability to allow manual control of the light’s on/off switch. Jasco Model 45602 dimmer modules version 3.0D were incompatible with this feature which caused the module to automatically turn back on when turned off by the panel. To maintain compatibility with Jasco version 3.0D dimmer modules, Version 115 (7/16/13) software does not activate any module’s ability to allow manual control of the light’s on/off switch.
GSM Modem Communication
The following issue occurred when XT30/XT50 or XTL Series panels were updated to one of the following versions: 112 (10/5/12), 114 (12/28/12) or 114 (1/30/13). This issue only occurred with panels using onboard GSM modems or panels using a 263G Cellular Communicator and occurred only if the modem installed on the panel or 263G communicator contained Package 30 cell software.
After updating to one of the XT panel versions listed above, the cellular modem would not communicate. The installer would have noticed a failure to communicate with the Central Station after updating. Also, if the panel was programmed for Check-in or Daily Test reports, the Central Station would indicate the loss of communication. Affected panels had to be reverted to an earlier software version to restore communication.
Cell modems with Package 30 software were only installed on panels manufactured during 2008. To identify a Package 30 modem, refer to the last two numbers on the right side of the label placed on the modem. Package 30 modems will now communicate properly if the panel is updated to Version 115 (7/16/13).
Z-Wave Lock Improvements
Version 115 (7/16/13) software now supports Z-Wave lock function improvements made in the 738Z Z-Wave Interface Module Version 100 (4/26/13) software. Refer to the 738Z Z-Wave Interface Module Version 100 (4/26/13) Technical Update (TU-0674) for more information.
XTLN-WIFI Weather Information
A new option has been added to System Options programming that allows XTLN-WIFI panels to retrieve local weather data. The weather information is displayed as part of the status list on 9000 Series Wireless Keypads.
Enter Weather Zip Code
Enter the 5-digit U.S.A zip code where the panel is installed. When a zip code is entered the keypad status list will display the current temperature and conditions followed by the forecasted high temperature and conditions for the next day. To disable this feature, select any top row Select key and press CMD to clear the zip code display. The default is blank.
7800 Keypad Weather Information
Model 7800 Graphic Keypads connected to panels with Version 114 (12/28/12) displayed partly cloudy weather information with a Sun icon during the day and night. Version 114 (1/30/13) now displays a Moon icon during Night hours.
Weather Information Display
XT Series and XTL or XTLN panels that have been updated to Version 114 (12/28/12) in the field, with more than one keypad installed, could occasionally display tomorrow’s weather forecast as the current weather condition in the keypad status list.
Panels that were updated to version 114 (12/28/12) in the field may be updated to Version 114 (1/30/13).
Wireless Keypad Operation
If the local Wi-Fi network was unable to communicate with the XTLN-WiFi panel, the wireless keypads would not operate properly. This issue did not occur when the XTLN-WiFi panel was able to communicate with the local Wi-Fi network.
263H HSPA+ Cellular Communicator
The 263H can be used with XT Series panels that support cellular communication.
- Plug-and-play installation and activation of add-on communication modules
- Uses digital cellular HSPA+ data networks in the US
- Cellular data throttling offers overage suppression
- Direct cellular communication enables a direct path for alarm signals from the panel to the monitoring station
- No additional external support equipment required
- Supports the Virtual Keypad™ App and enables My Access™ Messaging features